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Multi Unit General Manager

United States, New York Employment contract 120000.00 - 130000.00 USD / Year · Job Posted April 23, 2026
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Job Description

LifeWorks is seeking a General Manager to lead a premier client portfolio, overseeing operations that generate $2-15M+ in annual revenue. This role offers the opportunity to shape thoughtful, seamless experiences while driving strong financial and operational performance. In this position, you will oversee a diverse range of services—potentially including food service, facilities support, custodial operations, retail, lodging, transportation, and more—tailored to the unique needs of each client. As the senior on‑site leader, you will guide teams, cultivate trusted client relationships, and ensure every detail reflects a standard of excellence. With a deep understanding of your client’s business, a polished leadership approach, financial acumen, and a commitment to safety and quality, you will lead operations where precision, professionalism, and service excellence define success.

Job Responsibility

  • Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
  • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction
  • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
  • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations
  • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity
  • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
  • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times

Requirements

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
  • Meaningful experience in service industry, contract services, or hospitality environment
  • Proven ability leading through other managers
  • Experience in creating and managing a department budget, financial controls and analysis
  • Experience crafting product sales strategies and implementing operational programs and initiatives

What we offer

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

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