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Multi-skilling Team Leader

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IKEA

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Location:
South Korea , Goyang-Si

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Multi-skilling Team Leader position at IKEA Goyang for a 1-year temporary contract. The role involves leading a team across multiple functions to maximize efficiency, fill peak times, support critical functions, and ensure seamless customer experience while maximizing sales.

Job Responsibility:

  • Work closely with Multi-skilling Manager to align on scopes, priorities, and ways of working
  • Drive structured Skill-Up Roadmap (Level A–C) to develop cross-functional competencies
  • Support daily operations across multiple functions and secure high execution standards
  • Ensure team delivers excellent customer service and contributes to strong customer experience
  • Allocate resources dynamically based on daily, weekly, and seasonal business needs
  • Strengthen commercial results by connecting customer needs with operational readiness
  • Build team that is flexible, proactive, and confident in solving problems across store
  • Monitor sales, productivity, and add-on performance, taking quick action where needed
  • Secure smooth collaboration between functions by enabling three-function rotation per coworker each day

Requirements:

  • Leader who thrives in a dynamic, fast-paced retail environment
  • Ability to steer both people and operations with clarity and purpose
  • Motivated by developing others and improving efficiency
  • Hands-on experience working across multiple functions within the store
  • Strong understanding of how different functions operate and connect
  • Thrives in fast-paced, hands-on retail environment with strong resilience
  • Shows curiosity, learning agility, and growth mindset
  • Strong organizational skills and ability to manage time and priorities effectively
  • Acts with high sense of urgency and makes sound decisions
  • Understands customers' individual needs
  • Can collect, analyze, and integrate data to support problem-solving
  • Embraces change, challenges, and continuous improvement
  • Collaborates and communicates effectively with other teams
  • Communicates in English at functional level for cooperation and reporting

Additional Information:

Job Posted:
November 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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