Multi-Site Shift Manager Job at Glenshire Group (Central Scotland Region (covering stores in Stirling, Bathgate, and Falkirk))

Job Description

This is a pivotal opportunity to join the Glenshire Brands 1 Ltd team and lead the operational success of our Pizza Hut delivery portfolio across Central Scotland! As the Multi-Site Manager, you will be the operational leader responsible for the performance, standards, and team development across your Central Scotland territory (Stirling, Bathgate, and Falkirk). You will provide hands-on support to the Restaurant General Managers (RGMs), ensuring consistent execution of brand standards and driving sales growth in all locations. You will be required to work across all stores where needed, splitting your time strategically to maximise the effectiveness and profitability of the region.

Job Responsibility

Overseeing the financial performance of multiple sites, demonstrating accountability for growing regional sales, managing labour costs, and achieving key operational KPIs
Ensuring all products served across all sites meet rigorous quality standards and that operational procedures are followed consistently (Health & Safety, Food Hygiene, and compliance)
Identifying and resolving efficiency bottlenecks across the territory and implementing best practices to ensure a clean, swift, and profitable operation
Monitoring stock control, minimising waste, and ensuring compliance with all internal and external audit requirements
Providing consistent leadership, coaching, and mentorship to the Restaurant General Managers and Shift Managers across the region
Championing Yum!’s culture and Glenshire Group values, fostering a positive, engaging, and professional environment across all three locations
Supporting the RGMs in hiring and training high-performing teams, and taking ownership of succession planning within the region
Ensuring a consistent focus on exceeding Customer Satisfaction targets across all sites, resolving complex customer issues as they arise, and driving a 'customer-first' culture

Requirements

Proven management experience within a Quick-Service Restaurant or Food Service environment
Must hold a full, clean UK driving licence and have access to reliable transport for frequent travel between the Stirling, Bathgate, and Falkirk sites
Demonstrated ability to coach, direct, motivate, and mentor management teams across multiple locations
Must have the availability to work across various shift patterns (including weekends) and the flexibility to travel regularly between Stirling, Bathgate, and Falkirk
Sound financial understanding and accountability for driving sales and managing cost centres across a territory
Sound Communication and Interpersonal Skills

What we offer

Weekly Pay
Generous Mileage Allowance to cover travel expenses across the Central Scotland sites
50% discount at our Pizza Hut delivery sites
Work with a great team in a supportive environment focused on your success

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