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Multi-Site Resident Services Professional

United States, Chestnut Hill 23.00 - 25.00 USD / Hour · Job Posted December 07, 2025
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Job Description

The Resident Service Professional is often the first point of contact for prospective residents. This position allows you to build relationships with prospective residents and show them why they should select a Chestnut Hill Realty apartment as their home. Making residents feel at home is an important aspect of your position, with responsibilities that include maintaining high levels of resident satisfaction and retention. Make a difference in our communities by lending a hand at various sites and creating lasting connections with residents and team members.

Job Responsibility

  • Build relationships with prospective residents, identify needs, show apartments, overcome objections, and close the deal by obtaining the lease paperwork
  • May share in the responsibility of completing monthly administrative tasks in an orderly and timely manner to ensure the property’s paperwork is organized and complete

Requirements

  • Must be able to work one weekend day
  • 2-3 years of sales experience and/or customer service background preferred
  • Must be team oriented with ability to work independently on occasion
  • Must have a customer service orientation with problem solving mindset
  • Knowledge of MS Word, Excel and Outlook. Ability to learn and operate company software programs
  • Must own a vehicle

Nice to have

Don’t have apartment leasing experience? Don’t worry! All you need to be successful is to be interested in meeting and connecting with all types of people and the desire to learn.

What we offer

  • Attractive total compensation package with hourly base pay plus commissions and incentives
  • Excellent benefits package including: medical, dental, vision, 401(k), 2 weeks of vacation, your birthday off, PTO for volunteer hours
  • Student Loan Debt Repayment program
  • Chestnut Hill Realty apartment discount
  • Strong promote-from-within company culture

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