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Oversee the daily operations of multiple Pasta Evangelists Kitchens in a preallocated area (Scotland & North East). Ensure each kitchen operates smoothly within strict food safety guidelines, while coaching, supporting, motivating and engaging all employees, and maintaining high food quality. This is a hands-on role, and you will be expected to work peak shifts within the business, including evenings and weekends.
Job Responsibility:
Oversee daily operations across multiple kitchens, ensuring compliance with company standards, health & safety regulations, and food hygiene protocols
Manage weekly personal visits to the sites in your designated area (2-6 sites)
Keep daily contact with all sites, and one-on-one meetings with team leaders weekly
Work on a Hire & retain plan for all sites
Actively help or consistently recruit and conduct on the job training
Track and analyse performance metrics (e.g., KPIs, service times, customer feedback)
Collaborate with Area Manager and the People Team to ensure compliance with legislative requirements
Conducting and completing robust Performance Appraisals
Proactively develop Team leaders through continuous coaching and support
Assisting the Area Manager with pro-active management of all in-Kitchen Employee Relations issues
Track Team absence and manage team holidays
Maintain consistent food quality across all sites
Adopt a strong recognition culture
Set and communicate daily/ weekly Sales Goals
Collaborate with the Area Manager to maximise the profitability of the Kitchen
Assist with the opening of new kitchens
Deputy for the Area Manager when required
Requirements:
Proven experience in a managerial role, preferably in multi-site operations or the food service industry
Excellent management skills
Flexible, with a willingness to travel between sites – this may include overnight stays
Ability to work shifts including weeknights and weekends
Regular travel to head office in London required
A UK driving licence and access to your own vehicle are essential
Solid understanding of food safety and hygiene regulations
Great analytical thinker, working to fulfil KPI’s, with the proven ability to drive sales
Ability to work under pressure in a fast paced, challenging environment
Exceptional organisational and multitasking abilities
Excellent communication skills
Nice to have:
You love working in a start-up team
A pasta lover
What we offer:
Competitive salary
Join a dynamic, fast-moving & diverse team
Discount at our counter and restaurant in Harrods
Regular team socials and pasta tastings
Free Pasta Evangelists products
Referral bonus Scheme
Cycle to work scheme
33 days of paid annual leave (bank holidays inclusive)