Multi Property Reservations Agent Job at Marriott Bonvoy (Aqaba)

Multi-property Reservations Agent

Join us as a Multi Property Reservations Agent to feel empowered by career growt...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong communication skills written and verbal
Relevant experience in a similar role
OPERA PMS Experience is highly preferable
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast paced environment
Armed with smart solutions and a can-do attitude

Job Responsibility

Handle all incoming calls into the hotel and redirect to each department as appropriate
Analyse and update all guest requests that are tailored to their requirements
Responsible for handling all hotel outlet reservations or guest orders
Assist and coordinate guest bookings, engaging with them and exceeding their expectations
Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
Liase with other departments to deliver service excellence with each customer experience
Complete reservation administration tasks and offer general support to the team

What we offer

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program with flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
Employee Referral Incentives

Parttime

Multi-Property Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...

Location

Jordan , Amman

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Fulltime

Multi-property Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...

Location

United Arab Emirates , Ras Al Khaimah

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Fulltime

Cluster Reservations Agent

We currently have an opportunity for a talented Cluster Reservations Agent to jo...

Location

Italy , Milano

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Hotel operations
English language
Any Property Management System (e.g. Opera)
Superior communication skills
Attention to detail
Strong interpersonal and relationship building skills
Ability to multi-task with excellent organizational skills
Be a team player
Legal right to work in Italy
Fluency in English and Italian

Job Responsibility

Display a friendly courteous and professional manner
Have knowledge of general hotel information for Four Seasons Hotel Milano and Four Seasons Hotel Taormina
Handle privately registered guests and understand guest/staff confidentiality
Determine what a potential guest is looking for in room accommodations and participate in problem solving
Utilize the Guest Recognition Program
Carry out other duties assigned by the immediate manager
Prioritize and handle multiple tasks
Be attentive to guests needs and provide exceptional service
Exhibit a sense of professionalism
Be proactive in seeking to acquire knowledge

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Multi Property Night Agent

Complete end-of-day activities including posting charges to accounts, running ni...

Location

Germany , Berlin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date
Process all payment types such as room charges, cash, checks, debit, or credit
Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
Print contingency lists to have a record of all guests in case of emergency
Sell a room/accommodation to guests without reservations based on availability
Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages
Complete the Room Rate Variance Report
Process all guest check-ins and assign room
Activate or reissue room keys using electronic key machine
Count bank at end of shift and secure bank

Fulltime

New

Director of Revenue

Responsible for the overall management of the Reservations Department and Revenu...

Location

India , Mumbai

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

College education required
One to Three years’ experience in a Reservations Manager capacity with Four Seasons or another related organization
Comprehensive computer and analytical skills
Superior guest service and salesmanship skills
Revenue/Yield Management skills and experience
Proven success as a previous Reservations Manager required
Ability to manage multi tasks and improve efficiency and productivity

Job Responsibility

Control rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue
Coordinate group inventory and allocations with the Director of Sales and/or Director of Marketing, develop and implement policies and procedures pertaining to the revenue management of reservations function
Operate and manage a Property Management System and monitor Delphi Marketing Management System
Produce / Analyze the following reports and recommend/implement appropriate action to maximize revenue: Daily/Weekly Occupancy and revenue Forecasts, Monthly Market Segment Forecast, Booking Pace by Segment, Red Date Analysis, Rooms Inventory Report with Group Displacement, Arrival/Departure Patterns, Phaser Report, RateView Reports, Rate Resistance/Turnaway Report, Suite Inventory Forecast, Month End Suite Analysis, Booking Source Analysis, Pivot Table Reports, Data Mining
Produce and publish a monthly analysis/report summarizing the month end reservations activity
Establish and/or manage the following: Published, Package and Negotiated Rate Strategy Tiers, Segment Ceilings based on historical and current demand, incentive plans/program for Reservations agents and managers, Rate/Yield Strategy Worksheet, Rate/Yield Strategy within PMS, Front Desk Upsell program, Front Desk Perfect Fill Program
Maintain favorable working relationships among employees to promote maximum morale, productivity and efficiency
Develop and mentor the Reservations/Assistant Reservations Manager for future advancement (3%)
Display a high level of integrity and professionalism at all times in all dealing with guests and employees. (5%)
Participate/Conduct/Attend scheduled departmental and Administrative meetings as requested

Fulltime

Front Desk Agent

The Front Desk Agent is responsible for checking guests in and out of the hotel ...

Location

United States , Jackson

Salary:

20.00 USD / Hour

Six Flags New England

Expiration Date

Until further notice

Requirements

18 years or older
Must have general computer knowledge
Computer experience in Microsoft Office (Word, Excel, Outlook)
Ability to work in all weather conditions
Previous experience with Credit Card Machine and cash handling preferred
Must be a friendly, outgoing “people” person with a good attitude and smile
Previous experience working with the public in a service provider industry preferred
Must be comfortable answering and transferring calls
Knowledgeable of hotel property and safari
Possess ability to multi-task and work in a fast-paced environment

Job Responsibility

Courteously welcome all guests and provide excellent service to ensure guest satisfaction
Respond to or channel any guest requests/complaints to the department or proper manager
Handle guest billing in a responsible and professional manner
Use problem-solving skills to professionally handle any guest issue, question, or concern
Communicate with other departments to address requests and concerns from guests
Provide details and property information for guests stay prior to their arrival
Operate the Front Desk property management system (Opera) to make reservations, review stay details, and billing information
Check-in guests into the computer, establishes credit and give the guest accurate information
Proper creation and distribution of room keys and staff keys
Handle phone calls from both in-house guests and public calls

Fulltime

Front Desk Agent

The Front Desk Agent is responsible for checking guests in and out of the hotel ...

Location

United States , Queensbury

Salary:

Not provided

Six Flags New England

Expiration Date

Until further notice

Requirements

Must have general computer knowledge
Previous experience with Credit Card Machine preferred
Must be a friendly, outgoing “people” person with a good attitude and smile
Previous experience working with the public in a service provider industry preferred
Must be able to stand up to four (4) hours at a time and reach above shoulder level
Must be comfortable answering and transferring calls
Knowledgeable of hotel property and water park
Possess ability to multi-task and work in a fast paced environment
Possess ability to remain calm and professional in all situations
Knowledgeable in all hotel and water park services and hours of operation

Job Responsibility

Courteously welcome all guests and provide excellent service to ensure guest satisfaction
Adhere to house rules, departmental policies, and safety standards
Communicate clearly with guests and management
Respond to or channel any guest requests/complaints to the department or proper manager
Handle guest billing in a responsible and professional manner
Use problem-solving skills to professionally handle any guest issue, question, or concern
Communicate with other departments to address requests and concerns from guests
Operate the Front Desk system to make reservations
Check-in guests into the computer, establishes credit and give the guest accurate information
Proper distribution of room keys and staff keys

What we offer

Flexible scheduling – work as little or as much as you want
Paid training
DailyPay – work today, get paid tomorrow
Advancement opportunities
Free admission to ALL Six Flags parks, including White Water Bay
Free tickets for friends and family
Discounts on passes, food, and merchandise
Exclusive employee events
Fun rewards, benefits, and more!

Multi Property Reservations Agent

Marriott Bonvoy

Location:
Jordan , Aqaba

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 06, 2026

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Location:Jordan , Aqaba

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 06, 2026

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February 06, 2026