Multi-Property IT Assistant Manager Job at Marriott Bonvoy

Multi-Property IT Assistant Manager

Marriott Bonvoy

Location:
Thailand

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

In this leadership position, the Associate holds Accountability for the properties in scope. Key focuses in this role are: Lead and operate the iT disciplines for the properties assigned and managed offices in scope. Manage a team of iT resources. Provide support to Cluster iT Director for Owner relations and negotiations on iT matters. Once handed over from the Cluster iT Director, accountable for new opening/acquisition construction oversight. Accountable for new opening/acquisition countdown and live operation. Management Property Internet Support. Support Cluster iT Director on vendor management. Responsible for day to day Hotel and Company Office iT operations as assigned. Act as Cluster iT Director in his/her absence.

Job Responsibility:

Lead and operate the iT disciplines for the properties assigned and managed offices in scope
Manage a team of iT resources
Provide support to Cluster iT Director for Owner relations and negotiations on iT matters
Once handed over from the Cluster iT Director, accountable for new opening/acquisition construction oversight
Accountable for new opening/acquisition countdown and live operation
Management Property Internet Support
Support Cluster iT Director on vendor management
Responsible for day to day Hotel and Company Office iT operations as assigned
Act as Cluster iT Director in his/her absence
Work with Cluster iT Director on certifying new products as required
Facilitate technology pilots are managed effectively
Foster positive relationships with all stakeholders
Ensure Vendor relationships are highly collaborative and contracts/service levels are appropriate
Accomplish Associate related initiatives
Meet Engagement Score targets
Be seen as an effective individual contributor and team player
Be seen to demonstrate leadership competence through effective and considerate delegation
As appropriate, grow existing iT Clusters
Make recommendations to Cluster iT Director regarding the long term Organization structure
Ensure vacation planning is effective for all direct reports
Ensure the accomplishment of iT Induction for new Property Leadership team members, business council and cluster operation leaders
Mentor 2 high potential Associates on an ongoing basis
Readily critique own behavior to acknowledge mistakes and improve future leadership performance
Act independently to improve and increase skills and knowledge
Activate iT escalation on a timely and effective basis, follow up and close out
Facilitate iT CAPEX preparation for properties according to the schedule
Take a lead role in any major finding remediation efforts
Meet Marriott’s Security Standards and PCI requirements in the properties

Requirements:

Ability to travel locally within cluster properties on a frequent basis and internationally on occasion
Excellent oral/written communication and presentation skills, with emphasis on business oriented material
Solid knowledge of Server and Active Directory Architecture and Security implementation
Windows Server Operating System and Active Directory
Desktop Operating Systems and Desktop Management (GPO)
Outlook email
Approved mobile devices
Current field technology architecture and future strategy
A&C principles and related iT design standards
Hotel and Regional/Area operations
iT organization and resources available
LAN Networks
iT Vendor contracts including Property Internet
Operational and technical experience with Hospitality Management Systems both back of the house and guest facing
The different brands/management groups our Company manages and the different relationship of a Franchise Hotel
Understanding of all of the Company’s technical standards and MIPs
Basic knowledge of Accounting rules and financial reporting
Windows Scripting
Excel, Database and web reporting tools
Minimum 2 years project management experience
Minimum 3 years in an Associate Supervisory role
Minimum 2 years experience of working with people of diversified cultures and values in the Asia Pacific Continent
Proven negotiation skills
24X7 availability
Capable of managing multiple assignments simultaneously
Team player attributes and encourages teamwork
Demonstrated ability to lead multi-discipline teams, resources as well as complex business projects
Competent written and spoken English skills
Proven leadership skills
Past Project Management and Organization skills

Nice to have:

Hotel or Hospitality Management education or Bachelor’s degree level or equivalent
Awareness of global hospitality technology trends
Back of the house and guest facing operational and technical experience with hospitality management systems