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We are seeking a dynamic Multi-Property General Manager to lead the iconic The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert and its sister property. This leadership role requires a seasoned luxury hospitality professional with a passion for delivering exceptional guest experiences across diverse environments, from the serene desert sanctuary of Wadi Khadeja to the pristine beachfront. The successful candidate will oversee all operational aspects, drive performance excellence, and inspire teams to uphold the legendary Ritz-Carlton standards of service, innovation, and luxury.
Job Responsibility:
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership
Verifies implementation of the Marriott brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share
Holds property leadership team accountable for strategy execution, and guides their individual professional development
The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand
Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success
Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers
Represents Marriott Hotels & Resorts and JW brand values in all leadership actions
Requirements:
Proven General Manager experience within the luxury hospitality sector, ideally in lifestyle or boutique hotel environments
Demonstrated strong operational acumen, with a hands-on leadership approach and the ability to deliver exceptional guest experiences while driving commercial performance
A track record of progressive career growth within the hotel industry, showcasing consistent excellence, innovation, and a passion for creating distinctive, high-performing properties