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Multi Brand Advisor

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Ulta Beauty

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Location:
United States , Orange, California

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Category:
Sales

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Contract Type:
Not provided

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Salary:

20.00 - 30.00 USD / Hour
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Job Description:

The Multi-Brand Advisor (MBA) is responsible for maximizing sales in focused brands under the Estee Lauder Companies (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of merchandise. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. The MBA represents the image, products, and culture of Ulta Beauty and the brands they support, which include MAC, Clinique and Estee Lauder, to the Ulta Beauty guest. This position supports the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

Job Responsibility:

  • Maximizing sales in focused brands under the Estee Lauder Companies (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of merchandise
  • Maintaining overall store standards, including cleanliness and replenishment
  • Representing the image, products, and culture of Ulta Beauty and the brands they support
  • Meeting or exceed focused MAC, Clinique, and Estee Lauder brand sales and clientele goals
  • Building the business by achieving sales targets
  • Sharing the benefits of the guest loyalty program
  • Ensuring that each guest receives exceptional service
  • Building, maintaining, and successfully providing superior service to every guest
  • Courteously handling sales, refunds, and exchanges
  • Performing makeup applications, skincare analysis and product demonstrations
  • Booking appointments for and supporting the execution of services and in-store events
  • Using the provided clientele system to obtain guest information
  • Taking the initiative to stay informed regarding new and existing industry trends, products, and services
  • Maintaining prompt, regular attendance
  • Contributing to an inclusive environment
  • Maintaining strong relationships with brand partners
  • Addressing and successfully resolving guest concerns
  • Collaborating with managers and associates
  • Attending seasonal seminars and regularly participating in ongoing training
  • Ensuring compliance with Ulta Beauty’s policies, procedures, and standards
  • Modeling brand image and expectations
  • Driving sales by keeping assigned work area replenished, signed and faced
  • Maintaining outstanding store operational standards
  • Participating in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment
  • Protecting company assets
  • Executing other operational tasks as directed

Requirements:

  • High school diploma is preferred
  • Cosmetology or demonstrator license where required by applicable state law
  • Cosmetics artistry experience preferred
  • Demonstrate a passion for and significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Ability to work independently and as part of a team
  • Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
  • Strong verbal communication and interpersonal skills
  • Work a flexible schedule to include days, evenings, weekends, and holidays
  • Attend brand sponsored trainings
What we offer:
  • Paid time off
  • Health benefits
  • Dental benefits
  • Vision benefits
  • Life benefits
  • Disability benefits
  • Overtime pay as required by applicable law

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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