CrawlJobs Logo

MuleSoft Support Lead

India, Bangalore Employment contract · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

Responsible for L2 & L3 support of MuleSoft APIs and integrations, including bug fixing, code-level troubleshooting, minor enhancements, and production support to ensure system stability.

Job Responsibility

  • Provide L2 & L3 support for MuleSoft applications and APIs
  • Handle production incidents, defects, and service issues
  • Perform code-level troubleshooting in Mule flows and DataWeave
  • Fix bugs, integration errors, and performance issues
  • Implement minor enhancements and change requests
  • Support deployments, hotfixes, and releases
  • Monitor systems and ensure performance and availability
  • Conduct root cause analysis (RCA) and prevent recurring issues
  • Manage tickets via ServiceNow/JIRA and meet SLAs
  • Coordinate with teams and stakeholders

Requirements

  • MuleSoft Anypoint Platform
  • DataWeave, APIs (REST/SOAP)
  • Debugging and production support (L2/L3)
  • CI/CD, Git, monitoring tools

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

MuleSoft Support Lead

8 matching positions

Module Lead - Mulesoft

We are looking forward to hire Mulesoft Professionals in the following areas :
Location
Location
India , Pune
Salary
Salary:
Not provided
yash.com Logo
YASH TECHNOLOGIES CONSULTING INC.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, information technology or related experience
  • Minimum of 7 years of experience in integrations development
  • Minimum of 5 years of experience in implementing integrations with one or more of the following tools: MuleSoft, TIBCO, SAP BTP, IBM, Web Methods, Oracle Fusion, Dell Boomi, etc.
  • Strong hands-on experience in implementing API management, Cloud integrations, Queuing/Messaging, and/or Streaming
  • Expert level skills in developing integration patterns, data transformation and technical orchestration
  • Expertise in designing, developing, and testing REST/JSON API services, SOAP/WSDL web services, XSL/XSLT, SAML, and/or OAUTH
  • Strong experience in guiding developers in delivering integrations
  • Strong experience in developing core components such as exception/error management, and logging.
  • Strong experience in designing integration solutions through patterns and frameworks.
  • Experience in administration and monitoring, securing REST/SOAP services, building swagger specs, and managing API traffic flow.
Job Responsibility
Job Responsibility
  • Recommend technical approach in implementing integrations.
  • Lead, develop and modify complex integrations through analysis, design, development, testing, and documentation using disciplined software development processes.
  • Develop standards, guidelines for the integration development to have a consistent process.
  • Translate business and technical requirements into integration implementation. Provide technical guidance during requirements and design phase of the projects.
  • Recommend the right integration architecture design, focusing on end-to-end business transactions across multiple systems and ensuring accuracy of data, security, visibility, scalability and performance.
  • Conduct extensive testing and verification of test results during integration testing with other systems
  • troubleshoot system errors and serve as a resource to others in the resolution of complex errors.
  • Develop new solutions and evaluate alternatives against decision criteria. Provide support in evaluation of system security methodologies.
  • Identify appropriate integration patterns to use with project teams and design, develop those components and guide project teams through implementation.
  • Work closely with project teams in defining technical aspects of integration and incorporate the established integration testing processes.
What we offer
What we offer
  • Flexible work arrangements, Free spirit, and emotional positivity
  • Agile self-determination, trust, transparency, and open collaboration
  • All Support needed for the realization of business goals,
  • Stable employment with a great atmosphere and ethical corporate culture
Read More
Arrow Right

Mulesoft Lead Engineer

As a MuleSoft Lead Engineer at NTT DATA UK, you will be responsible for deliveri...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience delivering integration microservices using MuleSoft best practices
  • Proven ability to write clean, maintainable code following SOLID principles
  • Designing RAML, REST APIs, flow control, and error handling
  • Hands-on experience with the Anypoint Platform (CloudHub, VPC, VPN, DLB, firewalls, and cloud technologies)
  • Securing and managing APIs using API Manager
  • Developing frameworks for error handling and logging
  • Managing the API development lifecycle from design to governance and management
  • Working with batch message processing, Salesforce, file, and database connectors
  • Using MUnit and practising test-driven development
  • Experience with REST, HTTP, MQ, JSON, XML, and SOA
Job Responsibility
Job Responsibility
  • Deliver high-quality, maintainable code and development outcomes
  • Manage data exchange between backend services, front-end applications, and third-party APIs
  • Develop server-side logic in collaboration with Business Analysts and QA, ensuring requirements are met and code is testable
  • Lead and contribute to technical user stories, focusing on integration and service optimisation
  • Document solutions using diagrams, flowcharts, and clear code comments
  • Ensure compliance with quality standards, including automated testing and code reviews
  • Address non-functional requirements such as performance, monitoring, and operational support
  • Support releases through all development environments, maintaining quality and reliability
  • Contribute to skill development and technology adoption within the team
  • Present technical concepts in demos and participate in user feedback sessions
What we offer
What we offer
  • Tailored benefits that support your physical, emotional, and financial wellbeing
  • Continuous growth and development opportunities
  • Flexible work options
  • Inclusive work environment with mutual respect, accountability, and continuous learning
  • Inclusion Networks such as the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network
  • Disability Confident Committed Employer
  • Guaranteed interview for applicants who declare a disability and meet the minimum requirements
  • Fulltime
Read More
Arrow Right

Lead .Net Support Engineer

Join a fast-paced and exciting Tier 3 Production Support team working in the adv...
Location
Location
United States
Salary
Salary:
98678.80 - 231278.44 USD / Year
comcastadvertising.com Logo
Comcast Advertising
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ Years of software development experience with .Net applications and API microservices
  • Experience with SQL, Azure, Salesforce, and Mulesoft
  • Experience being a lead or leading a team
  • Bachelor's Degree (preferred) or combination of coursework and experience
  • 7-10 Years Relevant Work Experience
  • Proven in-depth knowledge and experience in one or more technical stacks (Azure / AWS cloud platforms, .Net Core, Angular, Java, Python, API’s, Salesforce, etc.)
  • Proven in-depth knowledge and experience working in a full stack environment
  • Positive attitude and excellent interpersonal skills and multitasking abilities
  • Thrive in a collaborative, high-quality, and fluid environment
  • Provide clear, concise, and thorough documentation
Job Responsibility
Job Responsibility
  • Take responsibility for customer satisfaction and problem resolution
  • Respond promptly, professional, and completely to support requests
  • Provide technical subject matter expertise and mentoring to junior Tier 3 engineers
  • Lead Tier 3 engagement in the support of major platform/system releases
  • Lead Tier 3 collaborations with partner support Tiers, Development and cross-functional teams
  • Perform full stack troubleshooting, root cause analysis, and resolution of medium to complex problems
  • Understand our Operating Principles
  • make them the guidelines for how you do your job
  • Own the customer experience
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services
What we offer
What we offer
  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits
  • Commission or Bonus eligibility
  • Best-in-class Benefits
  • Fulltime
Read More
Arrow Right

Axway B2B Module Lead-Service Support

The role requires the ability to engage directly with clients and work collabora...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong knowledge of Unix OS, including command-line operations and scripting
  • Working knowledge of Linux commands and system operations
  • Solid understanding of SQL and database concepts
  • Knowledge of programming languages such as Java and JavaScript
  • Hands-on expertise with B2Bi tools (e.g., Axway B2B, Seeburger, etc.)
  • Experience with API management tools (e.g., Axway API Gateway, Apigee, MuleSoft, etc.)
  • Working knowledge of data communication protocols such as AS2, SFTP, FTP, FTPS, and HTTP/HTTPS
  • Basic working knowledge of AWS cloud services
  • Ability to troubleshoot, debug, and resolve API-related defects and performance issues
  • Strong understanding of the healthcare domain
Job Responsibility
Job Responsibility
  • Engage directly with clients and work collaboratively within a team while demonstrating a high level of independence and ownership
  • Handle L2/L3 support
  • Perform effective Root Cause Analysis (RCA)
  • Documenting and testing systems to meet specific business requirements
  • Coordinate with multiple onshore and offshore teams for day-to-day operations and maintenance activities
  • Work in a 24×7 support model, including APAC, UK, and US shifts, with rotational night shift coverage
  • Handle application patching and upgrade activities
  • Monitor service interruption alerts and troubleshoot issues in line with defined SLAs
  • Address live production issues and resolve them within pre-defined SLAs while maintaining high productivity and quality
  • Allocate and manage work across team members
  • Fulltime
Read More
Arrow Right
New

Senior Enterprise Architect

Senior Enterprise Architect – Establish the EA Function 5255 - Tier4 Group is pa...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
tier4group.com Logo
Tier4 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven Enterprise Architecture Builder
  • Experience standing up an EA function from the ground up
  • Ability to produce tangible artifacts (capability models, governance frameworks, architecture standards)
  • Business-Aligned Thinking
  • Strong ability to distinguish Enterprise vs. Solution Architecture
  • Experience partnering with business and product leadership as a strategic advisor
  • Technical Depth
  • Hands-on expertise in integration, data architecture, and modern platforms
  • Ability to engage at both strategic and technical levels
  • AI Experience
Job Responsibility
Job Responsibility
  • Build the Enterprise Architecture Function (0→1)
  • Establish the EA operating model, including engagement approach, artifacts, and deliverables
  • Define architecture principles, standards, and reusable patterns
  • Introduce capability-based planning across multiple business units
  • Platform Rationalization & Technology Alignment
  • Drive alignment across CRM platforms (Dynamics 365, Salesforce, Applied Epic), data platforms (Snowflake), and integration layers (MuleSoft)
  • Lead build vs. buy vs. platform evaluations
  • Identify and reduce duplicate tools and redundant technology investments
  • AI Architecture & Governance
  • Bring structure to existing AI and GenAI initiatives (Claude and emerging use cases)
  • Fulltime
Read More
Arrow Right
New

Automation and Integration Manager

Unlock the Future of Automation at the UK’s leading supplier in their field of e...
Location
Location
United Kingdom , Cambridgeshire
Salary
Salary:
85000.00 GBP / Year
brosterbuchanan.com Logo
Broster Buchanan
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in integration, automation, or enterprise application delivery, with hands-on experience of enterprise integration platforms such as Boomi, MuleSoft, Logic Apps, or similar
  • Strong understanding of APIs, integration patterns, and solution architecture, with a proven track record of designing and delivering scalable integration solutions within complex environments
  • A consultative approach with excellent stakeholder management skills, the ability to simplify complex technical concepts for non-technical audiences, and a practical, delivery-focused mindset with a passion for solving business problems
  • Experience leading, mentoring, or managing technical teams
  • Familiarity with FMCG, manufacturing, supply chain, logistics, retail, or other fast-paced operational environments would be advantageous
Job Responsibility
Job Responsibility
  • Lead the design, development, support, and continuous improvement of integrations and automation solutions across our application landscape
  • Partner with business stakeholders to understand challenges and translate them into practical technical solutions
  • Drive adoption of automation capabilities across the organisation and support our broader business transformation initiatives
  • Fulltime
Read More
Arrow Right

Visualfabriq Technical Lead

We are seeking an experienced Visualfabriq Technical Lead to support and lead Tr...
Location
Location
United States , Remote
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in TPM, CPG commercial systems, or related enterprise transformation initiatives
  • Hands-on experience implementing Visualfabriq TPM solutions
  • Strong understanding of CPG trade promotion processes and commercial operations
  • Experience leading technical workstreams in enterprise implementations
  • Experience with ERP and integration ecosystems, especially SAP ECC and/or SAP S/4HANA, Middleware/integration platforms, Data management and analytics solutions
  • Strong workshop facilitation and stakeholder management skills
  • Ability to bridge business and technical discussions effectively
  • Experience working in global, cross-functional implementation teams
  • Strong analytical, documentation, and problem-solving skills
  • Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or related field
Job Responsibility
Job Responsibility
  • Serve as the technical lead for Visualfabriq integrations and solution architecture activities
  • Define and oversee integrations between Visualfabriq and enterprise platforms such as SAP ERP, Salesforce, Data warehouses/data lakes, Middleware platforms (e.g., MuleSoft, SAP CPI), Claims management systems, BI and analytics platforms
  • Lead data mapping, data validation, and master data alignment activities
  • Coordinate technical teams responsible for APIs, Data interfaces, ETL processes, Security and access management, Reporting enablement
  • Support environment strategy, deployment planning, and cutover activities
  • Troubleshoot complex functional and technical issues during implementation and hypercare phases
  • Collaborate with Project Managers and Solution Architects to manage delivery scope, timeline, risks, and dependencies
  • Support estimation, planning, and proposal activities for TPM initiatives
  • Identify implementation risks and recommend mitigation strategies
  • Provide leadership during testing phases including SIT, UAT, and regression testing
  • Fulltime
Read More
Arrow Right

Digital Engineering Lead Engineer

Location
Location
India , Delhi
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience with MuleSoft Anypoint Platform
  • Mule 4 development experience
  • DataWeave
  • RAML / API design
  • API-Led Connectivity
  • REST & SOAP APIs
  • Messaging systems (Kafka, JMS, MQ)
  • Microservices architecture
  • Event-driven architecture
  • Git, Maven
Job Responsibility
Job Responsibility
  • Design, develop, and maintain APIs and integrations using MuleSoft Anypoint Platform (Mule 4)
  • Implement API-Led Connectivity architecture (System APIs, Process APIs, Experience APIs)
  • Develop reusable integration services and connectors using Anypoint Studio
  • Implement API specifications using RAML / OpenAPI
  • Build data transformation logic using DataWeave
  • Provide L3 production support for MuleSoft applications and APIs
  • Troubleshoot critical incidents, perform root cause analysis, and implement fixes
  • Monitor API performance, reliability, and security
  • Work closely with DevOps and support teams for incident resolution
  • Participate in integration architecture and solution design discussions
  • Fulltime
Read More
Arrow Right