Mulesoft Application Support Engineer Job at NTT DATA (Noida)

Mulesoft Application Support Engineer

We are hiring a MuleSoft Application / Production Support Analyst (L1/L2) with 2...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

2–5 years of IT experience with hands-on exposure to MuleSoft application support and basic development activities
Good understanding of Mule 4, DataWeave 2.x, REST/SOAP APIs, and integration concepts
Experience in monitoring and supporting scheduler-based or batch-driven integrations
Strong troubleshooting skills, including log analysis, job failure handling, alert monitoring, and incident triage
Basic understanding of Linux/Unix commands, scheduling concepts such as cron/batch jobs, and JVM fundamentals
Experience working with CloudHub logs, Runtime Manager, alerts, and application monitoring
Familiarity with incident, service request, and problem management processes
ITIL knowledge is preferred
Good analytical, communication, and coordination skills
Ability to work in production support environments and handle priority incidents within defined SLAs

Job Responsibility

Provide L1/L2 production support for MuleSoft applications, with a focus on scheduler-based and batch integrations
Monitor MuleSoft applications, scheduled jobs, APIs, and integration flows to ensure timely and successful execution
Perform initial triage, troubleshooting, and resolution of incidents related to Mule 4 flows, scheduled jobs, APIs, connectivity, and DataWeave transformations
Analyze logs, error messages, job failures, and alerts to identify issues and provide appropriate resolution or escalation
Handle basic configuration changes, minor fixes, re-runs, and recovery activities as per defined runbooks and support procedures
Ensure scheduled jobs are monitored closely, including dependency checks, failure identification, restart/re-run coordination, and status reporting
Monitor application health, job execution status, CloudHub logs, alerts, and dashboards to proactively identify potential issues
Support deployments on CloudHub by performing validation, monitoring post-deployment activities, and reporting issues
Troubleshoot API integration and connectivity issues across internal and external systems, escalating complex issues to L3/development teams when required
Collaborate with L3 support, infrastructure, development, and business teams during incident resolution, releases, and batch monitoring

Fulltime

Mulesoft Application Support Engineer

We are looking for a MuleSoft Application Support Engineer (L1/L2) with 4–8 year...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

4–8 years of IT experience with MuleSoft application support
Hands-on experience with MuleSoft Anypoint Platform
Knowledge of Mule 4, DataWeave, REST/SOAP APIs
Experience supporting MuleSoft Intelligent Document Processing (IDP)
Experience with log analysis and monitoring tools
Basic knowledge of CI/CD pipelines and deployment processes
Working knowledge of Linux/Unix environments
Good understanding of ITIL processes
Strong troubleshooting and analytical skills
Effective communication and coordination skills

Job Responsibility

Provide L1 and L2 production support for MuleSoft APIs and integrations
Monitor applications using Anypoint Monitoring, Splunk, AppDynamics, or similar tools
Handle incident, service request, and problem tickets in line with ITIL processes
Perform initial triage, log analysis, and issue resolution within defined SLAs
Escalate complex or unresolved issues to L3 teams with detailed analysis and supporting artifacts
Support MuleSoft applications built on Anypoint Platform
Troubleshoot issues related to: Mule flows, API failures, DataWeave transformations, Connectivity issues (HTTP, JMS, MQ, SFTP, DB)
Provide production support for MuleSoft Intelligent Document Processing (IDP) solutions
Handle IDP-related issues such as: Document ingestion and processing failures, OCR and extraction errors, Integration issues between IDP and MuleSoft APIs
Perform application restarts, configuration changes, and support deployments on CloudHub / Runtime Fabric / On-Prem environments

Fulltime

Mulesoft Application Support Engineer

The MuleSoft Application Support Engineer will provide L1 and L2 support for Mul...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

4–8 years of IT experience with MuleSoft application support
Hands-on experience with MuleSoft Anypoint Platform
Knowledge of Mule 4, DataWeave, REST/SOAP APIs
Experience supporting MuleSoft Intelligent Document Processing (IDP)
Experience with log analysis and monitoring tools
Basic knowledge of CI/CD pipelines and deployment processes
Working knowledge of Linux/Unix environments
Good understanding of ITIL processes
Strong troubleshooting and analytical skills
Effective communication and coordination skills

Job Responsibility

Provide L1 and L2 production support for MuleSoft APIs and integrations
Monitor applications using Anypoint Monitoring, Splunk, AppDynamics, or similar tools
Handle incident, service request, and problem tickets in line with ITIL processes
Perform initial triage, log analysis, and issue resolution within defined SLAs
Escalate complex or unresolved issues to L3 teams with detailed analysis and supporting artifacts
Support MuleSoft applications built on Anypoint Platform
Troubleshoot issues related to Mule flows, API failures, DataWeave transformations, Connectivity issues (HTTP, JMS, MQ, SFTP, DB)
Provide production support for MuleSoft Intelligent Document Processing (IDP) solutions
Handle IDP-related issues such as Document ingestion and processing failures, OCR and extraction errors, Integration issues between IDP and MuleSoft APIs
Perform application restarts, configuration changes, and support deployments on CloudHub / Runtime Fabric / On-Prem environments

Fulltime

Mulesoft Application Support Engineer

The MuleSoft Application Support Engineer role requires 4–8 years of experience ...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

4–8 years of IT experience with MuleSoft application support
Hands-on experience with MuleSoft Anypoint Platform
Knowledge of Mule 4, DataWeave, REST/SOAP APIs
Experience supporting MuleSoft Intelligent Document Processing (IDP)
Experience with log analysis and monitoring tools
Basic knowledge of CI/CD pipelines and deployment processes
Working knowledge of Linux/Unix environments
Good understanding of ITIL processes
Strong troubleshooting and analytical skills
Effective communication and coordination skills

Job Responsibility

Provide L1 and L2 production support for MuleSoft APIs and integrations
Monitor applications using Anypoint Monitoring, Splunk, AppDynamics, or similar tools
Handle incident, service request, and problem tickets in line with ITIL processes
Perform initial triage, log analysis, and issue resolution within defined SLAs
Escalate complex or unresolved issues to L3 teams with detailed analysis and supporting artifacts
Support MuleSoft applications built on Anypoint Platform
Troubleshoot issues related to Mule flows, API failures, DataWeave transformations, connectivity issues (HTTP, JMS, MQ, SFTP, DB)
Provide production support for MuleSoft Intelligent Document Processing (IDP) solutions
Handle IDP-related issues such as document ingestion and processing failures, OCR and extraction errors, integration issues between IDP and MuleSoft APIs
Perform application restarts, configuration changes, and support deployments on CloudHub / Runtime Fabric / On-Prem environments

Fulltime

MuleSoft Production Support Engineer (L1/L2 Support)

We are seeking a skilled MuleSoft Production Support Engineer (L1/L2) with 4-6 y...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

4-6 years of overall IT experience with at least 3+ years of MuleSoft production support experience
Hands-on experience supporting Mule 4 applications, APIs, and integration services
Strong understanding of API-led connectivity and integration concepts
Experience with Anypoint Platform, Runtime Manager, API Manager, and CloudHub/on-prem deployments
Proficiency in troubleshooting MuleSoft applications, analyzing logs, and resolving production issues
Experience working with ServiceNow for incident, problem, change, and service request management
Good understanding of REST/SOAP APIs, XML, JSON, and web services
Knowledge of Unix/Linux commands and basic scripting
Familiarity with ITIL processes and production support best practices
Strong analytical, problem-solving, and communication skills

Job Responsibility

Provide L1 and L2 support for MuleSoft APIs, integrations, and middleware components
Monitor production environments and respond to incidents, alerts, and service requests within defined SLAs
Perform initial triage, root cause analysis, troubleshooting, and resolution of integration issues
Coordinate with development, infrastructure, and business teams for issue resolution and escalations
Handle incident, problem, and change management activities using ServiceNow
Participate in on-call support rotations and manage critical production incidents
Monitor MuleSoft applications, APIs, and integration flows to ensure optimal performance and availability
Analyze application logs, error reports, and system metrics to identify and resolve issues proactively
Support deployment validation, smoke testing, and post-release monitoring activities
Document recurring issues, known errors, and operational procedures

Fulltime

Mulesoft Support Engineer

We are seeking a MuleSoft Application Support Engineer – L3 with 4–8 years of ex...

Location

India , Delhi

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

4–8 years of IT experience with strong MuleSoft L3 support and development expertise
Deep hands-on experience with Mule 4 and DataWeave 2.x
Strong experience with MuleSoft Intelligent Document Processing (IDP)
Expertise in REST/SOAP APIs and integration patterns
Experience with performance tuning, log analysis, and troubleshooting production issues
Good understanding of Linux/Unix, networking, and JVM concepts
Strong understanding of ITIL processes
Excellent analytical, problem-solving, and communication skills
Ability to handle P1/P2 incidents in high-pressure environments
Ability to mentor junior engineers

Job Responsibility

Act as the L3 escalation point for complex MuleSoft production issues
Perform deep root cause analysis and implement permanent fixes
Troubleshoot complex issues related to: Mule flows and orchestration, DataWeave transformations, API performance and scalability, JVM, memory, and threading issues
Guide and mentor L1/L2 teams during critical incidents
Perform code-level fixes and enhancements in MuleSoft applications
Design and develop: Mule 4 flows and subflows, DataWeave scripts, Error handling and retry mechanisms
Support enhancement requests, change requirements, and continuous improvements
Participate in design reviews and impact analysis
Provide advanced support and enhancement for MuleSoft Intelligent Document Processing (IDP) solutions
Troubleshoot and resolve complex IDP issues such as: OCR accuracy problems, Classification and extraction model failures, Performance and scalability challenges

Fulltime

MuleSoft Support Engineer (L2 / L3)

We are currently seeking a MuleSoft Support Engineer (L2 / L3) to join our team ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong hands-on experience with MuleSoft Anypoint Platform
Expertise in Mule 4 and integration patterns
Experience in L2/L3 production support environments
Strong knowledge of DataWeave and debugging techniques
Understanding of REST, SOAP, messaging systems (JMS, Kafka, etc.)
Experience with CloudHub and/or Runtime Fabric
Familiarity with API Manager, Exchange, and API governance
Knowledge of monitoring and logging tools (Splunk, ELK, etc.)
Experience with enterprise integrations (Salesforce, SAP, ERP, etc.)
Understanding of ITIL processes (Incident, Problem, Change Management)

Job Responsibility

Provide L2 and L3 support for MuleSoft platform and integrations
Act as escalation point for critical and complex production issues
Ensure SLA adherence, incident resolution, and system stability
Monitor APIs, integrations, and runtimes (CloudHub / Runtime Fabric)
Perform root cause analysis (RCA) and implement preventive solutions
Own problem management and recurring issue resolution
Guide and support L1 teams where applicable
Monitor integrations using Anypoint Monitoring, Splunk, or similar tools
Identify and resolve failures in APIs, batch jobs, and message queues
Analyze logs and alerts to proactively detect issues

Fulltime

Sr. MuleSoft Engineer - Loyalty Team

Consumer Digital Experiences (CDE) is responsible for delivering high quality we...

Location

United States , Austin; Warren

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

BS in Computer Science, Information Technology, or equivalent experience
7+ Years of hands-on MuleSoft experience including DataWeave (Mule 4.x preferred)
5+ years of development experience with .NET technologies and deep knowledge and hands-on experience in .NET Core , Microservices, JSON, XML, SOAP, Azure Event Hub, Sonar or equivalent code quality tool, GitHub, GitHub Advanced Security
Must have experience architecting, designing, developing, testing, and deploying applications on cloud
Familiarity with other Integration platforms such as Azure API Management
Strong knowledge of REST architectural style and web standards (i.e., JSON, CORS)
Knowledge of modern relational databases and data access frameworks
Strong command of object-oriented design principles and prevailing design patterns
Strong DevOps background of creating and maintaining enterprise-wide solutions
Working experience with Enterprise Integration patterns and design patterns

Job Responsibility

Lead and generate technical solutions including specifying requirements, functional decomposition, analysis, development and testing
Understand and validate integration requirements
Lead development of software system team design content and software anomaly corrections
Performs complex design analysis
Create High-level and Low-level Design Documents
Design, develop, install, configure, and deploy APIs on MuleSoft platform
Develop, install, configure, and deploy microservices using .Net Core and UI code
Provide technical leadership and mentoring
Provide and support common best practices
Perform as Subject Matter Expert for at least one platform

What we offer

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Mulesoft Application Support Engineer

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