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MSR Senior Analyst

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Citizens Bank

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Location:
United States , Glen Allen

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The MSR Senior Analyst, reporting to the Mortgage Servicing Rights (MSR) Portfolio Manager, applies prior experience in banking and finance to provide a wide array of analytical support required for strong MSR Risk Management. You're the key player providing data input to the MSR valuation model and distributing mission-critical MSR Hedge results to leaders on a daily basis. Your proficiency with fundamental computer tools such as SQL, Visual Basic Programming/Scripting, Excel-based Macros, and Python (preferred) will ensure quality data with swift troubleshooting of issues. Your role is collaborative with support from our seasoned MSR team with external partnership with several supporting lines (Finance, Accounting, Treasury, Market Risk, Model Validation, and Technology).

Job Responsibility:

  • Data preparation, modeling, analysis, and reporting including daily MSR Hedge P&L
  • MSR Transaction support to include data preparation, PMSR bid preparation, MSR sale selection, proforma reporting of deal impact on MSR P&L and forecast
  • Ensure accuracy of results and analytic methods through testing and validation of underlying report data
  • Ensure bias and data quality issues are resolved or explained
  • Work with team of MSR Valuation Managers to identify and execute process improvements including automation
  • Create, synthesize and present customized data requests, transforming data into a story that informs both high level strategy and tactical decision-making
  • Manage many priorities with minimal oversight
  • Plan and prioritize to meet deadlines in conditions that may change rapidly or involve ambiguity

Requirements:

  • Bachelor’s Degree in Business or quantitative field (Finance, Science, Engineering, or Math)
  • 3-5 years of professional experience in a Banking or Finance role consisting of data analysis, financial modeling, and reporting
  • Strong computer skills including basic ability to program in SQL, VB, and Excel
  • Strong problem-solving skills with experience providing insights and recommendations from large data sets
  • Ability to work effectively in a dynamic environment and to adapt while focusing on key goals and objectives
  • Ability to manage and develop cross-functional relationships
  • Project management skills, including the ability to handle multiple projects in a fast-paced environment

Nice to have:

  • 5+ years professional experience in MSR or mortgage secondary marketing role
  • Direct experience with MSR or Mortgage Risk Management platforms such as QRM and BlackRock Aladdin
What we offer:
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs
  • annual discretionary bonus

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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