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The MSP Talent Advisor will be responsible for owning and growing the MSP program across Canada, with a strong focus on governance of the blue-collar manufacturing business, account expansion for white-collar & creative, stakeholder engagement, and program build-out. This role requires a highly independent professional who can operate autonomously, build relationships, and identify growth opportunities within an established global beauty account.
Job Responsibility
Own the end-to-end MSP program across Canada, acting as the primary point of contact for all stakeholders
Drive account growth by identifying opportunities to bring external agency or rogue spend under the MSP program
Partner closely with hiring managers and HR business partners to increase program adoption and utilization
Proactively identify gaps, trends, and opportunities within the workforce strategy
Build and maintain strong relationships with hiring managers, HR, and client leadership
Act as a trusted advisor, providing insights on hiring trends, market dynamics, and workforce strategies
Influence stakeholders to align with MSP processes and best practices
Support the build and evolution of the MSP program, including process creation and optimization
Operate with a high level of autonomy in establishing structure, workflows, and best practices
Contribute to new implementations and ongoing program enhancements
Oversee governance for blue-collar manufacturing sites (approx. 15–20% of role), including vendor management and escalations
Ensure compliance with MSP processes, service delivery standards, and contractual expectations
Serve as an escalation point for operational issues and drive resolution
Partner with US-based leadership and global teams to ensure alignment and consistency across regions
Translate global strategy into effective local execution
Requirements
3-5 years of experience in MSP, RPO, staffing, or workforce solutions
2 years working within an MSP
Full-cycle recruitment experience
Proven experience in account management, stakeholder engagement, and program ownership
Demonstrated success in business development or account growth within an existing client (warm BD)
Experience with new implementations, program build-outs, or scaling operations strongly preferred
Ability to work independently and drive outcomes in an evolving environment
Strong influencing and communication skills
Nice to have
Experience with new implementations, program build-outs, or scaling operations strongly preferred