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We are looking for an experienced MSP Sales Manager to join our team in Troy, Michigan. As MSP Sales Manager your primary goal is to drive revenue growth by creating new sales opportunities and serving as the technical authority throughout the sales lifecycle. The MSP Sales Manager partners closely with Operations, and Leadership to design, position, and present managed IT, cloud, security, and telecommunications solutions aligned with Clear Rate’s service portfolio and customer business objectives. The MSP Sales Manager will be hands-on within managed services environments, understanding MSP operations and service delivery, and can translate complex technical concepts into clear business value. This role participates in discovery, solution architecture, pricing strategy, and post-sale transition to ensure seamless customer experience.
Job Responsibility:
Identify and pursue revenue opportunities, achieving monthly targets post-ramp-up
Manage the sales lifecycle, from technical discovery through solution design, proposal development, and deal closure
Conduct in-depth assessments to understand client environments, operational challenges, and strategic goals
Develop and present scalable solutions, including managed IT services, cloud platforms, security measures, and connectivity options
Act as a technical expert during customer meetings, presentations, and solution evaluations
Collaborate with internal teams to design operationally sound and profitable service offerings
Create pricing models and service bundles that balance customer needs and company profitability
Translate technical solutions into clear, impactful value propositions for clients
Support vendor selection, product positioning, and differentiation strategies
Facilitate a smooth transition from sales to operations, ensuring successful onboarding and post-sale processes
Requirements:
Bachelor’s degree in Business, Marketing, or a related field is preferred
At least 5 years of experience in managed services, IT operations, or telecommunications
Demonstrated expertise in supporting sales engagements with discovery, solution design, and presentations
Strong understanding of service delivery models and IT environments
Experience with cloud services, security solutions, backup systems, and modern IT infrastructure
Excellent communication and presentation skills, with the ability to engage technical and executive-level stakeholders
Proven time management and strategic planning capabilities
Technical proficiency in networking, B2B sales, VoIP, and related technologies