Msc - Service Mgmt Office Manager

Reporting to the Sr Director, SMO, the Group Business Process Manager. As the SMO – Group Business Process Manager, you’ll work with a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to excellent communication and presentation skills to engage with cross-functional stakeholders at all levels; change management expertise to navigate organizational resistance and drive successful transformations; and, the ability to work collaboratively in cross-functional teams and adapt to dynamic business environments.