MS Engineer L1 Job at NTT DATA (Cyberjaya)

Aircraft Architecture & Integration Systems Engineer

As a Systems Engineer focused on aircraft-level integration, you will work acros...

Location

United States , San Jose

Salary:

160000.00 - 220000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

8+ years of engineering experience on aerospace projects involving complex, multi-system integration
BS, MS, or PhD in Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related field
Proven expertise in ARP4754A and ARP4761 processes or similar standards
Experience developing or managing aircraft-level requirements and architectures
Experience defining and managing interfaces and aviation protocols (e.g., ARINC 429, CAN)
Familiarity with RTCA DO-178C and DO-254 development processes
Experience with Polarion or other requirements management tools
Excellent interpersonal and communication skills for cross-functional collaboration

Job Responsibility

Lead or support aircraft-level systems engineering activities that cut across electric propulsion, avionics, flight controls, high voltage, structures, and other systems
Identify, analyze, and drive resolution of cross-system integration issues and aircraft-level risks
Develop and maintain aircraft-level deliverables, including the Level 1 (L1) requirements, Aircraft Description Document (ADD), Aircraft-Level Integrated Test Procedures and other configuration-defining artifacts
Support the definition and allocation of aircraft-level requirements down to systems and components with full traceability through architecture
Facilitate trade studies and design integration reviews to ensure system interfaces and performance objectives align at the aircraft level
Collaborate with system owners to develop and maintain consistent interface definitions and system architecture views
Support verification planning, test coordination, and compliance demonstrations for aircraft-level requirements
Work closely with the chief engineer, system owners, and stakeholders (including certification, maintainability & human factors teams) to ensure the product meets overall performance, safety, and regulatory objectives

Fulltime

Ms engineer (l1) japanese-speaking

As an MS Engineer (L1) Japanese-speaking at NTT DATA, you will provide first-lin...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma or degree in IT or Computer Science is preferred
1-2 years of relevant experience

Job Responsibility

Provide first-line support for IT infrastructure
Troubleshooting incidents
Monitoring systems
Maintaining client satisfaction through effective communication

MS Engineer (L1) Japanese-speaking

As an MS Engineer (L1) Japanese-speaking at NTT DATA, you will be the first poin...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma/ degree holders preferably in IT/ Computer Science
Minimum 1-2 years of related IT helpdesk/ customer service working experience is highly preferred but not a must
Basic IT skill
using PC on daily basis
For non-native (local / Japanese-speaking candidates): Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required)
For Japanese native candidates: Intermediate to business level English

Job Responsibility

Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
Responsible to meet customer SLAs agreed in place
Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction
Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
Monitors client infrastructure and solutions

Fulltime

MS Engineer (L1) Japanese-speaking

As an MS Engineer (L1) Japanese-speaking at NTT DATA, you will be the first poin...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma/ degree holders preferably in IT/ Computer Science - open to consider fresh graduates
Minimum 1-2 years of related IT helpdesk/ customer service working experience is highly preferred but not a must
Basic IT skill
using PC on daily basis
For non-native (local / Japanese-speaking candidates): Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required)
For Japanese native candidates: Intermediate to business level English

Job Responsibility

Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
Responsible to meet customer SLAs agreed in place
Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction
Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
Monitors client infrastructure and solutions

Fulltime

Ms engineer l1

MS Engineer L1 (English, Cantonese and Mandarin Speaking) is responsible for pro...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma, bachelor's degree, or relevant qualification in Information Technology/Computing (or demonstrated equivalent work experience)
Fluency in Mandarin & English (both speaking and writing), Cantonese is good advantage
Entry level experienced candidate in IT field/helpdesk experience are preferred, but fresh graduates are welcomed
Flexible to work in shift patterns as required by the company, which may include 12-hour shifts, and could encompass day, night, or customized working hours.
Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)

Job Responsibility

Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
Responsible to meet customer SLAs agreed in place
Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction
Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
Monitors client infrastructure and solutions

Fulltime

MS Engineer (L1) Japanese-speaking

As an MS Engineer (L1) Japanese-speaking at NTT DATA, you will provide first-lin...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma/ degree holders preferably in IT/ Computer Science - open to consider fresh graduates
Minimum 1-2 years of related IT helpdesk/ customer service working experience is highly preferred but not a must
Basic IT skill
using PC on daily basis
For non-native (local / Japanese-speaking candidates): Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required)
For Japanese native candidates: Intermediate to business level English

Job Responsibility

Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
Responsible to meet customer SLAs agreed in place
Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction
Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
Monitors client infrastructure and solutions

Fulltime

Ms engineer (l1) japanese-speaking

Join NTT DATA as an MS Engineer (L1) specializing in Japanese support. This role...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma/ degree holders preferably in IT/ Computer Science - open to consider fresh graduates
Minimum 1-2 years of related IT helpdesk/ customer service working experience is highly preferred but not a must
Basic IT Skill
using PC on daily basis
For non-native (local / Japanese-speaking candidates): Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required)
For Japanese native candidates: Intermediate to business level English

Job Responsibility

Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
Responsible to meet customer SLAs agreed in place
Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction
Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
Monitors client infrastructure and solutions

Fulltime

Ms engineer (l1) japanese-speaking

As an MS Engineer (L1) Japanese-speaking at NTT DATA, you will be responsible fo...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

diploma or degree in IT or Computer Science
1-2 years of experience preferred
proficiency in Japanese (minimum JLPT N3)
basic IT skills
troubleshooting experience

Job Responsibility

providing first-line support to clients
ensuring their IT infrastructure remains operational
monitor client systems
respond to incidents
ensure service level agreements are met

What we offer

opportunities for growth within a diverse and inclusive company

MS Engineer L1

NTT DATA

Location:
Malaysia , Cyberjaya

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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Job Posted:
March 20, 2026