MS Engineer (L1) Job at NTT DATA (Jakarta Selatan)

Aircraft Architecture & Integration Systems Engineer

As a Systems Engineer focused on aircraft-level integration, you will work acros...

Location

United States , San Jose

Salary:

160000.00 - 220000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

8+ years of engineering experience on aerospace projects involving complex, multi-system integration
BS, MS, or PhD in Systems Engineering, Aerospace Engineering, Electrical Engineering, or a related field
Proven expertise in ARP4754A and ARP4761 processes or similar standards
Experience developing or managing aircraft-level requirements and architectures
Experience defining and managing interfaces and aviation protocols (e.g., ARINC 429, CAN)
Familiarity with RTCA DO-178C and DO-254 development processes
Experience with Polarion or other requirements management tools
Excellent interpersonal and communication skills for cross-functional collaboration

Job Responsibility

Lead or support aircraft-level systems engineering activities that cut across electric propulsion, avionics, flight controls, high voltage, structures, and other systems
Identify, analyze, and drive resolution of cross-system integration issues and aircraft-level risks
Develop and maintain aircraft-level deliverables, including the Level 1 (L1) requirements, Aircraft Description Document (ADD), Aircraft-Level Integrated Test Procedures and other configuration-defining artifacts
Support the definition and allocation of aircraft-level requirements down to systems and components with full traceability through architecture
Facilitate trade studies and design integration reviews to ensure system interfaces and performance objectives align at the aircraft level
Collaborate with system owners to develop and maintain consistent interface definitions and system architecture views
Support verification planning, test coordination, and compliance demonstrations for aircraft-level requirements
Work closely with the chief engineer, system owners, and stakeholders (including certification, maintainability & human factors teams) to ensure the product meets overall performance, safety, and regulatory objectives

Fulltime

Ms engineer (l1) japanese-speaking

As an MS Engineer (L1) Japanese-speaking at NTT DATA, you will provide first-lin...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma or degree in IT or Computer Science is preferred
1-2 years of relevant experience

Job Responsibility

Provide first-line support for IT infrastructure
Troubleshooting incidents
Monitoring systems
Maintaining client satisfaction through effective communication

MS Engineer (L1) Japanese-speaking

The MS Engineer (L1) Japanese-speaking is an entry level engineering role, respo...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma/ degree holders preferably in IT/ Computer Science - open to consider fresh graduates
Minimum 1-2 years of related IT helpdesk/ customer service working experience is highly preferred but not a must
Basic IT Skill
using PC on daily basis
For non-native (local / Japanese-speaking candidates): Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required)
For Japanese native candidates: Intermediate to business level English
Entry-level experience with troubleshooting and providing the support required in security / network/ DATA center/ systems/ storage administration and monitoring Services within a medium to large ICT organization
Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, DATA Centre, Telephony, etc.)
Basic knowledge of ITIL processes

Job Responsibility

Monitors client infrastructure and solutions
Identifies problems and errors prior to or when they occur
Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigates first line incidents assigned and identifies the root cause of incidents and problems
Provides telephonic or chat support to clients when required
Schedules maintenance activity windows for patching and configuration changes
Follows the required handover procedures for shift changes to ensure service continuity
Reports and escalates incidents where necessary
Ensures the efficient and comprehensive resolutions of incidents and requests
Updates existing knowledge articles or create new ones

Fulltime

MS Engineer L1, Backup

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be th...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Entry-level experience with troubleshooting and support in security, network, data centre, systems, or storage within a medium to large ICT organization
Basic knowledge of management agents, redundancy concepts, and ITIL processes
Highly disciplined in handling of tickets on day-to-day basis
Act promptly as per defined SOPs
Try to resolve as many tickets as possible using available Knowledge articles or provided SOPs
Good understanding of using ITSM tools
Skill in planning activities and projects in advance and adapting to changing circumstances
A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey
Ability to communicate and work across different cultures and social groups
Proficiency in active listening techniques and refraining from interrupting

Job Responsibility

Monitor client infrastructure and solutions, identifying problems and errors before or as they occur
Dive deep into first-line incidents assigned to you, pinpointing root causes, and providing telephonic, ITSM ticket or chat support
Perform maintenance activities such as patching and configuration changes
Work across two or more technology domains such as Cloud, Security, Networking, Applications, or Collaboration
Update existing knowledge articles or create new ones
Seek opportunities for work optimization
Support project work as needed
Contribute to disaster recovery functions and tests
Ensure service continuity through careful handovers
Report and escalate incidents when necessary

Fulltime

MS Engineer (L1)

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be th...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization
Basic knowledge of management agents, redundancy concepts, and ITIL processes
Highly disciplined in handling of tickets on day-to-day basis
Act promptly as per defined SOPs
Try to resolve as many tickets as possible using available Knowledge articles or provided SOPs
Good understanding of using ITSM tools
Skill in planning activities and projects in advance and adapting to changing circumstances
A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey
Ability to communicate and work across different cultures and social groups
Proficiency in active listening techniques and refraining from interrupting

Job Responsibility

Monitors client infrastructure and solutions
Identifies problems and errors prior to or when they occur
Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigates first line incidents assigned and identifies the root cause of incidents and problems
Provides telephonic or chat support to clients when required
Schedules maintenance activity windows for patching and configuration changes
Follows the required handover procedures for shift changes to ensure service continuity
Reports and escalates incidents where necessary
Ensures the efficient and comprehensive resolutions of incidents and requests
Updates existing knowledge articles or create new ones

Fulltime

Ms Engineer (L1): Operations Centre

Join NTT DATA as a Cross Technology Managed Services Engineer (L1) and be the fi...

Location

Australia , Sydney

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Entry-level experience with troubleshooting and providing the support required in security / network/ DATA center/ systems/ storage administration and monitoring Services within a medium to large ICT organization
Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, DATA Centre, Telephony, etc.)
Basic knowledge of ITIL processes
Highly disciplined in handling of tickets on day-to-day basis
Good understanding of using ITSM tools
Skill in planning activities and projects in advance and adapting to changing circumstances
A client-centric approach
Ability to communicate and work across different cultures and social groups
Proficiency in active listening techniques
A positive outlook at work

Job Responsibility

Be the first point of contact for clients, ensuring their IT infrastructure and systems remain operational
Proactively identify, investigate, and resolve technical incidents and problems
Provide first-line support for standard and low-complexity incidents and service requests
Monitor client infrastructure and solutions
Provide telephonic, ITSM ticket or chat support
Perform maintenance activities such as patching and configuration changes
Work across two or more technology domains
Update existing knowledge articles or create new ones
Support project work
Contribute to disaster recovery functions and tests

Fulltime

MS Engineer (L1) Japanese-Speaking

As an MS Engineer (L1) Japanese-speaking at NTT DATA, you will be the first poin...

Location

Malaysia , Cyberjaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma/degree holders preferably in IT/Computer Science
Minimum 1-2 years of related IT helpdesk/customer service working experience is highly preferred but not a must
Basic IT skill using PC on daily basis
For non-native candidates: Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required)
For Japanese native candidates: Intermediate to business level English

Job Responsibility

Respond to calls/emails/chats received from customer and address the customer needs or route the request accordingly
Provide technical support on operational or maintenance of personal computers/Applications/other products/peripherals using documented procedures and available tools
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer if need arises
Responsible to meet customer SLAs agreed in place
Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction
Appropriately log all calls accurately in helpdesk database/CRM/ticketing system for proper customer management
Monitors client infrastructure and solutions

Fulltime

MS Engineer (L1) Japanese-speaking

The MS Engineer (L1) Japanese-speaking role at NTT DATA involves providing first...

Location

Malaysia , Cyberjaya, Selangor

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Diploma/ degree holders preferably in IT/ Computer Science - open to consider fresh graduates
Minimum 1-2 years of related IT helpdesk/ customer service working experience is highly preferred but not a must
Basic IT skill
using PC on daily basis
For non-native (local / Japanese-speaking candidates): Advanced to fluent level in Japanese language (reading, writing & speaking, minimum JLPT N3 is required
For Japanese native candidates: Intermediate to business level English

Job Responsibility

Respond to calls /emails/chats received from customer and address the customer needs or route the request accordingly
Provide technical support on operational or maintenance of a personal computers/Applications/ other products/peripherals using documented procedures and available tools
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Use appropriate troubleshooting techniques by using the relevant FAQs and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
Responsible to meet customer SLAs agreed in place
Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level to resolve the issue to the customer's complete satisfaction
Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
Monitors client infrastructure and solutions

Fulltime

Select Country

MS Engineer (L1)

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

MS Engineer (L1)

Aircraft Architecture & Integration Systems Engineer

Ms engineer (l1) japanese-speaking

MS Engineer (L1) Japanese-speaking

MS Engineer L1, Backup

MS Engineer (L1)

Ms Engineer (L1): Operations Centre

MS Engineer (L1) Japanese-Speaking

MS Engineer (L1) Japanese-speaking

Our AI answers in your language