CrawlJobs Logo

MS Engineer L1, Backup

nttdata.com Logo

NTT DATA

Location Icon

Location:
India , Chennai

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions.

Job Responsibility:

  • Monitor client infrastructure and solutions, identifying problems and errors before or as they occur
  • Dive deep into first-line incidents assigned to you, pinpointing root causes, and providing telephonic, ITSM ticket or chat support
  • Perform maintenance activities such as patching and configuration changes
  • Work across two or more technology domains such as Cloud, Security, Networking, Applications, or Collaboration
  • Update existing knowledge articles or create new ones
  • Seek opportunities for work optimization
  • Support project work as needed
  • Contribute to disaster recovery functions and tests
  • Ensure service continuity through careful handovers
  • Report and escalate incidents when necessary
  • Strive for efficient, comprehensive resolutions of incidents and requests

Requirements:

  • Entry-level experience with troubleshooting and support in security, network, data centre, systems, or storage within a medium to large ICT organization
  • Basic knowledge of management agents, redundancy concepts, and ITIL processes
  • Highly disciplined in handling of tickets on day-to-day basis
  • Act promptly as per defined SOPs
  • Try to resolve as many tickets as possible using available Knowledge articles or provided SOPs
  • Good understanding of using ITSM tools
  • Skill in planning activities and projects in advance and adapting to changing circumstances
  • A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey
  • Ability to communicate and work across different cultures and social groups
  • Proficiency in active listening techniques and refraining from interrupting
  • A positive outlook at work, even in pressurized environments
  • Willingness to work hard and put in longer hours when necessary
  • A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience)

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for MS Engineer L1, Backup

MS Engineer (L2)-Storage & Backup

Join NTT DATA as a Cross Technology Managed Services Engineer (L2) and play a vi...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Huawei Dorado
  • Hitachi Storage
  • Dell Unity
  • Dell Data Domain
  • Dell PPDM / Networker
  • Generate backup and storage utilization reports
  • Support firmware validation checks
  • Coordinate vendor tickets for hardware faults
  • Escalate advanced performance issues to L3
  • Monitor storage health
Job Responsibility
Job Responsibility
  • Managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken
  • Identifying, analysing, and logging issues before they escalate
  • Collaborating closely with other teams and clients to provide second-level support
  • Executing changes meticulously, understanding and mitigating risks, and contributing to the change management process with detailed documentation
  • Auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation
  • Handling client escalations with professionalism and assisting in disaster recovery functions and tests
  • Driving optimization of efforts by working with automation teams and supporting L1 Engineers
  • Contributing to various projects, ensuring that all changes are approved
  • Fulltime
Read More
Arrow Right

Senior Engineer MS - Backup Support

The Senior Engineer - Backup Support at NTT DATA is a pivotal role focused on ma...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Moderate-level experience in managed services roles handling cross-technology infrastructure
  • Knowledge of ticketing tools, preferably ServiceNow
  • Familiarity with ITIL processes and experience working with vendors and third parties
  • Proficiency in planning activities and projects, taking changing circumstances into account
  • Ability to work longer hours when necessary and adapt to changing circumstances with ease
  • Proven ability to communicate effectively and work across different cultures and social groups
  • Positive outlook and ability to work well under pressure
  • Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience
  • Bachelor's degree in IT/Computing or equivalent work experience
Job Responsibility
Job Responsibility
  • Maintaining IT infrastructure and systems
  • Proactively monitoring, identifying, investigating, and resolving technical incidents and problems
  • Restoring services and ensuring client satisfaction
  • Managing work queues
  • Addressing incidents and requests within agreed SLAs
  • Updating tickets with the actions taken
  • Identifying, analysing, and logging issues before they escalate
  • Collaborating closely with other teams and clients to provide second-level support
  • Executing changes meticulously, understanding and mitigating risks
  • Contributing to the change management process with detailed documentation
  • Fulltime
Read More
Arrow Right

Senior MS Engineer - Cloud

The Senior Cloud Managed Services Engineer at NTT DATA is responsible for ensuri...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Windows Server Administration
  • Experience in Linux Server Administration
  • Experience in Virtualization Administration
  • Experience in Server Hardware
  • Experience in Storage Administration
  • Moderate experience in managed services
  • Knowledge of ticketing tools like ServiceNow
  • Knowledge of management agents
  • Knowledge of redundancy concepts
  • Knowledge of supported technical domains like Network, DATA Center, Telephony, Exchange, Storage, Cloud, and Backup
Job Responsibility
Job Responsibility
  • Proactively monitor, identify, investigate, and resolve cloud-based incidents and service requests
  • Handle second-line support for incidents and requests with medium complexity
  • Ensure meeting service level agreements (SLAs)
  • Monitor work queues
  • Resolve incidents in a timely manner
  • Update tickets with the tasks performed
  • Identify and analyze issues before they impact clients
  • Provide second-level support
  • Work closely with other teams and clients to extend necessary support
  • Execute changes with identified risks and mitigation plans
  • Fulltime
Read More
Arrow Right
New

Project Manager

Own your projects and drive real results across Alberta’s equipment installation...
Location
Location
Canada , Ottawa
Salary
Salary:
50.00 - 60.00 USD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 06, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent in engineering, construction management, healthcare
  • PMP (Project Management Professional) Certification or similar designation
  • 5-10 years of demonstrated project management experience in external client facing healthcare medical imaging is required
  • Experience with MS Project, and other Microsoft office applications
  • Familiarity with construction drawings and practices is a must
  • Fluency in English required
  • Strong written and verbal communication skills
  • Ability to travel to off-site project locations and have a valid driver’s license
  • Flexible to work longer hours, on weekends, if required
  • Strong computer skills, including word processing, spreadsheet, and PowerPoint
Job Responsibility
Job Responsibility
  • Manage concurrent multiple projects of $1-5 MM in a fast-paced environment
  • Create and maintain MS Project schedule and initiate corrective action when deviating from schedule
  • Provide revenue forecast with utmost accuracy to Sales and Finance, including current site status
  • Travel to visit project sites to validate status, address issues and collaborate with stakeholders
  • Work with site specific drawings, acting as the main point of contact
  • Monitor site preparation and readiness along with managing production, delivery, design build, installation of equipment and applications training scheduling
  • Accurately complete and submit all documentation related to the project
  • Ensure all Bridge dates are current and factory delivery dates are in alignment with project needs
  • Manage any logistics from warehouse to site or to storage
  • Manage last call letter accuracy and impact with stakeholders
  • Fulltime
Read More
Arrow Right
New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Santa Fe
Salary
Salary:
16.50 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 16, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs
  • Parttime
Read More
Arrow Right
New

Beauty Sales Consultant, Licensed

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Lafayette
Salary
Salary:
18.90 - 27.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 28, 2026
Flip Icon
Requirements
Requirements
  • Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working
  • Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state
  • CVS Licensed Beauty Sales Consultants must demonstrate the ability and willingness to perform ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other services offered in any location in which they work
  • Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work
  • Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
  • Strong interpersonal, organizational and communication skills
  • Goal-driven, with an ability to multi-task
  • Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures
  • Available to work at a CVS store and travel to sales programs and events as needed
  • Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and Peak Hours
Job Responsibility
Job Responsibility
  • Seek out customers to ensure they have a world class beauty advisor experience
  • Provide personalized sales service based on customer needs, productive upselling and suggestive selling
  • Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales
  • Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
  • Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services
  • Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service
  • CVS Licensed Beauty Sales Consultants are required to provide ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other applicable services offered in any location in which they work
  • CVS Licensed Beauty Sales Consultants must successfully pass assessments of proficiency before performing services in store
  • Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion
  • Manage time effectively between consultations, scheduled services and walk-in clients
What we offer
What we offer
  • Exposure to the latest and greatest product in the industry through brand interaction, training and more
  • Gratis. Everyone loves free samples
  • Aspire to be one of the top Beauty Sales Consultants to earn an invitation to the annual tradeshow. The day is full of learning, demonstrations and surprises
  • You will be helping people on their path to better health
  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • Fulltime
Read More
Arrow Right
New

Quality Control Laboratory Technician

Are you a detail-oriented science professional looking to kickstart your career ...
Location
Location
Canada , Ottawa
Salary
Salary:
23.00 - 24.00 USD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 09, 2026
Flip Icon
Requirements
Requirements
  • Post-secondary education in a field of science or a related technical discipline (or an equivalent combination of education and experience)
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Working knowledge of GMP (Good Manufacturing Practices) and general lab safety protocols
  • Effective communication in a team
  • Prioritize multi-tasking in a fast-paced environment
  • Willingness to speak up regarding safety or quality concerns
  • Manual dexterity and ability to distinguish between colors
  • Ability to perform extended periods of detailed visual inspection
  • Ability to walk, bend, stretch, and occasionally lift boxes up to 30 lbs
  • Ability to adjust work hours for overnight shifts or on-call support as scheduled
Job Responsibility
Job Responsibility
  • Execute routine performance checks, including Adaptive Process Control, incoming material verification, and Lifetime event testing using written instructions
  • Perform routine maintenance and basic troubleshooting of lab equipment
  • Track laboratory supplies, manage in-house stock, and communicate reorder points
  • Participate in equipment improvement efforts and experimental testing for Process Engineering and R&D
  • Maintain meticulous records for all testing processes and results
What we offer
What we offer
  • Career Growth: Gain hands-on experience in a specialized lab with potential for permanent placement with a Global organization
  • Dynamic Environment: Work on a variety of projects spanning routine performance checks to R&D experiments
  • Collaborative Culture: Join a supportive team that values open communication and safety
  • Fulltime
Read More
Arrow Right
New

Sen- Teaching Assistant

Are you passionate about supporting neurodivergent young people to thrive in a n...
Location
Location
United Kingdom , Pulborough
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • GCSE Maths and English Language (minimum Grade 4 or equivalent)
  • A good level of written and verbal English and general education, along with IT skills
  • Empathy and resilience to work with young people who may experience high anxiety, self-harming behaviours, ARFID, disordered eating, and a range of mental health difficulties
  • Commitment to becoming a neuro-informed and neuro-affirmative practitioner, with a genuine belief in this approach and continuous engagement in learning
  • Outstanding pastoral and safeguarding practice
  • Either effective experience working with young people, especially those with SEND, OR clear potential to learn quickly
Job Responsibility
Job Responsibility
  • Establishing strong relationships with students, prioritising their wellbeing above all else
  • Proactively supporting learning in small classes, helping to personalise each young person's educational journey
  • Delivering integrated therapy strategies and interventions guided by our in-house clinical team (Clinical Psychologist, OT, SaLT) and supported by the SENCO
  • Being involved in every aspect of school life for each student
  • Giving regular feedback to parents and other professionals
  • Supporting our enrichment curriculum, which includes outdoor activities, sports (including swimming), visits, and community projects
What we offer
What we offer
  • Small classes allowing you to establish strong, meaningful relationships with students
  • Dedicated time, support, and training to prioritise safeguarding, pastoral care, and overall student wellbeing
  • The chance to work with and learn from an onsite clinical team (Clinical Psychologist, OT, SaLT), with opportunities to be involved in research supporting the neurodivergent community
  • A rare opportunity to be part of a team creating a new school and culture that will change the lives of many young people and their families
  • Comprehensive Training and Development opportunities to enhance your skills and further your career
  • Competitive Pay and Reward package, including enhanced annual leave, company sick pay, enhanced pension scheme, and life assurance
  • Save money with Perkbox! Access deals and discounts on weekly food bills, phone plans, internet, eating out, gym memberships, insurance, and more
  • Includes Cycle to Work and Car Schemes
  • UK Health Cash Plan covering day-to-day healthcare expenses for you and your children (with partner upgrade option)
  • Employee Assistance Programme offering 24/7 online tools, information, and freephone counselling for your health and wellbeing
Read More
Arrow Right