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The Associate End User Compute Technical Services Systems Integration Specialist role at NTT DATA is an entry-level position focused on supporting configurations, installations, and break/fix events using Microsoft technologies. Candidates should have a bachelor's degree in Information Technology or a related field and relevant certifications. The role emphasizes learning and collaboration with senior engineers to develop technical skills while contributing to client projects.
Job Responsibility:
Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle
Functions jointly with the Implementation Engineering team to meet client requirements
Action less complex configurations and installations
Attend to less complex break/fix events during project lifecycle
Provides support and work alongside with Senior Associate/L2 and other senior support engineers
Performs any other related task as required
Requirements:
Bachelor's degree or equivalent in Information Technology or Computing or related field
Relevant certifications such as - Microsoft Certified Professional
Microsoft 365 Administrator (MS-100, MS-101)
Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101)
Microsoft Azure Fundamentals Training & Certification (AZ-900)
Microsoft Certified Solutions Associate - Server 2016
Entry level experience in technical implementation engineering, specific to End-User Compute
Relevant proficiency in following Microsoft technologies - Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server (all), Windows Desktop (all)
Basic understanding and appreciation of technical design principles
Ability to develop an understanding of fundamental project and administration processes