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MS Dynamics CRM Senior Developer - Field Service

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NTT DATA

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Location:
India , Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The Senior MS Dynamics CRM Developer - Field Service will design and implement features focusing on quality and performance. Candidates should have 5-10 years of experience with Dynamics 365 and Power Platform. Responsibilities include developing mobile features, integrating with ERP systems, and mentoring junior developers. Strong debugging and communication skills are essential.

Job Responsibility:

  • Build enhancements across Work Orders, Agreements/PM, Incident Types/Tasks, Customer Assets, Inventory/Returns, SLAs/Entitlements
  • Configure scheduling (Bookable Resources/Requirements, Scheduling Board) and tune RSO constraints (skills, territories, time windows)
  • Develop Field Service Mobile features (offline sets, sync rules, inspections)
  • ensure responsive forms and accessibility in UCI
  • Implement Dataverse tables/columns/relationships, forms/views
  • author JavaScript/TS form scripts
  • create Power Automate flows
  • Develop plugins (.NET/C#), custom actions, and PCF controls (React/TS)
  • Integrate with ERP and Azure services (Functions, Logic Apps, Service Bus) and enable Connected Field Service telemetry
  • Participate in ALM/CI-CD (solution export/import, configuration migration, env variables), automated checks, and deployments to Non-Prod/Prod
  • Add telemetry (App Insights), performance tuning, docs/runbooks
  • mentor junior developers and review PRs

Requirements:

  • 5–10 years of Dynamics 365/Power Platform delivery with solid Field Service experience
  • Proficiency: Power Apps, Power Automate, Dataverse customizations, JavaScript/TS, plugins (.NET/C#), PCF
  • Experience with RSO, Field Service Mobile (offline), inspections, and at least one integration pattern (ERP, Functions/Service Bus, CFS)
  • Working knowledge of ALM/CI-CD (Azure DevOps/GitHub) and solution lifecycle management
  • Strong debugging, communication, and documentation skills

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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