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Moxy Crew Member - Front Office

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360 Resourcing Solutions

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Location:
United Kingdom , Slough

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Moxy Crew Member, you’ll deliver engaging, efficient, and memorable guest experiences across Front Office and Beverage, supporting the hotel’s commercial and service objectives.

Job Responsibility:

  • Providing a warm, confident welcome at check-in and delivering a high-energy bar experience throughout the day and evening
  • Demonstrating full knowledge of hotel facilities, services, and promotions, actively maximising room and beverage sales
  • Promoting and enrolling guests into the Marriott Bonvoy loyalty programme, clearly communicating benefits and value
  • Anticipating guest needs and responding to requests promptly, professionally, and with personality
  • Operating Front Office and Beverage systems including PMS, POS, and payment platforms, ensuring accuracy at all times
  • Processing payments in line with company policy, maintaining accurate cash handling and float controls
  • Supporting room inventory management and contributing to occupancy and revenue optimisation
  • Managing guest communications, messages, and calls efficiently and in line with brand standards
  • Sharing local knowledge to enhance the guest experience and support destination discovery
  • Consistently delivering the Moxy service style — relaxed, modern, friendly, and authentic
  • Supporting other departments as required to meet business needs
  • Assisting with luggage, deliveries, and general operational tasks in a safe and efficient manner

Requirements:

  • Right to work in the UK
  • Numeracy, literacy & IT skills
  • Customer service and cash handling experience
  • Previous experience within a similar role within a hotel environment
  • Ability to work as part of a team
  • Strong communication skills
  • Assist others within and outside of immediate department
  • Ability to stand for prolonged periods of time
  • Flexibility, being able to start early, finish late and occasional night shifts
  • Self-motivated
What we offer:
  • A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self
  • A workplace with over 220.000 colleagues worldwide
  • A family of associates with a work hard, play hard mentality
  • The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities
  • Feed your wanderlust with discounts in over 7000 hotels

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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