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Our Mover Essentials team helps buyers and sellers get legally prepared at the very start of their journey. By organising key documents and legal requirements upfront, they help speed up the sales process and make the entire transaction smoother and more efficient.
Job Responsibility:
Build relationships with our recommended panel of solicitors and departments within the organisation
Allocate instructed clients to a panel member – management of panel
Craft clear, concise, and professional emails to internal teams, clients, and external partners
Deliver exceptional customer service over the phone to facilitate positive outcomes for buyers and sellers
Ensure timely completion of client forms while adhering to strict deadlines
Maintain a high level of accuracy and attention to detail in all tasks
Effectively manage multiple priorities and adapt to changing workloads
Draft professional emails for clients and prepare reports for management
Coordinate and manage relationships with key stakeholders
Consistently meet deadlines and service level agreements (SLAs) relevant to the role
Requirements:
A proactive and detail-oriented professional who thrives in a fast-paced environment
Excellent communication skills, able to build strong relationships with clients, solicitors, and internal teams
Highly organised individual who can manage multiple priorities, meet deadlines, and maintain accuracy
Customer-focused team player, eager to learn, take initiative, and grow their responsibilities over time
What we offer:
Smart spending app gives you discounts at over 900 retailers
Wellbeing centre with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
Employee Assistance Programme offers free counselling support sessions
Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
Smart Tech Scheme for gadgets and appliances
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Special days and celebrations for length of service
Pension
Support for professional development by funding professional qualifications