CrawlJobs Logo

Motor Recoveries Handler

activate-group.com Logo

Activate Group Limited

Location Icon

Location:
United Kingdom

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

26000.00 - 28000.00 GBP / Year

Job Description:

To manage non-fault motor claims; Recoveries Handlers are responsible for identifying and quantifying claims, and managing the recovery process from end to end. To maximise the recovery opportunities from third parties, insurers or agents, for damages and losses our customer has incurred, whilst ensuring all customers receive a professional service, through meeting or exceeding Service Level Agreements (SLAs).

Job Responsibility:

  • Take ownership of assigned customers claims, managing the claims proactively and effectively whilst adhering to set service level parameters
  • Manage own workload, prioritising each day and ensuring all tasks are complete
  • Work diligently to recover costs incurred by the customer as a result of non-fault accidents, including vehicle repairs/total loss, replacement vehicle expenses, recovery and storage etc
  • Identify and pursue third parties, and ensure liability settles favourably by applying knowledge of case precedent, highway code etc., in order to maximise recovery prospects
  • Evaluate claims with respect of quantum, liability and indemnity prospects to determine the most effective route of recovery
  • Communicate with insurance companies and third-party agents, using a confident telephone manner and excellent written skills to negotiate favourable settlements expeditiously
  • Engage in effective negotiation with third party insurers and agents, to ensure that costs recovery is maximised, and claim life-cycles minimised
  • Using the sopp+sopp claims management system, maintain accurate and comprehensive records of all recovery efforts and related documentation, including emails and calls, offers discussed and payments agreed or received
  • Record the expected and attained recovery for each claim, with respect of both liability & quantum
  • Use commercial awareness and industry knowledge to make accurate judgement on the prospects of success in litigation in cases of non-payment, referring suitable claims to solicitors accordingly
  • Use strong communication and persuasion skills to advocate for the customer's interests
  • Ensure customers are kept up to date with the progress of their claims

Requirements:

  • Prior experience in debt recovery, claims management, or related roles is advantageous
  • Strong negotiation and interpersonal skills
  • Excellent analytical and problem-solving abilities
  • Familiarity with insurance policies, terminology, and claim procedures
  • Knowledge of case law and standard practice surrounding ULR and liability is beneficial
  • Proficiency in using relevant software and tools for data management and reporting
  • Adaptability and initiative to be able to adjust to the many factors that make each claim unique and react accordingly
  • Attention to detail and a high degree of organisational skills
  • Ability to work independently and as part of a team
  • Accountability for own performance and the importance of contributing to team success
What we offer:
  • 33 days holiday (including bank holidays)
  • Personal health cash plan – claim back the cost of things like dentist and optical check ups
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary
  • Free breakfasts and fruit
  • Birthday surprise for everybody

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Motor Recoveries Handler

Private Motor Claims Handler

An excellent opportunity is available with our client in the insurance sector. W...
Location
Location
United Kingdom , London
Salary
Salary:
35000.00 - 40000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Skilled in liaising with clients, third parties, and suppliers, explaining claims processes clearly
  • Able to gather and assess information while managing multiple claims
  • Empathetic and professional in addressing customer needs
  • Proficient in problem-solving to resolve claims efficiently
  • Detail-oriented with strong IT skills, including claims management systems
  • Experience in handling motor insurance claims, including the investigation and resolution of accidents, losses, and damages
  • Ability to form positive relationships with clients, third parties, and suppliers
Job Responsibility
Job Responsibility
  • Manage motor claims, including accidents, uninsured loss recovery, third-party interventions, personal injury, theft, and property damage
  • Gather claim information from policyholders, third parties, emergency services, and witnesses
  • Investigate claims with a calm, empathetic approach, reviewing policy details for validity
  • Monitor external suppliers to ensure timely and accurate service
  • Collaborate with specialists for complex claims and ensure efficient, fair resolutions
  • Keep clients and stakeholders regularly updated on claim progress
  • Fulltime
Read More
Arrow Right

Ilr motor damage solicitor

We have an exciting new opportunity to join our Litigation Team at DLG Legal Ser...
Location
Location
United Kingdom , Leeds
Salary
Salary:
Not provided
directlinegroup.co.uk Logo
Direct Line Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solicitor (England & Wales) with a current practising certificate
  • Solid experience in civil litigation, ideally motor/insurance related
  • Experience supervising or directing junior or non-qualified staff
  • Strong drafting, negotiation and case management skills
  • Previous insurer litigation or motor damage recovery experience
  • Ability to coach and build capability in others
  • Commercial awareness in balancing litigation strategy with cost effectiveness
Job Responsibility
Job Responsibility
  • Responsible for the conduct of litigation across an allocated caseload
  • Oversee handlers working on supporting tasks within those cases
  • Ensure quality and consistency of work prepared by case handlers
  • Apply professional judgment to case strategy, progression and settlement decisions
  • Work closely with ILR team leaders and colleagues to ensure seamless case management
  • Ensure matters are managed in accordance with procedural rules and professional obligations
  • Safeguard compliance with SRA regulations, Civil Procedure Rules, and client protocols
  • Maintain accurate records and ensure supporting staff work within defined processes
  • Keep up to date with developments in litigation practice and insurance recovery
What we offer
What we offer
  • Annual performance-based bonus
  • 9% Private Pension
  • 50% off home, motor and pet insurance plus free Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
  • Generous holiday allowance
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • 22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
  • Income protection on 50% of your salary for 5 years
  • Fulltime
Read More
Arrow Right

Commercial Property Claims Handler

As a Commercial Property Claims Handler, you'll take ownership of commercial cla...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
directlinegroup.co.uk Logo
Direct Line Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid experience handling insurance claims
  • Good understanding of indemnity, liability and recovery principles
  • Good awareness of risk and the ability to follow our processes and guidelines
Job Responsibility
Job Responsibility
  • Triage new technical and/or large claims – including Property, Subsidence, Environmental, Liability, Injury and Motor
  • Handle retained technical claims end-to-end
  • Spot, investigate and manage potential fraudulent claims
  • Investigate and negotiate indemnity and liability, identifying opportunities for recovery
  • Manage litigated cases, working closely with in-house and panel lawyers
  • Own and manage risks in line with the Direct Line Group risk framework
  • Control indemnity spend and reserving through effective negotiation
  • Manage customer and third-party expectations throughout the lifecycle of each claim
  • Maximise revenue generation, cost control and recovery opportunities to secure the best settlement
  • Work within regulatory timescales and guidelines
What we offer
What we offer
  • 9% employer contributed pension
  • 50% off home, motor and pet insurance, plus free Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • 22 days holiday rising to 30 days depending on your role. Plus the chance to buy and sell up to 5 days
  • Income protection on 50% of your salary for 5 years
  • Life assurance cover at four times your salary
  • Fulltime
Read More
Arrow Right

Hvac mechanic

Install, maintain, and repair campus heating and air conditioning systems, units...
Location
Location
United States , Statesboro
Salary
Salary:
19.15 - 21.63 USD / Hour
georgiasouthern.edu Logo
Georgia Southern University
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Refrigerant Transition and Recovery Certification or ability to obtain and maintain certification within timeline specified by department
  • Two (2) or more years of related work experience
  • Consistently exhibit engaging customer service
  • Ability to support various constituencies served by the University
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Ability to work with tools of the trade, and troubleshoot and solve problems
  • Ability to analyze while multi-tasking
  • Perform measurement of mechanical devices and components
  • Ability to manage projects to fit budget, deadline, and timeline decisions
Job Responsibility
Job Responsibility
  • Install, maintain, and repair campus heating and air conditioning systems, units, and related equipment
  • Perform skilled work in installation, alteration, maintenance and repair of food production equipment in compliance with all state, federal regulations and trade codes
  • Install, maintain, repair, and overhaul commercial and residential heating and air conditioning equipment
  • Replace compressors, fan motors, bearings, and shafts
  • Install, maintain, and repair related equipment (i.e., air filtering systems, ice machines, refrigeration/freezer units, gas fryers, gas and electrical ovens, conveyor ovens, electric steam kettles, bakery equipment, commercial dishwashers, steam tables, warming tables)
  • Perform preventive maintenance and make daily routine visual inspections of boiler rooms, heating and cooling systems, and equipment in assigned buildings and areas
  • check fluid levels and belt tightness
  • Respond to emergency calls and/or work orders related to air conditioning, heating, hot water equipment, and ventilation systems
  • Maintain chillers, cooling towers, boilers, air handlers and other commercial and residential heating and cooling equipment for campus
  • Take water samples, and maintain proper chemical levels in boilers and cooling towers
  • Fulltime
Read More
Arrow Right
New

Hotel Audio Visual Event Technician

The Hotel Event Technician is a client-facing role responsible for setting up an...
Location
Location
United States , Washington
Salary
Salary:
20.00 - 26.00 USD / Hour
markeys.com Logo
Markey's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have a good working knowledge of all types of audio visual equipment including operation, set-up, troubleshooting, and explanation of equipment
  • Ability to work in a collaborative team environment, as well as independently, and follow directions from supervisor
  • Must have excellent customer service skills, and maintain a positive and professional appearance and attitude at all times
  • Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities
  • Ability to embrace Markey's culture and demonstrate company values, respect diversity, and follow all company policies and procedures
  • Physical demands include frequent bending, pushing/pulling gear, and lifting up to 70 lbs.
Job Responsibility
Job Responsibility
  • Work closely with clients and the in-house Operations team to ensure the successful completion of events
  • Set-up, tear-down, and occasional loading and unloading of equipment
  • Operate all types of audio, visual, and lighting equipment, for both live and virtual events
  • Provide excellent customer service to hotel employees and clients, promptly handling any equipment changes/requests
  • Ensure equipment is functional, safely and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing
  • Trouble-shoot any equipment issues with satisfactory resolution
  • Fulfill other duties as assigned to ensure success of Markey's events.
What we offer
What we offer
  • Competitive salary
  • Training and career development
  • Opportunities for advancement
  • Opportunities to problem solve with creative thinking
  • Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
  • A wide range of experienced staff to work with and learn from on a daily basis
  • Employee Stock Ownership Plan (ESOP)
  • Parttime
Read More
Arrow Right
New

Year 2 Supply Teacher

Are you a passionate and experienced Year 2 teacher looking for flexible work op...
Location
Location
United Kingdom , Uckfield
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 28, 2026
Flip Icon
Requirements
Requirements
  • Hold a valid UK teaching qualification (PGCE, QTS, etc.)
  • Have a minimum of 1 year's experience teaching in a UK primary school setting
  • Have a passion for education and a genuine desire to make a difference in the lives of children
  • Be able to provide references that support your experience and suitability for this role
Job Responsibility
Job Responsibility
  • Cover a range of teaching responsibilities in Year 2 classrooms, including delivering engaging lessons, providing differentiated support, and managing classroom behaviour
  • Be a confident and adaptable educator who can quickly grasp new information and integrate seamlessly into different school environments
  • Maintain a strong commitment to safeguarding and promoting the welfare of children
  • Be a team player who is willing to collaborate with colleagues and contribute to the school's overall success
What we offer
What we offer
  • Competitive rates of pay
  • Flexible working hours
  • A dedicated and supportive team at Randstad Education
  • Opportunities for ongoing professional development
  • Fulltime
Read More
Arrow Right
New

Cinema Host

At ODEON, every visit starts with our team, and you could be the welcoming face ...
Location
Location
United Kingdom , Manchester
Salary
Salary:
12.71 GBP / Hour
odeon.co.uk Logo
ODEON Cinemas
Expiration Date
May 20, 2026
Flip Icon
Requirements
Requirements
  • A friendly, positive attitude and genuine interest in helping people
  • A willingness to learn new skills
  • Respect for people's differences and a commitment to supporting an inclusive guest journey
  • Flexibility, including weekends, evening, and late-night finishes
  • A safe way to travel to and from work during late shifts
Job Responsibility
Job Responsibility
  • Welcoming guests and helping them find their way around the cinema
  • Preparing and serving high quality food and drinks
  • Keeping all spaces clean, safe, and accessible for guests and colleagues
  • Working closely with your team to keep everything running smoothly
What we offer
What we offer
  • Free cinema tickets
  • Discounts on food and drinks
  • Full training
  • Development opportunities across cinema operations and beyond
  • Parttime
!
Read More
Arrow Right
New

Senior Asset Information Technician

Are you interested in playing a key part in ensuring our asset data is accurate,...
Location
Location
United Kingdom , Bath
Salary
Salary:
36000.00 GBP / Year
wessexwater.co.uk Logo
Wessex Water
Expiration Date
May 29, 2026
Flip Icon
Requirements
Requirements
  • Significant experience working with asset data in an infrastructure or regulated environment
  • Strong understanding of asset data quality, governance and assurance
  • In-depth knowledge of asset data systems and editing tools
  • Excellent attention to detail and ability to interpret complex technical information
  • Experience supporting, coaching or training others in a technical environment
  • Strong IT skills, including Excel and SharePoint
  • Good understanding of GDPR, data protection and information security
  • Ability to prioritise workload, manage competing demands and work to SLAs
  • Clear communication skills and confidence working with a wide range of stakeholders
Job Responsibility
Job Responsibility
  • Process, edit and manage asset data across corporate systems
  • Lead on complex, specialist and non-standard asset data activities
  • Act as first point of escalation for technical asset data issues
  • Carry out quality assurance, identifying trends, errors and opportunities for improvement
  • Liaise with Engineering, Operations and other business areas to clarify requirements and resolve data issues
  • Identify opportunities for continuous improvement of asset data processes
  • Provide ad-hoc data analysis and reporting to support operational, investment and regulatory needs
  • Deputise for the Team Leader or Manager where required on technical or workflow matters
What we offer
What we offer
  • Combined pension contribution of up to 20%
  • Career progression and professional development opportunities
  • 25 days' holiday rising to 28 with length of service
  • Opportunity to sell up to five days of holiday every year
  • Opportunity to buy up to ten days of holiday each year
  • Healthcare package that allows you to claim back healthcare costs
  • Life assurance of up to eight times your salary
  • Opportunity to lease a new electric car through salary sacrifice
  • Cashback and discounts from more than 3,000 retailers
  • One paid volunteering day each year
  • Fulltime
Read More
Arrow Right