Motor Finance Specialist Job at Admiral Group Plc (Cardiff)

Motor Quality Specialist

As a Motor Quality Specialist, you will be responsible for handling customer com...

Location

United Kingdom , Cardiff

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Experience in dealing with Motor Quality complaints and experience with working with motor dealers/brokers is desirable
A good understanding of the Consumer Rights Act 2015
Experience of dealing with complaints within a regulated environment
A good understanding of Microsoft packages
A strong appetite for providing first class customer service
Confidence in communicating clearly to all staff members from frontline staff to senior stakeholders, as well as customers via different channels

Job Responsibility

Handling customer complaints, with a key focus on motor quality complaints
Investigating and responding to customer complaints, especially motor quality complaints received for our Car Finance products in accordance with FCA DISP regulations
Supporting our Loans Quality Executives within Admiral Money with complaint handling of our Unsecured Personal Loan and Specialist Mortgage products
Working alongside our Motor Product Team to support with the development and creation of process documentation
Responding and liaising with the Financial Ombudsman Service to ensure where complaints are escalated these are dealt with appropriately
Ensuring that best practice and expertise is shared across the Complaints team, and to wider Operational and Product areas

What we offer

33 days holiday (including bank holidays) when you join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
All colleagues eligible for up to £3,600 of free shares each year after one year of service

Fulltime

Motor Quality Specialist

As a Motor Quality Specialist, you will be responsible for handling customer com...

Location

United Kingdom , Cardiff

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Experience in dealing with Motor Quality complaints and experience with working with motor dealers/brokers is desirable
A good understanding of the Consumer Rights Act 2015
Experience of dealing with complaints within a regulated environment
A good understanding of Microsoft packages
A strong appetite for providing first class customer service
Confidence in communicating clearly to all staff members from frontline staff to senior stakeholders, as well as customers via different channels

Job Responsibility

Complaint Handling: investigating and responding to customer complaints, especially motor quality complaints for Car Finance products
Process Optimisation: working with Motor Product Team to develop process documentation
FOS (Financial Ombudsman Services) Complaints: responding and liaising with the Financial Ombudsman Service
Sharing Best Practice: ensuring best practise and expertise is shared across the Complaints team and wider areas

What we offer

33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
option to buy or sell up to an additional five days of annual leave
eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Flexible Working
Simply Health
Private Health Cover
Critical Illness Cover

Fulltime

New

Vendor Performance Specialist - Asset Recovery- Vehicle Repossession

Join a leading company in lending solutions, recognized across the country for i...

Location

Canada , Oakville

Salary:

52000.00 - 62000.00 CAD / Year

Randstad

Expiration Date

August 28, 2026

Requirements

University or college degree preferred
Two (2) to five (5) years of Asset Recovery, Repossessions, Skip Tracing, Vehicle Repossession, Redemption repossession, remarketing experience
Be well versed in the automotive finance lifecycle and have an understanding and interest in the automotive and powersports industry and vehicle values
Be knowledgeable about non-standard items like: recreational vehicles, ATV’s, trailers, Boats, Motors, Motorcycles, and other equipment like tractors and plows
Firm understanding of the Privacy Laws, Personal Property Security Acts, and collections laws across Canada
Understanding of automotive sales regulations
Understanding of the Canadian insolvency laws and legal recovery process
Courteous and pleasant demeanor
Be able to de-escalate difficult conversations and positively resolve tough situations
Strong negotiator

Job Responsibility

Manage and monitor network vendors, including Law Firms, Collection Agencies, Skip Tracers, and Bailiffs, ensuring compliance with client expectations
Act as an expert in the skip tracing, location, and recovery of financed assets
Utilize a breadth of KPI reporting to identify performance trends and provide constructive coaching and feedback to vendors
Manage network communications, including program updates, process changes, and file escalations
Complete vendor performance assessments, presenting actionable workplans to maintain program standards
Complete assigned operational tasks, intake processes, and system testing relevant to the asset recovery line of business
Ability to coordinate a myriad of vendors to complete the end to end location and repossession process in a tactful and efficient manner
Be an expert in the skip tracing, location, and recovery of financed assets
Be an expert on Canadian geography, repossession laws, and best practices for PPSA enforcement
Ability to determine accurate wholesale and retail values on securities in order to maximize national returns

What we offer

Annual salary of $52,000-$62,000
Great working environment with a reputable organization
Working in a state of the art facility
The organization is located in Oakville and offers easy access to the highway
Great vacation and benefits
Hybrid (3 days in office)
Onsite gym - available to all staff
Gain valuable experience with a highly reputable organization in a state-of-the-art facility in Oakville
Potential for permanent placement after the 12-month contract
Upon achieving permanent status, employees gain access to comprehensive benefits, an Employee and Family Assistance Program (EFAP), group retirement savings plans with company matching, and generous paid time off

Fulltime

Insurance Specialist (Maritime Vessel/Cargo Vessel)

We are seeking an experienced Insurance Specialist to join a well-established or...

Location

Oman , Muscat

Salary:

3000.00 - 5500.00 OMR / Month

Goodman Masson

Expiration Date

Until further notice

Requirements

Minimum 5 years of direct experience in corporate insurance, with strong exposure to marine insurance (essential) gained at a shipowner/operator, P&I club, insurance broker or insurer
Solid knowledge of aviation, motor fleet and general corporate insurance products
Proven track record in reviewing insurance wording in commercial and financing contracts
Exceptional attention to detail and organisational skills with the ability to manage multiple renewals and deadlines simultaneously
Strong communication and negotiation skills
comfortable dealing with international brokers and underwriters
Advanced Excel skills and experience maintaining insurance databases/schedules
Professional working proficiency in English (mandatory)
Fluency in French or Spanish is a significant advantage due to the international nature of the assets and counterparties
Relevant insurance qualifications (ACII, CIM, or similar) are highly desirable

Job Responsibility

Manage the placement, renewal, and day-to-day administration of all corporate insurance policies (Marine Hull & Machinery, P&I, War Risk, Protection & Indemnity, aviation, motor fleet, liability and other relevant covers)
Review insurance and indemnity clauses in financing agreements, charter parties, sale & purchase contracts, and loan documentation to ensure full compliance
Build and maintain comprehensive insurance schedules covering limits, deductibles, conditions, exclusions, premiums and renewal dates
Ensure timely issuance, verification and filing of certificates of insurance, endorsements, debit notes, invoices and proof of payment
Proactively monitor renewal deadlines and contractual insurance obligations
escalate risks as needed
Coordinate with international brokers and underwriters (London, Scandinavian, Middle-East and Far-East markets) for quotations, placements and policy adjustments
Provide insurance support during due diligence, bank reporting, audits and transaction execution
Lead the claims management process: gather documentation, liaise with brokers/loss adjusters, track progress and report internally
Verify insurance invoices, allocate costs correctly and track premium payments

Fulltime

Accounts Receivable / Billing Specialist

Join a tight-knit, family-oriented team where your contributions are truly value...

Location

United States , Fort Worth

Salary:

55000.00 - 60000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of Billing/Accounts Receivable experience
Strong attention to detail and excellent customer service skills
Intermediate Excel (Pivot Tables & VLOOKUP required)
Self-starter with a “big motor” mindset
Experience handling invoicing, account billing, or related billing support responsibilities
Working knowledge of billing systems and computerized accounting or finance tools
Ability to prepare billing statements and review financial details with strong accuracy
Familiarity with collection processes and following up on past-due accounts professionally
Strong computer skills, including data entry and navigating business software efficiently
Excellent organizational skills with the ability to manage multiple billing tasks and deadlines

Job Responsibility

Review contracts and create ~100 invoices monthly
Handle customer follow-ups, reconcile daily deposits, and process credit card payments
Manage light collections and upload to customer portals

What we offer

100% company-paid health insurance (employee)
Vision/Dental
401K with match
Supplemental Life
10 days PTO
Great leadership
genuine family culture
real opportunity for growth

Fulltime

Insurance Specialist

We are seeking an experienced Insurance Specialist to join a well-established or...

Location

Oman , Muscat

Salary:

3000.00 - 5500.00 OMR / Month

Goodman Masson

Expiration Date

Until further notice

Requirements

Minimum 5 years of direct experience in corporate insurance, with strong exposure to marine insurance (essential) gained at a shipowner/operator, P&I club, insurance broker or insurer
Solid knowledge of aviation, motor fleet and general corporate insurance products
Proven track record in reviewing insurance wording in commercial and financing contracts
Exceptional attention to detail and organisational skills with the ability to manage multiple renewals and deadlines simultaneously
Strong communication and negotiation skills
comfortable dealing with international brokers and underwriters
Advanced Excel skills and experience maintaining insurance databases/schedules
Professional working proficiency in English (mandatory)
Fluency in French or Spanish is a significant advantage due to the international nature of the assets and counterparties
Relevant insurance qualifications (ACII, CIM, or similar) are highly desirable

Job Responsibility

Manage the placement, renewal, and day-to-day administration of all corporate insurance policies (Marine Hull & Machinery, P&I, War Risk, Protection & Indemnity, aviation, motor fleet, liability and other relevant covers)
Review insurance and indemnity clauses in financing agreements, charter parties, sale & purchase contracts, and loan documentation to ensure full compliance
Build and maintain comprehensive insurance schedules covering limits, deductibles, conditions, exclusions, premiums and renewal dates
Ensure timely issuance, verification and filing of certificates of insurance, endorsements, debit notes, invoices and proof of payment
Proactively monitor renewal deadlines and contractual insurance obligations
escalate risks as needed
Coordinate with international brokers and underwriters (London, Scandinavian, Middle-East and Far-East markets) for quotations, placements and policy adjustments
Provide insurance support during due diligence, bank reporting, audits and transaction execution
Lead the claims management process: gather documentation, liaise with brokers/loss adjusters, track progress and report internally
Verify insurance invoices, allocate costs correctly and track premium payments

Fulltime

Car Buying Specialist

We are looking for a Car Buying Specialist to join our team at Admiral Money! Yo...

Location

United Kingdom , Cardiff

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Previous customer service experience, preferably in a sales environment, with a strong appetite for providing first class customer service
Sound analytical skillset
Effective communication and influencing skills, with the ability to communicate clearly with frontline staff, senior stakeholders, and customers across different channels
Strong literacy and numerical skills
Ability to embrace a fast‑paced environment
Used to working to deadlines and meeting KPIs
Proactive, organised, able to manage time effectively and take initiative
Positive work ethic and a can‑do attitude when supporting business change
Willingness to be developed, coached, and to take feedback on board
Experience/good knowledge of: Sales methodology

Job Responsibility

Serve as the primary point of contact for customers throughout the car buying journey
Use internal tools and capabilities to help customers find suitable vehicles within Admiral’s dealer network
Provide clear, expert guidance on financial products and offer support where needed
Liaise with dealers to arrange payments and coordinate collection dates to ensure a seamless buying experience
Act as a liaison between customers and internal departments, ensuring clear communication and smooth execution of customer requests
Collaborate with cross‑functional teams, including sales, underwriting, and customer service to deliver timely and accurate solutions
Work with the Product team to continuously improve the customer proposition and journey
Ensure customers understand the features, benefits, and key information relating to each financial product
Consult with the dealer network to support smooth handovers and agree collection and payment arrangements
Support customers in making informed financial decisions, tailoring your approach to each individual’s needs

What we offer

Eligible for up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Product Governance Specialist

As a Product Governance Specialist, you will play a crucial role in ensuring pro...

Location

United Kingdom , Rickmansworth

Salary:

40000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Must pass Experian credit check as working in an FCA regulated environment
Experience in governance, regulatory, risk or technical roles within motor finance or lending
Strong working knowledge of Consumer Duty and PROD4 from a product manufacturer perspective
Proven ability to prepare, deliver, and embed Fair Value Assessments
Exceptional attention to detail with strong written & verbal communication
Previous experience working in an FCA‑regulated environment
Available immediately

Job Responsibility

Lead and deliver Fair Value Assessments across all motor finance products
Own end‑to‑end Product Reviews, ensuring regulatory and commercial alignment
Embed strong governance practices that demonstrate Consumer Duty compliance
Work closely with stakeholders across Product, Risk, Compliance and Commercial
Produce clear, concise, and quality governance documentation
Support ongoing enhancements to product governance frameworks and processes

Fulltime

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Motor Finance Specialist

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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