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NAPA Auto Parts Logo NAPA Auto Parts · Sales

Motion automation intelligence- field services support

United States, Salisbury · Job Posted January 15, 2026
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Job Description

Under general supervision, provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

Job Responsibility

  • Provides on-site installation customer support
  • Performs diagnoses, troubleshooting, service, and repair of complex equipment and systems
  • Interprets customers' needs and clarifies responsibility for problem resolution
  • Performs feasibility and approves operational quality of system equipment
  • Provides on-site technical product support and service to customers
  • Provides customers assistance with the operation and maintenance of the system
  • Serves as Motion's liaison with customer on administrative and technical matters for assigned projects

Requirements

  • High school diploma or GED
  • Zero (0) to two (2) years of relevant experience
  • Maintenance and reliability background
  • Ability to work independently
  • Strong critical thinking and problem solving ability
  • Strong communication skills
  • Ability to maintain a professional demeanor in a stressful situation
  • Ability to manage contract location resources
  • Ability to manage travel budget
  • Excellent driving record preferred
  • Must be eligible to work in the US without Visa Sponsorship

What we offer

  • Healthcare coverage options
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
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