Mortgage Underwriting Manager, Wells Fargo

Wells Fargo

Location:
Philippines, Taguig City

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The role responsible for standards and controls in the business, ensuring effective design, assessment, monitoring, and execution through establishment of protocols, assessment, risk mitigation, oversight, reporting, and self-assurance activities.

Job Responsibility:

Manage and develop a team of specialists and coordinators tasked with activities in support of the business' risk mitigation activities
Identify and recommend opportunities for process improvement, risk mitigation, and control opportunities
Make decisions and resolve issues regarding resources, objectives, and operations of team to meet business objectives
interpret and develop policies and procedures for functions with low to moderate complexity and risk within scope of responsibilities
Manage allocation of people and financial resources for team
Mentor and guide talent development of direct reports and assist in hiring talent

Requirements:

4+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience
Experience in Business Execution, Implementation, Strategic Planning, or equivalent
10+ years of overall experience with at least 5+ years of previous experience within US residential mortgage underwriting environment, managing varied workflows
5+ years of team leadership or management experience
Should have had underwriter credit authority professional experience
NMLS Safe Act Mortgage Loan Originator (MLO) License
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Strong stakeholder management and stateside partnership skills
College graduate

Nice to have:

Demonstrated knowledge/background in underwriting including credit scoring, credit systems, credit bureaus, and judgmental decisioning processes
Supervise staff in tasks and processes to ensure timely completion, quality, and compliance in Underwriting
Demonstrated strong people management skills required with ability to interact effectively with all levels of staff and management in an energetic and diverse environment and proven ability to train and motivate staff effectively
Demonstrated track record in identifying inefficiencies and leading efforts to resolve and/or improve overall business processes
Proven capacity planning and forecasting experience as well as an effective and efficient process to track results
Develops metrics and tracks/ evaluates performance of processes, programs, services and initiatives
Make decisions and resolve issues related to business operations under direction of the Underwriting management
Ability to understand data, identify gaps and generate timely alerts to reduce/ eliminate gaps/ risks
Proactively engage with internal bank stakeholders, third parties, settlement agents via telephone to gather necessary information, documentation, clarify information & resolve underwriting conditions
Ability to conduct clear and customer centric telephone conversations to explain underwriting decisions, documentation requirements and next steps in the mortgage process
Collaborate cross functionally with Processing, closing & Sales teams for seamless communication and customer satisfaction

Additional Information:

Job Posted:
June 23, 2025

Expiration:
July 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Mortgage Underwriting Manager