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The intern will work in a program designed to help college students gain experience and develop the technology, professional and interpersonal skills to use throughout their career. First American Interns work in a corporate environment within the Financial/Title Industry—balanced with intern-specific activities, executive level presentations and networking opportunities—while under the close supervision and guidance of a manager and/or mentor. Undergraduate students are assigned significant work assignments to support a specific business function within Marketing, Human Resources, IT, Accounting and Finance.
Job Responsibility:
Participate in a structured rotational experience across key areas within the Mortgage Title Operations division to gain a comprehensive understanding of the title and settlement lifecycle
Shadow and support teams in functions such as title search, examination, closing, escrow, post-closing, and customer support
Assist with reviewing title documents, data entry, and maintaining accurate records in internal systems
Learn how to identify and resolve title issues, discrepancies, and documentation gaps under guidance from experienced team members
Support day-to-day operational tasks, including processing files, preparing reports, and tracking transactions to ensure timely and accurate service delivery
Collaborate with cross-functional teams to understand how different departments contribute to the overall mortgage and title process
Participate in training sessions, team meetings, and mentorship opportunities to build industry knowledge and professional skills
Contribute to process improvement initiatives by identifying inefficiencies and suggesting solutions
Deliver a high level of customer service by supporting internal and external stakeholders in a professional and responsive manner
Requirements:
Proficiency in MS Office Suite applications
An interest and willingness to learn about the Mortgage, Real Estate, Financial, Title Insurance or related industries
The ability to solve problems, be detailed oriented and be conscientious about all work completed
An ingrained concern for the customer and representing our Company in the best professional manner as possible
The potential to excel in the following competencies: Communication, Customer Focus, Ethics & Integrity, Teamwork & Adaptability, Productivity & Initiative
Outstanding interpersonal skills
What we offer:
Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan