Mortgage Servicing Payoff Manager Job at Robert Half (Arlington Heights)

Servicing Manager

We are looking for an experienced Servicing Manager to oversee the servicing lif...

Location

United States , Grand Blanc

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
At least 5 years of experience in consumer and real estate loan servicing
Minimum of 3 years of leadership experience managing teams or servicing operations
Strong knowledge of compliance requirements related to loan servicing, including RESPA and HMDA
Experience with lien perfection, title management, lien releases, and post-closing loan activities
Solid understanding of payment processing, escrow administration, and servicing controls across collateralized lending portfolios
Ability to interpret performance data, manage risk, and improve operational accuracy within lending environments

Job Responsibility

Direct the full servicing process for consumer and residential real estate loans, ensuring smooth execution of post-funding activities through final payoff
Oversee lien and title administration to confirm collateral is properly secured, documentation is accurate, and releases are completed promptly when obligations are satisfied
Monitor servicing performance using operational and portfolio metrics, identifying trends in delinquency, accuracy, and workflow efficiency to strengthen results
Lead compliance efforts related to mortgage servicing regulations, escrow requirements, reporting obligations, complaint handling, and foreclosure-related activities
Manage escalated servicing matters by resolving member concerns, correcting operational issues, and implementing measures that reduce repeat occurrences
Supervise payment processing and escrow administration to support timely transactions, accurate account maintenance, and a positive customer experience
Guide and develop a specialized servicing team by setting expectations, reinforcing accountability, and promoting consistent service quality
Coordinate audit readiness and regulatory updates by translating new requirements into clear procedures, training, and day-to-day operational practices

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Servicing Manager

Ready to lead where accuracy, compliance, and impact truly matter? Robert Half i...

Location

United States , Grand Blanc

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's Degree is mandatory
5+ years in Real Estate Servicing
3+ years of Management experience
Strong working knowledge of lien perfection, title management, escrow, and mortgage servicing regulations
Hands‑on experience with RESPA and HMDA compliance, including audits or regulatory exams
Prior people‑leadership experience in risk‑ and compliance‑heavy environments
Ability to analyze performance metrics and improve portfolio outcomes
Comfortable working across servicing systems and operational reports

Job Responsibility

Oversee all post‑closing loan servicing activities for consumer and residential real estate portfolios, from funding through payoff
Ensure accurate payment processing, loan maintenance, and servicing updates throughout the loan lifecycle
Manage escrow administration, including analysis, adjustments, and timely payment of taxes and insurance
Ensure liens and titles are properly filed, tracked, corrected, and released for auto, RV, boat, HELOC, and mortgage loans
Identify and resolve lien and title exceptions to protect the organization’s legal interest in collateral
Implement controls and preventative measures to reduce recurring lien and title issues
Lead compliance with RESPA requirements related to escrow, servicing notices, member complaints, and foreclosure activities
Oversee HMDA data integrity, reporting accuracy, and regulatory readiness
Lead the team through audits, exams, regulatory changes, and new compliance requirements, ensuring clear rollout and adoption across the team
Oversee resolution of complex servicing issues, including escrow errors, member complaints, and foreclosure‑related escalations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Payoff And Special Loans Manager

The #1 thing on everyone's mind right now: 'Where can I find a fresh start?'. NO...

Location

United States , Chicago

Salary:

90000.00 - 95000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

5+ years broad Mortgage Servicing experience with specific expertise in Mortgage Payoff and Collateral satisfaction experience
Exposure to ARM administration would be ideal
Leadership – They will be hiring 4 people immediately that this position will manage
Process improvement
Increase use of technology and process efficiency
Collaboration with other teams in the company
Experience with MSP, Black Knight Mortgage servicing system
General understanding of Mortgage Loan Compliance

Job Responsibility

Ensure compliance with all applicable federal and state servicing regulations related to payoff processing, lien releases, mortgage satisfactions, reconveyances, ARM notifications, loan modifications, and borrower communications
Ensure payoff statements are generated accurately and within required regulatory, client, investor, and company service level standards
Ensure timely preparation, execution, recording, and delivery of mortgage satisfactions, reconveyances, lien releases, and related collateral release documents. Monitor state-specific recording requirements and ensure compliance with statutory timelines
Ensure compliance with investor, insurer, agency, and client servicing requirements applicable to assigned servicing portfolios
Interpret and implement client-specific servicing requirements and operational procedures
Coordinate and support internal audits, external audits, client reviews, regulatory examinations, and quality control initiatives
Manage relationships with recording vendors, title companies, document custodians, and other third-party providers to ensure service quality and compliance
Establish quality control procedures to ensure payoff calculations, fee assessments, escrow balances, and payoff instructions are accurate and compliant with applicable requirements
Oversee payoff suspense account management and reconciliation processes to ensure accurate and timely application of payoff funds
Oversee the processing and quality review of loan modifications, subordinations, assumptions, recasts, and other special loan transactions

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) plan
bonus

Fulltime

Mortgage Loan Processor

We are looking for a detail-oriented Mortgage Loan Processor to support resident...

Location

United States , Kalamazoo

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of hands-on experience processing residential mortgage loans
Practical knowledge of conventional, FHA, VA, USDA-RD, and jumbo mortgage products
Strong understanding of mortgage file documentation, compliance expectations, and lending regulations
Proficiency with Encompass or a comparable loan origination or processing system
Effective communication skills with the ability to provide high-quality service to borrowers and internal partners
Solid organizational skills with the ability to manage multiple loans and deadlines at the same time
Background in mortgage lending, loan administration, loan origination, or closing support functions

Job Responsibility

Oversee a pipeline of residential mortgage loans and guide each file through processing milestones until it is ready for closing
Examine borrower and property information for accuracy, update loan records in Encompass, and maintain complete file documentation throughout the process
Collect and confirm required documents such as income records, asset statements, credit information, employment verification, title work, insurance details, tax data, and appraisal reports
Prepare complete loan packages for underwriting review and respond quickly to outstanding conditions, including mortgage insurance and credit-related items
Partner with closing personnel to finalize transactions, secure payoff information, and deliver all required documents for scheduled closings
Monitor every file for alignment with investor standards, regulatory requirements, state and federal guidelines, and internal banking policies
Communicate proactively with loan officers, underwriters, closing staff, and third-party vendors to resolve documentation issues and avoid delays

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to join a Contract assignment suppor...

Location

United States , Creve Coeur

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in foreclosure, mortgage servicing, collections, loan administration, or a closely related function
Working knowledge of foreclosure timelines, servicing practices, and compliance expectations tied to investors and mortgage insurers
Ability to manage detailed documentation accurately while balancing multiple deadlines in a fast-paced setting
Experience handling billing, collections activity, or account follow-up within consumer, commercial, or mortgage environments
Strong written communication skills for preparing account notes, correspondence, and foreclosure-related support documents
Proficiency using servicing platforms or similar operational systems to track activity, process updates, and maintain complete records
High level of organization, accountability, and attention to detail when coordinating with attorneys, vendors, and internal business partners

Job Responsibility

Examine loans sent for foreclosure to confirm required assignments are in place and that legal actions begin within established deadlines
Track inspection updates for mortgaged properties and arrange securing or preservation steps when vacancy is identified in accordance with applicable guidelines
Produce accurate payoff statements and reinstatement amounts for borrowers, attorneys, or other authorized parties upon request
Deliver foreclosure bidding figures to legal partners to support scheduled proceedings and related case activity
Assemble foreclosure case materials, including supporting legal documents, for attorney review and downstream processing
Review, code, and process payments tied to foreclosure activity such as legal invoices, inspection charges, and other vendor-related expenses
Provide backup assistance for payment clearing tasks and support mortgage accounting activities involving appraisals and credit report intake
Maintain oversight of bill payment and property inspection follow-up for loans that remain active in the foreclosure pipeline
Update credit bureau reporting, document account actions in servicing records, and generate written correspondence through approved letter systems

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Commercial Loan Servicer

We are looking for an experienced Commercial Loan Servicer to support a growing ...

Location

United States , Brockton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in commercial loan servicing, loan operations, or loan administration within a banking or credit union setting
Working knowledge of commercial lending products such as CRE, C&I, commercial mortgages, and construction loans
Experience reviewing and handling loan documentation, including promissory notes, mortgages, UCC filings, modifications, and payoff-related records
Familiarity with loan accounting functions, payment processing, accruals, and general servicing workflows
Ability to work effectively with core banking systems and commercial loan platforms used for booking, maintenance, and reporting
Strong organizational skills and careful attention to detail when managing multiple active loans and deadlines
Clear communication skills and the ability to collaborate with internal business partners while providing attentive borrower support

Job Responsibility

Oversee day-to-day servicing activities throughout the life of commercial loans, including commercial real estate, commercial and industrial, and construction facilities
Enter new loans into servicing systems, coordinate disbursements, and complete updates related to renewals, changes in terms, and final payoff processing
Examine loan files and supporting documents to confirm completeness, accuracy, and alignment with bank policies and regulatory standards
Track covenant reporting, exception items, and critical follow-up dates to help ensure timely resolution of servicing requirements
Partner with lending, credit, closing, and treasury teams to keep loan administration processes organized and running smoothly
Respond to borrower and internal staff questions regarding balances, payment activity, escrow matters, and other servicing-related items
Maintain reliable data within the bank’s core and loan servicing platforms while identifying and correcting discrepancies when needed
Produce servicing and portfolio reports to support management oversight, examinations, audits, and compliance reviews
Assist with participation or syndicated loan administration, including payment distribution, remittance activity, and related reporting
Apply internal procedures and banking regulations consistently across servicing tasks to help protect operational quality and compliance

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Residential Loan Administrator

This role supports the Residential Lending Department of a financial institution...

Location

United States , Cos Cob

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in banking, mortgage, or financial services is preferred
Exceptional organizational skills with a keen attention to detail
Ability to handle multiple tasks and meet deadlines in a fast-paced environment
Proficiency in Microsoft Excel and shared file platforms such as OneDrive or ShareFile
Strong written and verbal communication abilities
Familiarity with residential mortgage terminology and documentation is a plus
Experience with loan origination systems or document management platforms is beneficial
Ability to maintain confidentiality and manage sensitive information effectively

Job Responsibility

Organize and maintain residential loan files, ensuring all documentation is complete and compliant with internal policies
Prepare standard customer documents and correspondence using established templates
Provide updates to customers and team members regarding loan status, missing items, and inquiries
Coordinate with third parties to secure required documentation, such as verifications and payoffs
Assist loan processors and officers with administrative tasks, including updating tracking tools and shared file platforms
Generate disclosures, letters, and forms for customer review and ensure accuracy in all document preparation
Follow up with external partners, such as appraisers and attorneys, to ensure timely receipt of necessary reports
Monitor outstanding items and escalate delays to maintain efficient processing timelines
Support compliance and audit readiness by ensuring proper documentation storage and organization
Maintain a service-oriented approach in communication with internal and external stakeholders

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Escrow Officer

Responsible for all aspects of the real estate closing and ensures proper disbur...

Location

United States , Schaumburg

Salary:

70000.00 - 80000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Valid Notary commission with the State
2+ years closing experience in a title company setting
Industry knowledge and experience required
Excellent mathematical and analytical skills
Customer Service Obsessed
Ability to manage multiple tasks simultaneously
Excellent computer skills and technology
Excellent organizational skills (attention to detail)
Excellent communication skills (written and verbal)
Ability to work with confidential information and data

Job Responsibility

Prepares miscellaneous documents required at closing
Enters closing figures
balances and funds files
Ensures closing package is properly executed
Attends and manages real estate closings
Reviews title commitment and is responsible for collecting title clearance
Reviews mortgage payoffs for accuracy and transmits payoff funds
Obtains special assessment letters from each municipality as well as working with local Department of Neighborhood Housing to acquire needed investor/rehab documents
Acts as the liaison between attorneys and lenders at closing

What we offer

medical
vision
dental
life
disability insurance

Select Country

Mortgage Servicing Payoff Manager

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?