Mortgage Retail Sales Senior Manager Job at Wells Fargo (Charlotte)

Job Description

Wells Fargo is seeking a Mortgage Retail Sales Senior Manager in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com.

Job Responsibility

Direct and manage all aspects of their markets sales activity including the origination of high-quality loans, customer experience, risk management and execution of financial strategies, policies, and decisions
Typically manage five to eight branch managers
Lead all aspects of the market which includes growing, retaining and developing the team in alignment with the culture and strategy
Set strategic direction and execution of new business development, market growth, and program management for the assigned market, including partnership support model
Engage and influence stakeholders, internal partners, and peers associated with the Mortgage Retail Sales functional area or who are affected by its outcomes
Determine appropriate strategy and actions of Mortgage Retail Sales team to meet moderate to high-risk deliverables
Interpret and develop policies and procedures for functional areas with moderate complexity within scope of responsibility
Collaborate with and influence all levels of professionals, including experienced managers, as well as interact directly with external customers
Manage allocation of people and financial resources for Mortgage Retail Sales
Develop and guide a culture of talent development to meet business objectives and strategy
Responsible for all aspects of sales, quality, profitability, risk, the customer experience and employee development
This leader owns the strategic direction for their market and the execution of our major initiatives within that market
Responsible for business development and directing and managing all aspects of their markets
Develop new business and internal and external referral partners: realtors, builders, financial service professionals, Wells Fargo enterprise resources, Bank, WFA and Wealth
Leads people strategy which includes growing, developing and retaining the team in alignment with the culture and strategy
Build a dynamic sales culture and assist direct reports
Select, orient, train, coach and develop branch sales managers and support staff
Deliver superior growth and profit by meeting or exceeding annual sales targets in volume, profit, cost, productivity and market share across the market
Ensure outstanding customer service to customers and clients
Completes annual strategic / tactical planning with leadership team to drive growth, market share, revenue, sales force growth and productivity, targeted market penetration, customer retention and profit
Ensure origination of high quality loans, operation of efficient and profitable branches in advantageous market locations
Lead all budgets and re-forecast activities for the market and effectively manage the Profit and Loss Statement
Champion effective partnerships between sales and operations throughout the market, including ensuring cost-effective support of the loan process
Understand, communicate and manage risk and compliance
Ensure policies, regulations and laws are understood and followed by all employees

Requirements

7+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience

Nice to have

Proven ability to build, motivate, develop and retain a sales leadership team and sales force
Mortgage industry experience
Knowledge and understanding of sales prospecting and generating referrals
Experience developing and cultivating professional relationships
2 + year of recruiting experience
Basic Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
A BS/BA degree or higher

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Mortgage Retail Sales Senior Manager

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