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360 Resourcing Solutions Logo 360 Resourcing Solutions · Finance

Mortgage Quality and Compliance Advisor

United Kingdom, Basildon 25000.00 GBP / Year · Job Posted April 12, 2026
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Job Description

We’re looking for a motivated and detail-oriented Associate (Mortgage Quality and Compliance Adviser) to join our Business Standards team. This is an exciting opportunity for someone with experience in mortgage and protection administration, compliance, quality assurance, or adviser support who’s ready to take the next step in their career. You’ll play a key role in maintaining Stonebridge’s high standards and helping advisers deliver the best outcomes for their clients.

Job Responsibility

  • Review mortgage and insurance case files against internal and FCA standards
  • Conduct 1-2-1 reviews and performance observations with advisers
  • Provide clear, constructive feedback and guidance by phone and email
  • Review promotional materials and adviser CPD records to ensure compliance
  • Maintain accurate internal records and management information

Requirements

  • Experience within mortgage, protection, financial services, or quality assurance, ideally in compliance or adviser support
  • Strong communication and interpersonal skills
  • A proactive, organised approach with excellent attention to detail
  • Able to fully satisfy the pre employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks

What we offer

  • A great company culture built on openness, collaboration, and support
  • Competitive salary and performance-related bonus (non-contractual)
  • 22 days annual leave plus your birthday off, and up to 3 additional days for length of service
  • Company pension with optional matched contributions up to 1.5%
  • Hybrid working with flexibility to work from home
  • Free breakfast, lunch, snacks, and drinks when working in the office
  • 2 volunteering days and 1 team volunteering day each year
  • 2 half-days of paid ‘me time’ to support mental and physical wellbeing
  • Employee engagement activities, recognition schemes, and retail discounts
  • Salary sacrifice schemes (home tech, cycle to work, pension)
  • Gym subsidy, company sick pay, and EAP support
  • Option to buy/sell up to 5 extra days’ holiday
  • £500 employee referral scheme
  • Death in service cover and critical illness insurance cover
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