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We’re looking for a motivated and detail-oriented Associate (Mortgage Quality and Compliance Adviser) to join our Business Standards team. This is an exciting opportunity for someone with experience in mortgage and protection administration, compliance, quality assurance, or adviser support who’s ready to take the next step in their career. You’ll play a key role in maintaining Stonebridge’s high standards and helping advisers deliver the best outcomes for their clients.
Job Responsibility:
Review mortgage and insurance case files against internal and FCA standards
Conduct 1-2-1 reviews and performance observations with advisers
Provide clear, constructive feedback and guidance by phone and email
Review promotional materials and adviser CPD records to ensure compliance
Maintain accurate internal records and management information
Requirements:
Experience within mortgage, protection, financial services, or quality assurance, ideally in compliance or adviser support
Strong communication and interpersonal skills
A proactive, organised approach with excellent attention to detail
Able to fully satisfy the pre employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks
What we offer:
A great company culture built on openness, collaboration, and support
Competitive salary (up to £26,000 and depending on experience) and performance-related bonus (non-contractual)
22 days annual leave plus your birthday off, and up to 3 additional days for length of service
Company pension with optional matched contributions up to 1.5%
Hybrid working with flexibility to work from home
Free breakfast, lunch, snacks, and drinks when working in the office
2 volunteering days and 1 team volunteering day each year
2 half-days of paid ‘me time’ to support mental and physical wellbeing
Employee engagement activities, recognition schemes, and retail discounts
Salary sacrifice schemes (home tech, cycle to work, pension)
Gym subsidy, company sick pay, and EAP support
Option to buy/sell up to 5 extra days’ holiday
£500 employee referral scheme
Death in service cover and critical illness insurance cover