Mortgage Origination Customer Service Representative Job at Robert Half (Indianapolis)

Mortgage Servicing Customer Service Representative

Location

United States , Albuquerque

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong ability to navigate multiple computer systems, applications, and search tools
Excellent time management and consistent reliability
2+ years of previous experience in the loan originations space
Strong written and verbal communication skills, including phone etiquette
Minimum typing speed of 40 WPM
High School Diploma or GED
At least 2 years of mortgage servicing experience (e.g., loan servicing specialist, loss mitigation specialist)
At least 1 year of contact center or telephone-based customer service experience
Ability to obtain a Public Trust Security Clearance (credit check + background investigation required)
Ability to work an 8-hour shift (including a 30-minute lunch), Monday–Friday, based on business needs

Job Responsibility

Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures
Use your mortgage servicing knowledge to research and locate answers within a knowledge database
Follow established standard operating procedures across systems, topics, and communication channels
Accurately document all customer interactions in the designated database
Stay current on FHA mortgage processes, updates, and procedural changes

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Mortgage Servicing Customer Service Representative

Role Overview: Mortgage Servicing Customer Service Representative. In this role,...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong ability to navigate multiple computer systems, applications, and search tools
Excellent time management and consistent reliability
2+ years of previous experience in the loan originations space
Strong written and verbal communication skills, including phone etiquette
Minimum typing speed of 40 WPM
High School Diploma or GED
At least 2 years of mortgage servicing experience (e.g., loan servicing specialist, loss mitigation specialist)
At least 1 year of contact center or telephone-based customer service experience
Ability to obtain a Public Trust Security Clearance (credit check + background investigation required)
Ability to work an 8-hour shift (including a 30-minute lunch), Monday–Friday, based on business needs

Job Responsibility

Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures
Use your mortgage servicing knowledge to research and locate answers within a knowledge database
Follow established standard operating procedures across systems, topics, and communication channels
Accurately document all customer interactions in the designated database
Stay current on FHA mortgage processes, updates, and procedural changes

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Personal Banker SAFE Act - Bethesda Row De Novo Branch

The Bethesda Row Branch is a part of Citi's De Novo branches which are newly ope...

Location

United States , Bethesda

Salary:

50600.00 - 70600.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

2-4 years of relevant experience
banking/finance, retail, or sales experience preferred
High school diploma or equivalent required
Bachelor's Degree preferred
Consistently demonstrates clear and concise written and verbal communication skills
Demonstrated ability to cultivate relationships and identify and execute on opportunities for growth
Excellent attention to detail
Strong integrity and professionalism
Proficient computer skills and banking technology skills
NMLS registration

Job Responsibility

Grow your assigned book of business by leveraging inbound and outbound interactions with new and existing clients to share the Citi value proposition, uncover stated and unstated client needs and transform service transactions into sales/referral opportunities
Deepen existing client relationships by investing time getting to know your clients, transforming these learnings into meaningful recommendations, and staying connected beyond the point of sale while delivering remarkable client experience
Represent Citibank as a brand ambassador, an expert on Citi's products and their benefits and an educator on digital innovations
Leverage phone, e-mail, and video channels to perform regular customer outreach including outbound sales, follow ups on pending recommendations and services, and proactive check-ins
maximize the effectiveness of these calls through appropriate planning and prioritization
Cultivate relationships with partners, including Small Business, Home Lending and Personal Wealth Management, enabling you to fulfill or provide appropriate referrals to meet client needs
Invest in personal development and provide peer mentoring as appropriate within the team
Digitally savvy
comfortable adopting new technologies, explaining digital tools to clients, and interacting with clients across multiple channels (both in-person and virtual)
Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products

What we offer

Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Mortgage Loan Originator

Mortgage Loan Originator | Exclusive Builder Leads & 2-Day Underwriting Speed. J...

Location

United States , Kennewick

Salary:

Not provided

New Home Star

Expiration Date

Until further notice

Requirements

Minimum 2–4 years of residential mortgage lending or loan origination experience
Proven success in sales, relationship management, or builder-partnership roles
Strong communication, presentation, and interpersonal skills
Ability to manage multiple priorities and meet deadlines effectively
Proficient with mortgage LOS systems and CRM platforms
Active NMLS Mortgage Loan Originator license required
Valid driver’s license with ability to travel regularly to builder communities
Self-starting mindset, reliability, and commitment to delivering an exceptional client experience

Job Responsibility

Build trusted partnerships with builder sales teams through consistent field presence in new home communities
Represent New Home Mortgage at builder events and collaborate to drive awareness and capture
Meet directly with homebuyers to deliver personalized mortgage consultations and originate FHA, VA, USDA, and conventional loans
Guide buyers from pre-qualification through closing with speed, clarity, and transparency
Train and support builder sales teams on loan programs, options, and qualification strategies
Maintain high capture rates by proactively engaging every buyer opportunity
Partner with processing, underwriting, and closing teams to ensure accurate, compliant, and on-time closings
Keep CRM, pipeline reporting, and disclosures accurate while upholding the highest standards of ethics and customer-first service

What we offer

Medical, dental, vision
401(k) with match
Paid time off

Fulltime

Mortgage Loan Originator

Mortgage Loan Originator | Exclusive Builder Leads & 2-Day Underwriting Speed. A...

Location

United States , Spokane

Salary:

Not provided

New Home Star

Expiration Date

Until further notice

Requirements

Minimum 2–4 years of residential mortgage lending or loan origination experience
Proven success in sales, relationship management, or builder-partnership roles
Strong communication, presentation, and interpersonal skills
Ability to manage multiple priorities and meet deadlines effectively
Proficient with mortgage LOS systems and CRM platforms
Active NMLS Mortgage Loan Originator license required
Multi-state licensing is preferred
Valid driver’s license with ability to travel regularly to builder communities
Self-starting mindset, reliability, and commitment to delivering an exceptional client experience

Job Responsibility

Build trusted partnerships with builder sales teams through consistent field presence in new home communities
Represent New Home Mortgage at builder events and collaborate to drive awareness and capture
Meet directly with homebuyers to deliver personalized mortgage consultations and originate FHA, VA, USDA, and conventional loans
Guide buyers from pre-qualification through closing with speed, clarity, and transparency
Train and support builder sales teams on loan programs, options, and qualification strategies
Maintain high capture rates by proactively engaging every buyer opportunity
Partner with processing, underwriting, and closing teams to ensure accurate, compliant, and on-time closings
Keep CRM, pipeline reporting, and disclosures accurate while upholding the highest standards of ethics and customer-first service

What we offer

Medical, dental, vision, 401(k) with match, paid time off, and more

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

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Mortgage Origination Customer Service Representative

Job Description

Job Responsibility

Requirements

Nice to have

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