Mortgage Market Manager Job at Citizens Bank (Springfield)

Mortgage Market Manager

At Citizens, you become a part of an organization committed to serving customers...

Location

United States , West Palm Beach; Tampa; East Naples

Salary:

Not provided

Citizens Bank

Expiration Date

June 30, 2026

Requirements

4+ years of residential mortgage sales experience
Minimum 5 years mortgage management experience
Proven record of recruiting success
$10MM in annual closed loan volume
Excellent sales presentation and marketing skills
Excellent written, organizational and communication skills required
Working knowledge of FNMA-DU/FHLMC/LP
Referral network, required
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS

Job Responsibility

Effectively manage the assigned territory to meet state goals
Provides guidance and training to loan officers in relating customer needs to the service capabilities of the Bank
Ensures that the group generates high quality, profitable residential mortgage loans consistent with CMC policies, procedures and standards and federal regulations and guidelines
Responsible for sourcing and recruiting new loan officers to support the established sales goals for the group
Provides guidance and training to loan officers, to enhance branch referrals by developing relationships through branch visitation
Personally generate residential mortgage loans to meet established goals
handle the most senior customer relationships and major transactions
Contribute to enhancing the image of the Bank through active participation in professional, civic, and community organizations

What we offer

comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs

Fulltime

Relationship Manager (Mortgage)

Location

Malaysia , Kuala Lumpur

Salary:

60000.00 - 96000.00 MYR / Year

Randstad

Expiration Date

July 04, 2026

Requirements

Fresh graduates are welcome to apply
Alternatively, candidates with at least 1 year of experience in mortgage sales, real estate, or property agencies are highly preferred
For the Klang Valley region, we strongly encourage candidates with any B2B or B2C sales experience and a experienced to apply
Exceptional communication, negotiation, and selling skills, coupled with a strong flair for client relationship management
Relevant bachelor degree

Job Responsibility

Achieve and exceed monthly mortgage sales targets while onboarding clients
Actively cross-sell related home insurance products, including MRTA and MRTT
Proactively identify and develop new business pipelines by establishing strategic alliances with real estate agents, property developers, mortgage brokers, and lawyers
Conduct comprehensive financial needs analyses to recommend the most suitable mortgage products for individual customer requirements
Cultivate and maintain strong, long-term relationships with clients and key industry partners
Stay updated on current property market trends and regulatory changes, ensuring all sales activities strictly adhere to bank policies and lending guidelines

Fulltime

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Client Relationship Manager (Mortgage & Lending)

Our client, a fast growing specialist lending firm with a high performing team, ...

Location

United Kingdom , Manchester

Salary:

35000.00 GBP / Year

Placing Faces

Expiration Date

Until further notice

Requirements

Must have proven client facing experience as a Mortgage Advisor or in a very similar role
Strong knowledge of the mortgage market, ideally including buy-to-let and/or complex lending
Experience sourcing lenders and managing cases end-to-end

Job Responsibility

Manage client relationships from initial enquiry through to completion
Act as a single point of contact, combining advisory, relationship management, and administrative responsibilities
Handle warm inbound leads provided by the business
Source suitable lenders and products across buy-to-let and complex lending cases (including development finance)
Package and manage cases through to completion, ensuring a smooth client journey
Maintain high levels of client service and communication throughout the process
Work collaboratively within a multi-skilled team where all members contribute across the full client lifecycle

What we offer

Competitive basic salary up to £35,000
Bi-annual bonus
Hybrid working
Exposure to complex and specialist lending cases

Fulltime

Senior Product Manager, Mortgage

Goodleap’s Senior Product Managers are responsible for delivering innovative, be...

Location

United States

Salary:

150000.00 - 205000.00 USD / Year

GoodLeap

Expiration Date

Until further notice

Requirements

Mortgage Origination subject matter expert
Encompass experience preferred
Ability to flex between strategy and execution seamlessly, and energized by a dynamic and fast-moving work environment
Strong product management skills, experience with client journeys, and demonstrated ability to synthesize data
Technical background with a keen understanding of broader business needs and strategy
ties product metrics to business goals
Proficient in defining complex user stories, with thorough acceptance criteria and use cases
Deep user empathy and understanding of user needs, and ability to propose credible novel solutions that meet those needs
A passion for digital innovation and commitment to superb customer experience
Adept with Agile, Lean Start Up, and Design Thinking

Job Responsibility

Product Strategy – Work closely with senior leaders to set an ambitious and clear product vision for growing and scaling our business and product offerings. Be data-focused, leveraging data and business insights to evaluate the performance of your product against business objectives, and pivot/adjust as appropriate, balancing risks, costs, and benefits effectively. Be in tune with the competitive and industry landscape to identify customer needs and trends
Execution – Be responsible for all aspects of technology product development including discovery, requirements gathering, development, and implementation of features. Ensure rigor in execution and attention to detail by effectively managing the product backlog. Coordinate seamless Go-to-Market activities. Work closely with key stakeholders to ensure alignment and manage expectations. Work closely with partners across the board, including Sales, Marketing, Operations, Compliance, Engineering, etc.
Leadership – Motivate the engineering squad to leverage individual strengths to overcome challenges. Model team norms and contribute to positive team dynamics, leading to continuous team performance improvement. Foster an environment of trust, effectively communicating within the squads and with an ecosystem of stakeholders
Communication and Reporting – Regularly provide updates to senior leaders, stakeholders, partners, squad members, etc. Effectively tailor communications to the appropriate audience to ensure broad alignment, awareness, and advocacy of the product

Fulltime

Mortgage Relationship Manager

Location

Malaysia , Kuala Lumpur

Salary:

2500.00 RM / Month

Randstad

Expiration Date

August 01, 2026

Requirements

Minimum of 2–5 years of proven sales experience ideally within banking or financial services
Bachelor’s Degree in Finance, Business Administration, Economics, or a related discipline
Possession of professional industry licenses is highly advantageous (e.g., Pre-Contract Examination for Insurance Agents (PCE), Takaful Basic Examination (TBE), and Federation of Investment Managers Malaysia (FIMM) licenses)
Strong credit financial acumen with excellent knowledge of mortgage products, legal property documentation, and valuation practices
Exceptional interpersonal, negotiation, and persuasive communication skills
Self-driven and highly resilient under target-driven pressures
Fluency in English and Bahasa Malaysia is required
Professional proficiency in Mandarin or local dialects (such as Cantonese) is highly beneficial

Job Responsibility

Hunt for new-to-bank (NTB) mortgage customers to consistently meet and exceed monthly loan sales and disbursement targets
Manage the end-to-end mortgage financing lifecycle: from initial financial consultation and loan package structuring to formal application submission, credit approval ing, and final loan disbursement
Conduct thorough financial analysis, including calculating Debt Service Ratios (DSR) and evaluating borrower risk parameters, to structure applications for optimal approval chances
Build, nurture, and maintain strong, proactive partnerships with external stakeholders, including real estate developers, property agencies, lawyers, and valuers, to secure a steady pipeline of referral business
Actively participate in property roadshows, property launches, and end-financing projects to capture market share
Capitalize on mortgage origination conversations to increase the bank’s product-holding per customer
Cross-sell complementary retail banking and wealth products, including Current and Savings Accounts (CASA), Fixed Deposits, Credit Cards, and Personal Loans
Ensure comprehensive client protection by actively cross-selling mortgage insurance products, such as Mortgage Reducing Term Assurance (MRTA) / Mortgage Reducing Term Takaful (MRTT)
Ensure absolute compliance with all banking regulations, statutory requirements, and internal standard operating procedures (SOPs)
Strictly adhere to Credit Policy guidelines, Know Your Customer (KYC) protocols, and Anti-Money Laundering/Counter-Terrorism Financing (AML/CTF) regulations

What we offer

great commision
attractive package

Mortgage Area Manager

As a Mortgage Area Manager, you will manage and direct Producing Sales Managers ...

Location

United States , Southfield; Michigan; Birmingham; Ohio

Salary:

65000.00 - 75000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

10 plus years Residential Mortgage Sales experience
7 plus years management experience in Mortgage Sales environment
Strong communication skills required
Individual must be prepared to insure understanding of and support for all corporate and division performance standards and fiscal goals
Have the proven ability to recruit top Loan Officer's for assigned region
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS

Job Responsibility

Manage and direct Producing Sales Managers and loan officers to attain sales, service, and CRA goals in generating residential mortgage loans
Responsible for sourcing and recruiting new loan officers and Producing Sales Managers to support the established sales goals for the group
Exercise authority of a manager concerning performance appraisals, promotions, salary recommendations, performance management and termination
Including Recruiting, responsible for meeting all Management By Objectives (MBOs) including: Retention, Service Quality, Risk/Compliance, Customer Focused Fulfillment
Ensures that the group generates high quality, profitable residential mortgage loans consistent with CMC policies/procedures and standards and federal regulations/guidelines
Provides guidance and training to loan officers and PSMs for the following areas: customer service needs, products, guidelines and pricing
Manage relationship with the Bank for their respective market (in footprint only)
Enhance branch referrals by developing relationships through branch visitation and ongoing communication regarding product changes, market conditions and competition
Manage retail branch assignments, geographic territory alignments, commercial loan officer coverage and the communication of these assignments to the loan officers within this territory
Enhance community awareness of CMC products and the attainment of CRA goals through conducting sales presentations, homebuyer seminars and community outreach

What we offer

Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs

Fulltime

Mortgage Retail Sales Associate Manager (SAFE)

Wells Fargo is seeking a Mortgage Retail Sales Associate Manager (SAFE) in Consu...

Location

United States , Ontario

Salary:

Not provided

Wells Fargo

Expiration Date

July 26, 2026

Requirements

2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
1+ years of Leadership experience

Job Responsibility

Coach, direct, and manage the sales activities of a small group of residential Mortgage Retail Sales Consultants under the direction of a Non-Producing Mortgage Retail Sales Manager
Supervise individual contributors by directing and managing sales activities to ensure high level of customer service, timely completion, quality, and compliance in Mortgage Retail Sales
Produce high quality loans that meet Wells Fargo Home Mortgage guidelines by building relationships with realtors, builders, financial planners, bank stores, past customers, and other nontraditional sources while providing excellent customer service
Make supervisory decisions and resolve issues related to team supervision, work allocation, financial resources, and daily operations
manage personal and team’s pipeline to effectively manage customer loyalty
Leverage interpretation of policies, procedures, and compliance requirements while negotiating terms and taking applications
Identify opportunities for process improvement and risk control development in low complexity functional areas
Interact directly with external customers as well as collaborate and consult with peers, colleagues, and mid-level managers
Stay informed of mortgage industry trends and developments in the assigned market and develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
Manage allocation of people and financial resources for Mortgage Retail Sales

What we offer

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement

Fulltime

Home Mortgage Senior Business Support Manager

As a Senior Business Support Manager supporting the Mortgage business, this role...

Location

United States , Johnston; Marlton; Irving; Glen Allen; Birmingham

Salary:

127000.00 - 184000.00 USD / Year

Citizens Bank

Expiration Date

June 30, 2026

Requirements

7+ years of experience in marketing strategy, sales enablement, or business operations within financial services or a regulated industry
Proven experience aligning marketing strategy with sales execution and business transformation initiatives
Strong cross-functional leadership experience across sales, product, analytics, risk, and operations
Demonstrated ability to integrate marketing, analytics, and operational processes to drive performance improvement
Experience with CRM platforms (e.g., Salesforce), campaign orchestration, and marketing workflow tools
Experience supporting or driving change management and organizational transformation efforts
Strong analytical and problem-solving skills with ability to translate insights into actionable strategies
Experience managing vendors, audits, and governance processes

Job Responsibility

Lead mortgage-aligned marketing strategy, including development of integrated campaigns, creative assets, and customer-segment-focused messaging
Partner with Sales Strategy to support execution, develop sales tools, and enable field performance through training and coaching support
Drive end-to-end campaign orchestration and optimize marketing and sales processes, including CRM (Salesforce) enhancements
Deliver management reporting, dashboards, and actionable insights to inform strategy, improve performance, and optimize ROI
Lead internal communications, colleague engagement, and change management to support transformation initiatives and adoption of new ways of working
Support onboarding, training, and career development initiatives while managing tools, platforms, and key programs (e.g., pricing, vendors, audit readiness)

What we offer

competitive pay
comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs

Fulltime

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Mortgage Market Manager

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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