Mortgage Manager Job at Placing Faces (Nottingham)

Client Relationship Manager (Mortgage & Lending)

Our client, a fast growing specialist lending firm with a high performing team, ...

Location

United Kingdom , Manchester

Salary:

35000.00 GBP / Year

Placing Faces

Expiration Date

Until further notice

Requirements

Must have proven client facing experience as a Mortgage Advisor or in a very similar role
Strong knowledge of the mortgage market, ideally including buy-to-let and/or complex lending
Experience sourcing lenders and managing cases end-to-end

Job Responsibility

Manage client relationships from initial enquiry through to completion
Act as a single point of contact, combining advisory, relationship management, and administrative responsibilities
Handle warm inbound leads provided by the business
Source suitable lenders and products across buy-to-let and complex lending cases (including development finance)
Package and manage cases through to completion, ensuring a smooth client journey
Maintain high levels of client service and communication throughout the process
Work collaboratively within a multi-skilled team where all members contribute across the full client lifecycle

What we offer

Competitive basic salary up to £35,000
Bi-annual bonus
Hybrid working
Exposure to complex and specialist lending cases

Fulltime

Senior Operations Project Manager – Mortgage Analytics

We are seeking a highly analytical and technically strong Senior Operations Proj...

Location

United States , Monroe, LA

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of project leadership experience across multiple teams and organizational layers
Strong project management skills, including planning, budgeting, scope control, and documentation
Advanced analytical capabilities with experience uncovering trends and generating actionable insights
Demonstrated experience developing process improvements and automation strategies
Strong stakeholder management and influencing skills
Excellent written and verbal communication skills with executive presence
Ability to manage multiple priorities independently in a fast-paced environment
Working knowledge of mortgages and home lending operations
Experience presenting complex information clearly to all levels of management

Job Responsibility

Plan, budget, oversee, and document all aspects of assigned projects
Lead cross-functional initiatives across multiple operational teams and leadership levels
Serve as primary liaison with custodian partners, managing document exceptions and remediation efforts
Ensure compliance with custodial, investor, and regulatory documentation requirements
Analyze complex data sets related to document exception trends to identify root causes and improvement opportunities
Develop and implement analytical and automation solutions to optimize workflows
Leverage AI tools and technology to enhance operational efficiency and reduce manual processes
Create executive-level presentations and reporting for senior leadership and stakeholders
Coordinate collaboration across operations, quality control, underwriting, and closing teams
Monitor timelines, manage risks, and proactively communicate issues and escalation points

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Senior Product Manager, Mortgage

Goodleap’s Senior Product Managers are responsible for delivering innovative, be...

Location

United States

Salary:

150000.00 - 205000.00 USD / Year

GoodLeap

Expiration Date

Until further notice

Requirements

Mortgage Origination subject matter expert
Encompass experience preferred
Ability to flex between strategy and execution seamlessly, and energized by a dynamic and fast-moving work environment
Strong product management skills, experience with client journeys, and demonstrated ability to synthesize data
Technical background with a keen understanding of broader business needs and strategy
ties product metrics to business goals
Proficient in defining complex user stories, with thorough acceptance criteria and use cases
Deep user empathy and understanding of user needs, and ability to propose credible novel solutions that meet those needs
A passion for digital innovation and commitment to superb customer experience
Adept with Agile, Lean Start Up, and Design Thinking

Job Responsibility

Product Strategy – Work closely with senior leaders to set an ambitious and clear product vision for growing and scaling our business and product offerings. Be data-focused, leveraging data and business insights to evaluate the performance of your product against business objectives, and pivot/adjust as appropriate, balancing risks, costs, and benefits effectively. Be in tune with the competitive and industry landscape to identify customer needs and trends
Execution – Be responsible for all aspects of technology product development including discovery, requirements gathering, development, and implementation of features. Ensure rigor in execution and attention to detail by effectively managing the product backlog. Coordinate seamless Go-to-Market activities. Work closely with key stakeholders to ensure alignment and manage expectations. Work closely with partners across the board, including Sales, Marketing, Operations, Compliance, Engineering, etc.
Leadership – Motivate the engineering squad to leverage individual strengths to overcome challenges. Model team norms and contribute to positive team dynamics, leading to continuous team performance improvement. Foster an environment of trust, effectively communicating within the squads and with an ecosystem of stakeholders
Communication and Reporting – Regularly provide updates to senior leaders, stakeholders, partners, squad members, etc. Effectively tailor communications to the appropriate audience to ensure broad alignment, awareness, and advocacy of the product

Fulltime

Mortgage Market Manager

At Citizens, you become a part of an organization committed to serving customers...

Location

United States , Springfield

Salary:

50000.00 - 70000.00 USD / Year

Citizens Bank

Expiration Date

July 31, 2026

Requirements

4+ years of residential mortgage sales experience
Minimum 5 years mortgage management experience
Proven record of recruiting success
$10MM in annual closed loan volume
Bachelor's Degree preferred
Excellent sales presentation and marketing skills
Excellent written, organizational and interpersonal skills required
Solid understanding of FNMA-DU/FHLMC/LP
Referral network required
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS

Job Responsibility

Interviewing new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gathering any additional required information
Generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives
Manage sales team to ensure development of relationships with Real Estate Brokers, Developers, CPA's and other referral sources to obtain mortgage leads
Recruit, develop and lead quality sales team that generates quality loans follows company policies and procedures
Maintain a broad understanding of products, guidelines and pricing strategies

What we offer

Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs

Fulltime

Mortgage Escrow Manager

We are looking for an experienced Mortgage Escrow Manager to lead escrow adminis...

Location

United States , Arlington Heights

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in mortgage servicing, escrow administration, tax and insurance processing, or a closely related servicing environment
Bachelor's degree or equivalent combination of education, training, and relevant mortgage servicing experience
Strong working knowledge of escrow operations, loan administration, mortgage servicing practices, and industry requirements
Demonstrated ability to lead teams, manage performance, and maintain accountability in a deadline-driven operational setting
Experience handling compliance-sensitive workflows and resolving escalations while meeting quality and timeliness standards
Comfortable learning and using technology tools, with the ability to adapt quickly to new systems and process enhancements
Effective analytical, organizational, and communication skills with a focus on accuracy, risk management, and service delivery

Job Responsibility

Direct the daily execution of tax, insurance, escrow administration, and associated servicing activities to support departmental goals and consistent operational performance
Oversee the accurate and timely payment of escrowed obligations such as property taxes, insurance premiums, association dues, and similar items to avoid penalties, coverage interruptions, or customer impact
Supervise monitoring of non-escrow loans to confirm taxes and insurance remain current, and ensure appropriate follow-up is completed with borrowers and clients when issues arise
Manage adherence to lender-placed insurance requirements, including proper handling of coverage placement, tracking, and cancellation activities
Ensure escrow analyses are completed correctly and within required timelines while using technology and automation to strengthen consistency and efficiency
Maintain compliance with applicable federal and state regulations, investor standards, insurer expectations, and client servicing agreements related to escrow and payment processing
Oversee vendor relationships for tax services, insurance tracking, and other third-party support functions to confirm service levels and contractual obligations are met
Lead and develop staff through coaching, performance feedback, accountability measures, and formal evaluations that support growth and high-quality execution
Establish and monitor controls, reporting, and exception-management practices to improve reconciliation accuracy, support audit readiness, and resolve operational issues effectively
Partner with Compliance, Accounting, Finance, and Investor Reporting teams to address escalations, analyze performance trends, and implement process improvements that enhance scalability and customer experience

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Mortgage Relationship Manager

Location

Malaysia , Kuala Lumpur

Salary:

2500.00 RM / Month

Randstad

Expiration Date

August 01, 2026

Requirements

Minimum of 2–5 years of proven sales experience ideally within banking or financial services
Bachelor’s Degree in Finance, Business Administration, Economics, or a related discipline
Possession of professional industry licenses is highly advantageous (e.g., Pre-Contract Examination for Insurance Agents (PCE), Takaful Basic Examination (TBE), and Federation of Investment Managers Malaysia (FIMM) licenses)
Strong credit financial acumen with excellent knowledge of mortgage products, legal property documentation, and valuation practices
Exceptional interpersonal, negotiation, and persuasive communication skills
Self-driven and highly resilient under target-driven pressures
Fluency in English and Bahasa Malaysia is required
Professional proficiency in Mandarin or local dialects (such as Cantonese) is highly beneficial

Job Responsibility

Hunt for new-to-bank (NTB) mortgage customers to consistently meet and exceed monthly loan sales and disbursement targets
Manage the end-to-end mortgage financing lifecycle: from initial financial consultation and loan package structuring to formal application submission, credit approval ing, and final loan disbursement
Conduct thorough financial analysis, including calculating Debt Service Ratios (DSR) and evaluating borrower risk parameters, to structure applications for optimal approval chances
Build, nurture, and maintain strong, proactive partnerships with external stakeholders, including real estate developers, property agencies, lawyers, and valuers, to secure a steady pipeline of referral business
Actively participate in property roadshows, property launches, and end-financing projects to capture market share
Capitalize on mortgage origination conversations to increase the bank’s product-holding per customer
Cross-sell complementary retail banking and wealth products, including Current and Savings Accounts (CASA), Fixed Deposits, Credit Cards, and Personal Loans
Ensure comprehensive client protection by actively cross-selling mortgage insurance products, such as Mortgage Reducing Term Assurance (MRTA) / Mortgage Reducing Term Takaful (MRTT)
Ensure absolute compliance with all banking regulations, statutory requirements, and internal standard operating procedures (SOPs)
Strictly adhere to Credit Policy guidelines, Know Your Customer (KYC) protocols, and Anti-Money Laundering/Counter-Terrorism Financing (AML/CTF) regulations

What we offer

great commision
attractive package

Mortgage Area Manager

As a Mortgage Area Manager, you will manage and direct Producing Sales Managers ...

Location

United States , Southfield; Michigan; Birmingham; Ohio

Salary:

65000.00 - 75000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

10 plus years Residential Mortgage Sales experience
7 plus years management experience in Mortgage Sales environment
Strong communication skills required
Individual must be prepared to insure understanding of and support for all corporate and division performance standards and fiscal goals
Have the proven ability to recruit top Loan Officer's for assigned region
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS

Job Responsibility

Manage and direct Producing Sales Managers and loan officers to attain sales, service, and CRA goals in generating residential mortgage loans
Responsible for sourcing and recruiting new loan officers and Producing Sales Managers to support the established sales goals for the group
Exercise authority of a manager concerning performance appraisals, promotions, salary recommendations, performance management and termination
Including Recruiting, responsible for meeting all Management By Objectives (MBOs) including: Retention, Service Quality, Risk/Compliance, Customer Focused Fulfillment
Ensures that the group generates high quality, profitable residential mortgage loans consistent with CMC policies/procedures and standards and federal regulations/guidelines
Provides guidance and training to loan officers and PSMs for the following areas: customer service needs, products, guidelines and pricing
Manage relationship with the Bank for their respective market (in footprint only)
Enhance branch referrals by developing relationships through branch visitation and ongoing communication regarding product changes, market conditions and competition
Manage retail branch assignments, geographic territory alignments, commercial loan officer coverage and the communication of these assignments to the loan officers within this territory
Enhance community awareness of CMC products and the attainment of CRA goals through conducting sales presentations, homebuyer seminars and community outreach

What we offer

Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs

Fulltime

Mortgage Contact Center Manager (Spanish Bilingual)

Wells Fargo is seeking a Contact Center Manager (Spanish Bilingual).

Location

Philippines , Taguig City

Salary:

Not provided

Wells Fargo

Expiration Date

July 19, 2026

Requirements

5+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience

Job Responsibility

Manage and develop a team of Customer Service Representatives who provide low to moderately complex customer support, and engage key stakeholders and business partners associated with customer service
Identify and recommend products for customer service and productivity standards and goals, growth opportunities, and risk control development
Make decisions and resolve issues regarding escalated customer inquiries to meet business objectives
Interpret and develop standards and goals for customer service
Collaborate and consult with more experienced management, internal partners, relationship managers, and colleagues to ensure customer satisfaction
Interact directly with external customers
Manage allocation of people and financial resources for customer service
Mentor and guide talent development of direct reports and assist in hiring talent

Fulltime

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Mortgage Manager

Job Description

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