Mortgage loan servicing support Job at Robert Half (Meriden, CT)

Loan Servicing Support Specialist

URGENT contract opportunity for a highly detail-oriented Loan Servicing Support ...

Location

United States , Boise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in loan administration, mortgage servicing, or related fields
Strong knowledge of escrow management, including tax and insurance disbursements
Proficiency in analyzing data and performing audits to identify discrepancies and improve processes
Familiarity with servicing systems, such as Black Knight or similar platforms
Excellent problem-solving skills with the ability to address borrower disputes and escrow discrepancies
Knowledge of federal and state regulations related to mortgage servicing
Strong organizational skills and attention to detail for maintaining accurate records
Ability to collaborate effectively with internal teams and external parties such as tax authorities and insurance providers

Job Responsibility

Process loan payments and manage customer accounts, ensuring all updates are accurate, timely, and compliant
Administer and analyze escrow accounts, including tax and insurance disbursements, while maintaining full regulatory compliance
Conduct detailed audits of loan and escrow records to verify proper setup, complete payment histories, and adherence to federal, state, and investor guidelines
Analyze data related to escrow shortages, overages, delinquency trends, and servicing exceptions, identifying root causes and recommending actionable solutions
Maintain precise, up-to-date loan records within Black Knight MSP, ensuring the highest level of data integrity
Investigate and resolve escrow discrepancies and borrower disputes with professionalism and accuracy
Coordinate with tax authorities, insurance carriers, and internal teams to ensure timely, accurate disbursements
Reconcile escrow accounts and support month-end reporting, balancing, and audit preparation
Ensure all servicing activities align with company policies, investor requirements, and regulatory standards
Recommend process improvements to enhance accuracy, operational efficiency, and audit readiness

What we offer

medical, vision, dental, life and disability insurance, 401(k) plan

Fulltime

Loan Processor

Wealthfront is seeking a mortgage loan processor to join our team as we build an...

Location

United States , Palo Alto; New York City; San Francisco; Seattle

Salary:

55000.00 - 62000.00 USD / Year

Wealthfront

Expiration Date

Until further notice

Requirements

2+ years of retail mortgage processing experience
Mortgage Loan Originator License preferred
Knowledge of Conventional Conforming and Jumbo guidelines
Understanding of state and federal lending regulations
Extensive knowledge and understanding of customer service and intrapersonal best practices

Job Responsibility

Reviews loan file and gathers any items needed for final loan approval
Liaison between all operational and sales departments in the transaction
Orders supporting documentation
Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation
Prioritizes daily workload to ensure a delightful client experience
Excellent client communication skills
Communicates with third party vendors throughout the loan process to finalize the application
Ensures adherence to investor and regulatory guidelines
Proactively maintain loan pipeline, tasks and objectives
Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions

What we offer

medical
vision
dental
401K plan
generous time off
parental leave
wellness reimbursements
professional development
employee investing discount
equity

Fulltime

Loan Officer Assistant

This is a full-time, hourly, non-exempt position. You will be working very close...

Location

United States

Salary:

60000.00 USD / Year

Rain City Capital

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in mortgage or real estate
Exceptional written and verbal communication skills
Strong interpersonal skills, with the ability to work out complex problems
Experience using an advanced CRM as well as the Microsoft Office Suite
Able to work in a fast-paced environment and manage conflicting priorities
Able to work additional hours when needed and attend weekly meetings during business hours
The employee in this position must be able to read, write, speak and understand English with exceptional fluency

Job Responsibility

Help manage sales pipeline by building files in the CRM, collecting necessary documents for loan conditions, managing the file flow, and communicating status to customers
Ensure current guidelines are met, managed and adhered to while exercising discretion and prudent decision making on behalf of company, clients and LO
Assist in resolving client issues in the loan process
Understand our underwriting guidelines and manage transactions accordingly, including reviewing files for potential issues
Work directly with customers to build loan packages for underwriting, including obtaining documents and reviewing loan criteria and structure
Help maintain documentation of LO’s deals in the CRM throughout the life of the loan
Support loan servicing, which may include contacting clients for past due payments, extensions, and other service-level communications
Organize and manage LO’s contacts in the CRM

What we offer

Full benefits (medical, dental, vision)
401k
Paid holidays
Remote work environment
Per file bonus

Fulltime

Mortgage Loan Processor

We are looking for an experienced Mortgage Loan Processor to join our team in Bo...

Location

United States , Bothell

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in mortgage loan processing or a related field
Strong customer service skills, preferably within a banking or credit union environment
Ability to organize and manage multiple tasks while maintaining attention to detail
Familiarity with loan administration and mortgage processing procedures
Knowledge of mortgage closing and lending practices
Experience with loan origination systems is preferred
Excellent communication and problem-solving skills
Ability to work efficiently under deadlines and regulatory guidelines

Job Responsibility

Facilitate the mortgage loan process by supporting loan originators with tasks such as completing and validating applications
Request and confirm mortgage rate locks, ensuring accuracy during the origination process
Collect and review financial documents required for applications, including appraisals and title searches
Verify and update loan application details, addressing errors and ensuring compliance with lending guidelines
Prepare loan files for underwriting, ensuring all conditions are satisfied and ready for submission
Address quality control findings and resolve issues before funding
Assist members with mortgage intake and provide exceptional customer service
Prepare closing documents and coordinate with escrow to finalize funding processes
Balance final Closing Disclosure documents and submit wire requests for approval
Handle inbound and outbound calls related to mortgage origination and servicing

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Mortgage Loan Assistant

We are looking for a Mortgage Loan Assistant to support the mortgage process by ...

Location

United States , Fairfax

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of prior mortgage experience
Familiarity with loan origination systems, Microsoft Office, and document management platforms
Basic understanding of mortgage lending guidelines and relevant compliance regulations
Strong written and verbal communication to interact with clients, lenders, and colleagues
High accuracy in processing documents, maintaining records, and verifying information
Ability to handle multiple loan files, prioritize tasks, and meet deadlines
Excellent attention to details
Professionalism and service mindset to support client needs during the loan process

Job Responsibility

Supporting mortgage loan officers by preparing and processing loan documents
Communicating with clients to collect required financial information and documentation
Verifying applicant details, employment, and financial status for loan qualification
Coordinating with internal departments, title companies, and external vendors to ensure timely completion of loan files
Reviewing loan applications for accuracy and completeness before submission
Assisting in scheduling client meetings and following up on outstanding documentation
Updating loan records and databases with current status and documentation
Responding to client inquiries regarding loan status, requirements, and procedures
Performing administrative duties such as filing, faxing, and correspondence related to mortgage processing
Ensuring compliance with local, state, and federal regulations throughout the loan process

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Specialist Customer Care Support

Step into the role of Specialist Customer Care Support at Barclays, where you'll...

Location

India , Chennai

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience of working in a customer facing service environment
Knowledge of Lending Operations, Collateral & Mortgage
Responsible for providing loans for business
A demonstrated ability to take ownership of projects and to lead them independently to successful conclusions
Good Communication Skills
Should have prior experience in Backoffice role (non-voice)
Flexibility in hours of work and ability to work changing shifts patterns
key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills

Job Responsibility

Support the provision of customer service through various communication channels including chat, email and phone
Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of customer inquiries and issues related to the bank’s products and services, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness

What we offer

Hybrid working
structured approach to hybrid working
supportive and inclusive culture and environment
flexible working arrangements
opportunity to embrace mobility

Fulltime

New

Loan Servicing Assistant

We are looking for a meticulous and organized Loan Servicing Assistant to join o...

Location

United States , Canfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in loan administration, mortgage processing, or a related field is preferred
Proficiency in Microsoft Office Suite or equivalent software is required
Strong organizational skills and attention to detail are essential
Ability to manage time effectively and meet deadlines in a fast-paced environment
Excellent verbal and written communication skills
Familiarity with loan origination or mortgage lending processes is an advantage
High level of professionalism and reliability
Commitment to maintaining confidentiality and adhering to compliance standards

Job Responsibility

Accurately input loan information into company systems while maintaining high attention to detail
Review loan documents to verify completeness and compliance with company policies
Provide administrative support to the loan servicing team, including filing and record maintenance
Communicate effectively with internal departments to ensure smooth loan processing
Uphold confidentiality standards and adhere to industry regulations
Assist in resolving discrepancies in loan documentation or system entries
Ensure timely and efficient handling of loan servicing tasks
Support team members with additional duties as required to maintain workflow efficiency

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Associate Loan Administrator

The Associate Loan Administrator supports, facilitates the loan servicing and ad...

Location

Canada , Vancouver

Salary:

77000.00 CAD / Year

Trez Capital Limited Partnership

Expiration Date

Until further notice

Requirements

College Diploma or Bachelor’s degree in Business from an accredited post-secondary institution
Minimum of 2 years’ experience in loan processing, accounting administration, or a similar role within the financial services industry
Complies with all Policies and Procedures, work results, and standard operating procedures
Safeguards the interests of the business, our people and our clients
Excellent organizational skills, with an ability to balance multiple priorities and a high-volume workload, in a fast-paced environment
Ability to work both quickly and accurately and with attention to detail
Excellent written and verbal communication skills
Excellent interpersonal skills and customer focused
Ability to work independently and in a team environment
Superior analytical and problem-solving skills

Job Responsibility

Supports, facilitates the loan servicing and administration function, ensuring accurate and timely processing of transactions, on-going reporting, and system maintenance
Ensures adherence to existing controls surrounding loan servicing and administration and further develops systems of internal controls, supporting continuous improvement and upgrading of information systems and reporting
In charge of the centralized Accounts Payable of the Loan Administration group
Preparing Protective Advances on Default loans that are mostly for the payment of invoices
Monitoring of US Borrower payments received at Synovus or other banks
Creating wire templates and securing their approval for use
Facilitating prompt and accurate recording of transactions at The Mortgage Office (TMO)
Organizing the files for the loan admin team at Sharepoint
Assisting in obtaining loan and investor documents to facilitate loan and lender set-up at TMO
Posting monthly at TMO of the EFT and ACH to individual loans and monitoring any payment returns

What we offer

Eligible for discretionary bonuses and/or salary increases in accordance with company policy
Eligible for Extended Health Benefits, Dental Benefits, Short Term Disability Insurance, Long Term Disability Insurance, Accidental Death & Dismemberment Insurance
Eligible for optional RRSP contributions with an employer match program

Fulltime

Mortgage loan servicing support

Robert Half

Location:
United States , Meriden, CT

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 09, 2026

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Mortgage loan servicing support

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Location:United States , Meriden, CT

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Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:January 09, 2026

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Job Posted:
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