Mortgage Loan Officer Job at Citizens Bank (Bethesda)

Mortgage Loan Officer

Citizens Bank

Location:
United States , Bethesda ▼
Washington
West Falls Church

Category:
Banking

Contract Type:
Not provided

Salary:

100000.00 - 250000.00 USD / Year

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Job Description:

As an employee of Citizens, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers. Citizens is honored to be a top Lender in the Mortgage sector and is focused on growing our market share in the states we currently operate. We are currently hiring talented Mortgage Loan Officers.

Job Responsibility:

Proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities
Participate in business related development opportunities, community efforts to promote home ownership and professional organizations
Interview new and existing customers to determine their loan needs and advising those customers of appropriate products, terms, and pricing, while gather any additional required information
Generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives
Aspire to deliver world class customer service
Achieve sales and referral goals by developing a positive customer experience
Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success
Desire to maximize personal productivity through attention to detail, self motivation, and adaptability to achieve branch and personal goals
Actively participate in opportunities to expand knowledge, influencing and interpersonal skills.

Requirements:

BA/BS degree or equivalent experience in residential mortgage sales preferred
Three plus years of retail residential mortgage sales experience
Documented residential mortgage loan volume in the past 12 months of $12 million (minimum)
Established relationships with local referral networks
Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences
Strong computer skills and experience utilizing laptop technology
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.

What we offer:

Comprehensive medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs
Paid time off policy exceeds mandatory local and state requirements.

Additional Information:

Job Posted:
February 17, 2026

Expiration:
June 30, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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