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Mortgage Loan Officer

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Citizens Bank

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Location:
United States , Birmingham, Michigan ▼

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Category:
Banking

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Contract Type:
Not provided

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Salary:

100000.00 - 250000.00 USD / Year
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Job Description:

Deepen relationships with clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals. Become a part of an organization committed to serving customers, colleagues and communities.

Job Responsibility:

  • Proactively identify, build and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities
  • Participate in business related development opportunities, community efforts to promote home ownership and professional organizations
  • Interview new and existing customers to determine their loan needs and advise those customers of appropriate products, terms, and pricing
  • Generate complete mortgage applications, ensuring appropriate procedures and policies are followed
  • Meet sales goals and objectives
  • Aspire to deliver outstanding customer service
  • Achieve sales and referral goals by developing a positive customer experience
  • Proactively seek ways to develop and expand customer relationships
  • Improve personal efficiency through attention to detail, self-motivation, and adaptability
  • Actively participate in opportunities to expand knowledge, influencing and interpersonal skills.

Requirements:

  • BA/BS degree preferred or equivalent experience in residential mortgage sales
  • Two plus years of retail residential mortgage sales experience
  • Documented residential mortgage loan volume in the past 12 months of $8 million (minimum)
  • Established relationships with local referral networks
  • Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences
  • Strong computer skills and experience using laptop technology
  • Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.
What we offer:
  • Comprehensive medical, dental and vision coverage
  • Retirement benefits
  • Maternity/paternity leave
  • Flexible work arrangements
  • Education reimbursement
  • Wellness programs
  • Paid time off policy exceeds mandatory local and state requirements.

Additional Information:

Job Posted:
February 23, 2026

Expiration:
June 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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