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Mortgage Loan Documentation Processor

Philippines, Taguig City · Job Posted May 16, 2026
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Job Description

Wells Fargo is seeking a Mortgage Loan Documentation Processor

Job Responsibility

  • Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products
  • Order, track, and follow up on vendor-related requirements, including insurance documents, ensuring timely receipt and resolution of outstanding conditions
  • Perform loan documentation for moderately complex loans
  • Process and close for loan products
  • Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups
  • Receive direction from Loan Documentation supervisor and escalate non-routine questions
  • Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
  • Interact with immediate Loan Documentation team and functional area on routine process

Requirements

  • 2+ year of customer service, loan administration, collections, or sales environment support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Excellent communication skills (written and verbal)—critical for effective coordination with vendors, internal stakeholders, and cross-functional teams.

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