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As the Mortgage Loan Closing/Funding Manager, you will lead a team of closers and funders responsible for ensuring loans are closed accurately, timely, and in full compliance with regulatory and investor guidelines. This role requires a hands-on leader who can coach, mentor, and optimise workflows, while collaborating cross-functionally with processing, underwriting, secondary markets, compliance, and post-closing teams. You’ll be key to building out scalable operations and helping shape how Valon delivers seamless, customer-first closings.
Job Responsibility:
Lead and manage the daily operations of the Closing and Funding team, ensuring timely and compliant loan closings and disbursements
Oversee the preparation, review, and delivery of closing packages in accordance with company, investor, and regulatory requirements
Ensure TRID, RESPA, and agency compliance across all closings
Act as an escalation point for complex closing issues and coordinate resolutions across internal and external stakeholders
Maintain quality control standards and work closely with Compliance and Post-Closing to address audit findings or file corrections
Own pipeline management and resource allocation to meet SLAs and investor delivery timelines
Build and refine scalable processes that improve efficiency, accuracy, and the borrower experience
Train, coach, and develop team members
provide regular performance feedback and support career growth
Partner with Product and Engineering teams to provide operational feedback on process automation or system enhancements
Foster a collaborative, accountable, and customer-centric team culture
Other duties as assigned by management
Requirements:
5+ years of closing/funding experience in the mortgage industry
At least 2 years in a managerial role within loan closing/funding
Deep understanding of mortgage regulations (TRID, RESPA, TILA, ECOA), agency and investor closing guidelines, and loan funding procedures
Proficient and comfortable navigating mortgage tech platforms
Exceptional leadership, coaching, and team development skills
Ability to think strategically while executing tactically in a high-volume, fast-paced environment
Track record of driving process improvements and managing change
Strong communication skills with the ability to influence cross-functional stakeholders
High integrity, strong attention to detail, and a commitment to operational excellence
Bachelor's degree or equivalent work experience preferred
A high school diploma, GED, or equivalent secondary education certification is required
What we offer:
Competitive salary and 401 (k) plan
Comprehensive medical, dental, & vision benefits
Pre-tax deductions for public transportation, rideshare services, and parking expenses
Company-wide orientation and other learning & development opportunities
17 days paid time off, sick days, and 11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid