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Mortgage Loan Closing/Funding Manager

United States, Phoenix · Job Posted February 21, 2026
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Job Description

As the Mortgage Loan Closing/Funding Manager, you will lead a team of closers and funders responsible for ensuring loans are closed accurately, timely, and in full compliance with regulatory and investor guidelines. This role requires a hands-on leader who can coach, mentor, and optimise workflows, while collaborating cross-functionally with processing, underwriting, secondary markets, compliance, and post-closing teams. You’ll be key to building out scalable operations and helping shape how Valon delivers seamless, customer-first closings.

Job Responsibility

  • Lead and manage the daily operations of the Closing and Funding team, ensuring timely and compliant loan closings and disbursements
  • Oversee the preparation, review, and delivery of closing packages in accordance with company, investor, and regulatory requirements
  • Ensure TRID, RESPA, and agency compliance across all closings
  • Act as an escalation point for complex closing issues and coordinate resolutions across internal and external stakeholders
  • Maintain quality control standards and work closely with Compliance and Post-Closing to address audit findings or file corrections
  • Own pipeline management and resource allocation to meet SLAs and investor delivery timelines
  • Build and refine scalable processes that improve efficiency, accuracy, and the borrower experience
  • Train, coach, and develop team members
  • provide regular performance feedback and support career growth
  • Partner with Product and Engineering teams to provide operational feedback on process automation or system enhancements
  • Foster a collaborative, accountable, and customer-centric team culture
  • Other duties as assigned by management

Requirements

  • 5+ years of closing/funding experience in the mortgage industry
  • At least 2 years in a managerial role within loan closing/funding
  • Deep understanding of mortgage regulations (TRID, RESPA, TILA, ECOA), agency and investor closing guidelines, and loan funding procedures
  • Proficient and comfortable navigating mortgage tech platforms
  • Exceptional leadership, coaching, and team development skills
  • Ability to think strategically while executing tactically in a high-volume, fast-paced environment
  • Track record of driving process improvements and managing change
  • Strong communication skills with the ability to influence cross-functional stakeholders
  • High integrity, strong attention to detail, and a commitment to operational excellence
  • Bachelor's degree or equivalent work experience preferred
  • A high school diploma, GED, or equivalent secondary education certification is required

What we offer

  • Competitive salary and 401 (k) plan
  • Comprehensive medical, dental, & vision benefits
  • Pre-tax deductions for public transportation, rideshare services, and parking expenses
  • Company-wide orientation and other learning & development opportunities
  • 17 days paid time off, sick days, and 11 company holidays
  • 12 weeks off for both birthing and non-birthing parents - fully paid

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