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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Responsibility:
Prepares mortgage loan files according to bank, regulatory and investor guidelines by gathering the necessary documents and information within designated time frames
Communicates with customers, clients, staff, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain any additional documentation required to complete the loan file
Ensures compliance with bank, regulatory and investor requirements and quality customer service standards
Coordinates the closing and funding of assigned loan packages
calculates final closing costs and disburses funds
May package and ship loans to the secondary market as directed
Requirements:
High school diploma or equivalent
Two to three years of relevant work experience, preferably in loan processing and closing activities
Nice to have:
Thorough knowledge of loan processing and closing policies and practices
Basic knowledge of credit policies and approval processes
Proficient skills in applying general accounting principles
Well-developed ability to manage multiple tasks/projects and deadlines simultaneously
Strong verbal and written communication skills
Attention to detail with a high level of accuracy
Experience with collaborating with various partners, clients and customers to provide outstanding service
Experience with NETO
2 years or more with Mortgage closing experience with understanding the deadlines and timeframes in the closing process of the mortgage file
What we offer:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law