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We are looking for a Mortgage File Reviewer (Business Standards Assessor), previous experience is not essential as full training will be provided, enabling the successful candidate to acquire all of the industry-specific knowledge needed to undertake the role. Our successful candidate will join us on a full-time, permanent basis, with hybrid working, 3 days from our Basildon office and 2 days working from home.
Job Responsibility:
Complete reviews of mortgage and insurance cases
Provide feedback and guidance on cases reviewed
Review updated cases to ensure remedial actions completed
Update logs/spreadsheets with details of cases managed and completed
Requirements:
Previous office/admin experience preferred but not essential
Able to remain focused and motivated reviewing lengthy, detailed documentation
Keen eye for detail
Probing, investigative, analytical
Clear and articulate communicator
Good knowledge of MS Office packages
Ability to create MI and reporting
Able to fully satisfy the pre-employment screening process, which comprises right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks
Nice to have:
Mortgage file reviewing is an advantage, but not essential
What we offer:
Great company culture
Structured career progression
Performance-related bonus (non-contractual)
22 days annual leave + your birthday off + up to 3 more annual leave days linked to years of service
Company Pension with optional matched additional contributions up to 1.5%
Flexibility to work from home
Free breakfast, lunch, fresh fruit snacks, hot and cold soft drinks when working in the office
2 days off per annum for charity/community volunteering
2 half days paid leave for 'me time'
1 day paid leave for 'team time'
Full programme of employee engagement activities
Company reward and recognition schemes
Retail discounts and cash back platform
Salary sacrifice schemes for home and tech, cycle to work, pension scheme
Company sick pay
Option to buy up to 5 additional days of annual leave