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Our client is a highly successful Mortgage Lender seeking experienced Mortgage Arrears Collections Agents, who are professional, confident and empathetic by nature. Successful applicants will be used to treating customers as individuals demonstrating an understanding of their unique set of circumstances.
Job Responsibility:
Communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations & legislation
Spend working day on the telephone to customers alongside a small amount of Administration