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Mortgage Collections Advisor

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Location:
United Kingdom

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Category:
Finance

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Contract Type:
Not provided

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Salary:

26250.00 GBP / Year
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Job Description:

Our client is a highly successful Mortgage Lender seeking experienced Mortgage Arrears Collections Agents, who are professional, confident and empathetic by nature. Successful applicants will be used to treating customers as individuals demonstrating an understanding of their unique set of circumstances.

Job Responsibility:

  • Communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations & legislation
  • Spend working day on the telephone to customers alongside a small amount of Administration

Requirements:

  • 100% Telephone-Based, Debt Collections experience (Business 2 Consumer, B2C)
  • Experience working in an FCA regulated environment
What we offer:
  • 25 days holiday
  • Yearly bonus
  • Frequent staff incentives which include high street vouchers
  • Annual awards
  • Employee assistance and welfare programme
  • Private healthcare
  • Subsidized gym memberships
  • Long term progression opportunities
  • All I.T equipment supplied

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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