Mortgage Clerk Jobs

Mortgage Clerk

Chickasaw Nation Industries, Inc (CNI)

Location:
United States, St. Louis

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Mortgage Clerk plays a crucial role in the daily administration of customer activities, specifically providing administrative support services to the USDA. This position involves a variety of tasks, including generating letters, reviewing documents, entering data, and conducting quality assurance activities to ensure smooth operations and customer satisfaction.

Job Responsibility:

Data entry, imaging documents, sort/scan incoming mail, prepare UPS labels for overnight mailings
Research accounts, investigate unauthorized assistance cases, provide resolution
Works and imports correspondence in the Electronic Customer File
Responds to phone calls, voicemails, status calls, and emails, provide customer service support via email and phone
Procures information from Insurance Companies via Telephone, update insurance information in LoanServ, issue payments to insurance companies
Process tasks in LoanServ, process charge off and debt cancellations, process Skip trace information
Document global system notes in Sagent

Requirements:

The ability to obtain, maintain and access classified information at the Public Trust level
Basic mathematics skills
Prior customer service experience required
Associate's degree and a minimum of two (2) years relevant experience, or equivalent combination of education/experience

What we offer:

Medical
Dental
Vision
Company Life Insurance
Short-Term and Long-Term Disability Insurance
401(K) Immediate Vesting
Professional Development Assistance
Legal Aid Assistance Program
Family Planning / Fertility Assistance
Personal Time Off
Observance of Federal Holidays
Employee Assistance Program (EAP)
Training and Development Opportunities

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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