CrawlJobs Logo
Office Angels Logo Office Angels · Office Administration

Mortgage Case Administrator

United Kingdom, Leicester 27000.00 - 29000.00 GBP / Year · Job Posted May 15, 2026
Apply Position
Job Link Share

Job Description

Are you a detail-oriented individual with experience in Mortgage Case Administration or financial services? Looking for a new opportunity that offers flexibility, career growth, and a close-knit team environment? We're an established and growing business based in LE18, currently seeking a Mortgage Case Administrator to join our small, friendly team. This is a fantastic opportunity for someone who enjoys working behind the scenes to support mortgage advisers and deliver a seamless experience for clients.

Job Responsibility

  • Supporting mortgage advisers with application processing from submission to completion
  • Liaising with lenders, solicitors, and clients to progress applications efficiently
  • Ensuring all documentation is accurate and compliant with industry regulations
  • Managing diaries, chasing updates, and keeping all parties informed
  • General admin duties to help keep everything running smoothly

Requirements

  • Experience in mortgage administration, financial services, or a similar role
  • Strong attention to detail and excellent organisational skills
  • Confident communicator with a professional, proactive approach
  • Ability to manage multiple tasks and work to deadlines
  • A team player who enjoys being part of a small, supportive office culture

What we offer

  • Hybrid working after 6 month probation
  • Competitive salary based on experience
  • Genuine career progression opportunities as the business continues to grow
  • Supportive team environment where your contributions make a real difference
  • Ongoing training and development
Office Angels - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Mortgage Case Administrator

8 matching positions

New

Mortgage Case Handler

Brook Street are delighted to be partnered with a highly regarded organisation w...
Location
Location
United Kingdom , Abergavenny
Salary
Salary:
25000.00 - 30000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CeMAP qualification is essential
  • Experience in mortgage administration or financial services would be an advantage
  • Strong communication and organisational skills, with excellent attention to detail
  • A proactive team player who can also work independently
  • A full driving licence and access to your own vehicle are required
Job Responsibility
Job Responsibility
  • Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards
  • Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care
  • Reviewing documentation to ensure accuracy and compliance
  • Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently
  • Supporting the wider team with general administrative and office duties
What we offer
What we offer
  • Competitive salary
  • Annual profit-sharing scheme
  • 30 days holiday + bank holidays
  • 15% pension contribution (generously employer-led)
  • Modern offices and supportive team environment
  • Fulltime
Read More
Arrow Right

Mortgage Case Handler

Brook Street are delighted to be partnered with a highly regarded organisation w...
Location
Location
United Kingdom , Abergavenny
Salary
Salary:
25000.00 - 30000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • CeMAP qualification is essential
  • Experience in mortgage administration or financial services would be an advantage
  • Strong communication and organisational skills, with excellent attention to detail
  • A proactive team player who can also work independently
  • A full driving licence and access to your own vehicle are required
Job Responsibility
Job Responsibility
  • Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards
  • Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care
  • Reviewing documentation to ensure accuracy and compliance
  • Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently
  • Supporting the wider team with general administrative and office duties
What we offer
What we offer
  • Competitive salary
  • Annual profit-sharing scheme
  • 30 days holiday + bank holidays
  • 15% pension contribution (generously employer-led)
  • Modern offices and supportive team environment
  • Fulltime
Read More
Arrow Right

Mortgage Administrator Supervisor

Are you an experienced administrator with a passion for leadership and deliverin...
Location
Location
United Kingdom , Leicester
Salary
Salary:
36000.00 - 39000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in an administrative leadership or supervisory role
  • Background in financial services (mortgages and/or insurance preferred)
  • Experience working with multiple stakeholders
  • Strong leadership and team development skills
  • Excellent communication and organisational abilities
  • High attention to detail and a methodical approach
  • Ability to prioritise and manage multiple workloads
  • Customer-focused with a proactive, solution-oriented mindset
  • Resilient, adaptable, and motivated to drive results
  • High level of integrity and professionalism
Job Responsibility
Job Responsibility
  • Managing and motivating a team to achieve performance targets and SLAs
  • Supporting mortgage and protection cases from submission through to completion
  • Communicating effectively with advisers, customers, lenders, solicitors, and other stakeholders
  • Ensuring all documentation is accurate, complete, and submitted on time
  • Monitoring case progress and keeping stakeholders informed
  • Delivering coaching, feedback, and regular 1:1s to develop team members
  • Maintaining compliance with regulatory requirements and data protection standards
  • Contributing to a positive team culture and leading by example
  • Deputising for the Administration Team Manager when required
What we offer
What we offer
  • Opportunity to lead and shape a high-performing team
  • Varied and fast-paced role with real impact on customer outcomes
  • Supportive environment with opportunities for development
  • Multi-site exposure across the business
  • Fulltime
Read More
Arrow Right

Mortgage Administrator

As a key member of the Client Relations - Mortgages team, you'll play a vital ro...
Location
Location
United Kingdom , Taunton
Salary
Salary:
24000.00 - 26500.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong administrative experience
  • Excellent attention to detail
  • Confident communicator with a personable approach
  • Self-motivated and adaptable
  • Comfortable using IT systems and databases
  • Professional, punctual, and presentable
Job Responsibility
Job Responsibility
  • Responding to client queries with professionalism and care
  • Managing mortgage applications from start to finish
  • Liaising with lenders and providers to ensure timely updates
  • Maintaining accurate records using internal systems and software
  • Supporting consultants with documentation and case progression
  • Coordinating meetings, preparing refreshments, and handling post
  • Assisting with office procedures and ensuring smooth daily operations
What we offer
What we offer
  • Pension Scheme
  • Extra days off for your birthday and over Christmas
  • Financial and time support for professional study
  • Comprehensive induction
  • Annual Reviews & Bonus Scheme
  • Access to an Employee Assistance Programme
  • Modern workspace with gym, showers, and stylish staff room
  • Positive team culture
  • Fulltime
Read More
Arrow Right

Mortgage Administrator

Join a leading financial services team based in Hebburn, where you'll play a key...
Location
Location
United Kingdom , Hebburn
Salary
Salary:
26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in mortgage or financial services administration is preferred but not essential
  • Excellent telephone manner and strong communication skills
  • Ability to manage multiple cases with high attention to detail
  • A proactive, positive team player with a strong work ethic
  • Willingness to learn and grow - support is available to gain industry qualifications
  • Good administrative skills
Job Responsibility
Job Responsibility
  • Submit and progress mortgage applications from start to finish
  • Support advisers with documentation and client communications
  • Manage inbound and outbound client calls with professionalism
  • Liaise with lenders, solicitors, and third parties to move cases forward
  • Book appointments for mortgage and protection reviews
  • Ensure accurate record-keeping and compliance throughout
  • Use internal systems to manage and update client case files
What we offer
What we offer
  • Weekend shift allowance of £75 per weekend worked, paid monthly
  • Support to study toward industry-recognised qualifications
  • Clear progression pathways within financial services
  • Full training provided in a professional, collaborative, and friendly team
  • Enjoy regular social events like team nights out and Christmas parties
  • Open-plan, modern office environment
  • Health insurance benefit after 1 year of service
  • Enhanced Maternity & Paternity Pay, after 3 years service
  • Fulltime
Read More
Arrow Right

Mortgage Administrator

We are working with a highly reputable and growing mortgage brokerage based in N...
Location
Location
United Kingdom , Newbury
Salary
Salary:
Not provided
placingfaces.co.uk Logo
Placing Faces
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous mortgage administration experience is required.
  • Strong communication and organisational skills
  • Good attention to detail and ability to manage multiple tasks
  • Confident using computer systems
  • A proactive and team-focused attitude
Job Responsibility
Job Responsibility
  • Act as front-of-house by answering and directing all inbound calls
  • Manage mortgage cases from point of adviser recommendation through to completion
  • Liaise with lenders, solicitors, clients, and advisers to ensure smooth progression
  • Handle residential, remortgage, product transfer, and occasional BTL cases
  • Update internal systems, maintain accurate case notes, and chase required documents
  • Provide dedicated administrative support to your paired adviser
  • Uphold excellent customer service and communication throughout the process
What we offer
What we offer
  • Competitive salary
  • Quarterly bonuses
  • Hybrid working after training
  • 4 days wfh 1 based in their office
  • No weekends
  • 9:30am – 5:30pm
  • Fulltime
Read More
Arrow Right

Mortgage Administrator

A successful mortgage brokerage is looking for a mortgage administrator to join ...
Location
Location
United Kingdom , Newark
Salary
Salary:
35000.00 - 40000.00 GBP / Year
placingfaces.co.uk Logo
Placing Faces
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years’ experience in mortgage administration or as a mortgage adviser
  • Strong understanding of UK mortgage processes and lender requirements
  • Excellent communication, organisation, and attention to detail
  • Confident using CRM systems, sourcing tools, and Microsoft Office
  • CeMAP qualification desirable but not essential
Job Responsibility
Job Responsibility
  • Progress mortgage applications from fact-find through to completion
  • Liaise with lenders, solicitors, and clients to keep cases moving
  • Provide client updates and prepare required documentation
  • Manage diary, inbox, CRM updates, and general PA tasks
  • Support compliance requirements and maintain accurate records
What we offer
What we offer
  • Flexible working hours
  • 1 day working from home
  • Open to 4 day week
  • Professional development
  • Hybrid working
  • Supportive environment
  • Fulltime
Read More
Arrow Right

Mortgage Administrator

My client, a growing specialist mortgage broker is looking for a Mortgage Admini...
Location
Location
United Kingdom , Horsham
Salary
Salary:
Not provided
placingfaces.co.uk Logo
Placing Faces
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You must have at least 1 year experience as a mortgage and/or protection administrator
  • Based near Horsham
  • Excellent communication skills and attention to detail
Job Responsibility
Job Responsibility
  • Provide an effective and efficient support service to the department and dedicated consultants
  • Responsible for administering and progressing applications, managing leads, and liaising with 3rd parties, clients and consultants
  • Keying in cases to lender portals
What we offer
What we offer
  • No weekends
  • Deal with a range of different services
  • Fulltime
Read More
Arrow Right