Mortgage Business Service Officer, HSBC

Mortgage Business Service Officer

HSBC

Location:
Taiwan, Taipei

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Group Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Group Chief Operating Office combines global expertise and technology to help keep us ahead of the competition. Responsibilities include managing mortgage loan-related processes such as Loan Document Review, Loan Drawdown Process, Customer Maintenance Services, Repayment Process, Loan Account Closure, and Loan Related Proof Issuance.

Job Responsibility:

Loan Document Review
Loan Drawdown Process
Customer Maintenance Services
Repayment Process
Loan Account Closure
Loan Related Proof Issuance

Requirements:

Bachelor degree or above, major in Business relevant field
With years relevant experience in secured or unsecured lending operation process / repayment transaction wide experience related
Internal Control License (內控執照) is required
Familiar with MS-Office, especially for Excel
Solid analytical, process streamlined and risk awareness sense and skills will be better
Able to work independently, under pressure, with minimal supervision and against multiple deadlines, Service Level Agreements
Able to demonstrate enthusiasm and rapid learning capability
Good communication and provide excellent customer services to customers/colleagues with professional and delivered and performed efficiently and professionally in the bank
Need be able to take job rotation within the department
Highly motivated with a positive and pro-active attitude, to get familiar with different system, understanding objectives and to setting priorities to get jobs done efficiently and effectively
Good English skill both in writing and speaking

Nice to have:

Solid analytical, process streamlined and risk awareness sense and skills
Highly motivated with a positive and pro-active attitude

Additional Information:

Job Posted:
September 25, 2025

Expiration:
October 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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