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Wells Fargo is seeking a Mortgage Bank Sales Consultant (SAFE) in Consumer Lending as part of Home Lending.
Job Responsibility:
sit within assigned bank branches and originate mortgage loans
collaborate with branch leadership, participate in branch huddles, mentor and coach employees to increase knowledge of mortgage products and processes
perform miscellaneous duties as needed and required
exercise some independent judgment when conducting outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities
interact with customers to understand their needs and provide high quality customer service
inform prospective and existing customers of Wells Fargo Home Mortgage programs
analyze and offer mortgage loan products based on the client's needs
process low to moderately complex loan applications for mortgage transactions and review rates and terms within guidelines
maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
adhere to policies, underwriting requirements, compliance requirements, and loan procedures
collaborate with fulfillment partners to meet the needs of clients throughout the origination process
stay informed of mortgage industry trends and developments in the assigned market
develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
Requirements:
2+ years of sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
willingness to travel
reliable transportation
ability to work nights, weekends, and/or holidays as needed or scheduled
this position requires SAFE registration at the time of employment
Nice to have:
mortgage industry experience
experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local or external sources
knowledge and understanding of sales prospecting and generating referrals
experience with educating clients on various mortgage purchase programs
experience developing and cultivating professional relationships
customer service experience
basic Microsoft Office skills
excellent verbal, written, and interpersonal communication skills
ability to provide leadership by coaching, training, and mentoring
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