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Mortgage Assumption Supervisor

Valon Mortgage

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Location:
United States

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Category:
Banking

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Contract Type:
Not provided

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Salary:

55250.00 - 74750.00 USD / Year
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Job Description:

The Mortgage Assumption Supervisor is responsible for the end-to-end oversight of mortgage assumption processing, including intake, underwriting coordination, approval, execution, and post-close activities. This role ensures assumptions are processed accurately, timely, and in full compliance with investor, regulatory, and internal control requirements, while scaling operations and reducing operational risk.

Job Responsibility:

  • End-to-end oversight of mortgage assumption processing, including intake, underwriting coordination, approval, execution, and post-close activities
  • Own the full lifecycle of mortgage assumptions, from borrower request through final approval, execution, and boarding updates
  • Provide direct oversight of underwriting activities, ensuring credit, income, asset, and occupancy evaluations meet investor and regulatory standards
  • Ensure assumptions are processed in accordance with GSE, GNMA, and investor guidelines, including ROL and assumption-eligible scenarios
  • Supervise underwriting workflows, decision quality, and documentation sufficiency
  • Partner with Underwriting, Legal, Compliance, and Investor Reporting to resolve complex or high-risk assumption scenarios
  • Identify, escalate, and mitigate operational, credit, and compliance risks
  • Lead and coach a team of assumption processors and/or underwriters
  • Establish clear performance expectations, SLAs, and quality standards
  • Conduct quality reviews, trend analysis, and root-cause assessments to drive continuous improvement
  • Design and maintain standardized workflows, SOPs, and control checkpoints across the assumption lifecycle
  • Support automation, tooling, and reporting initiatives to improve throughput and visibility
  • Ensure audit readiness and support internal, investor, and regulatory reviews
  • Serve as the primary operational point of contact for assumption-related matters
  • Provide leadership visibility into volumes, risks, and performance metrics

Requirements:

  • 5+ years of mortgage servicing or underwriting experience, with direct exposure to assumptions and/or ROLs
  • Prior supervisory or team-lead experience in a regulated mortgage environment
  • Strong working knowledge of GSE, GNMA, and investor assumption guidelines
  • Demonstrated ability to manage operational risk and regulatory compliance
  • Proven experience leading teams through change and scaling processes
  • Minimum education requirement: High school diploma or GED equivalent required

Nice to have:

  • Direct underwriting experience in mortgage assumptions
  • Experience supporting audits, investor reviews, or regulatory exams
  • Familiarity with LOS, servicing systems, and workflow automation tools
  • Data-driven mindset with experience using KPIs and operational dashboards
What we offer:
  • Competitive salary and 401 (k) plan
  • Comprehensive medical, dental, & vision benefits
  • Pre-tax deductions for public transportation, rideshare services, and parking expenses
  • Company-wide orientation and other learning & development opportunities
  • 17 days paid time off, sick days, and 11 company holidays
  • 12 weeks off for both birthing and non-birthing parents - fully paid

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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