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As a Mortgage Area Manager, you will manage and direct Producing Sales Managers and loan officers to attain sales, service, and CRA goals in generating residential mortgage loans that are in accordance with established standards, policies/procedures and regulations. You will be responsible for the development of a marketing and business plan for the group and serving as a CMC representative to the realtor community, Citizens customers, homebuyers, homeowners, and not-for-profit agencies. You will manage relationship with the Bank for his/her respective market (in footprint only). Enhance branch referrals by developing relationships through branch visitation and ongoing communication regarding product changes, market conditions and competition.
Job Responsibility:
Manage and direct Producing Sales Managers and loan officers to attain sales, service, and CRA goals in generating residential mortgage loans
Develop a marketing and business plan for the group
Serve as a CMC representative to the realtor community, Citizens customers, homebuyers, homeowners, and not-for-profit agencies
Manage relationship with the Bank for his/her respective market
Enhance branch referrals by developing relationships through branch visitation and ongoing communication regarding product changes, market conditions and competition
Source and recruit new loan officers and Producing Sales Managers
Exercise authority of a manager concerning performance appraisals, promotions, salary recommendations, performance management and termination
Meet all Management By Objectives including Retention, Service Quality, Risk/Compliance, Customer Focused Fulfillment
Ensure group generates high quality, profitable residential mortgage loans
Provide guidance and training to loan officers and PSMs
Enhance community awareness of CMC products and attainment of CRA goals through sales presentations, homebuyer seminars and community outreach
Requirements:
10 plus years Residential Mortgage Sales experience
7 plus years management experience in Mortgage Sales environment
Strong communication skills required
Individual must be prepared to insure understanding of and support for all corporate and division performance standards and fiscal goals
Have the proven ability to recruit top Loan Officer's for assigned region
Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS