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Mortgage Area Manager

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Citizens Bank

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Location:
United States , Southfield

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Category:

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Contract Type:
Not provided

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Salary:

65000.00 - 75000.00 USD / Year

Job Description:

As a Mortgage Area Manager, you will manage and direct Producing Sales Managers and loan officers to attain sales, service, and CRA goals in generating residential mortgage loans that are in accordance with established standards, policies/procedures and regulations. You will be responsible for the development of a marketing and business plan for the group and serving as a CMC representative to the realtor community, Citizens customers, homebuyers, homeowners, and not-for-profit agencies. You will manage relationship with the Bank for his/her respective market (in footprint only). Enhance branch referrals by developing relationships through branch visitation and ongoing communication regarding product changes, market conditions and competition.

Job Responsibility:

  • Manage and direct Producing Sales Managers and loan officers to attain sales, service, and CRA goals in generating residential mortgage loans
  • Develop a marketing and business plan for the group
  • Serve as a CMC representative to the realtor community, Citizens customers, homebuyers, homeowners, and not-for-profit agencies
  • Manage relationship with the Bank for his/her respective market
  • Enhance branch referrals by developing relationships through branch visitation and ongoing communication regarding product changes, market conditions and competition
  • Source and recruit new loan officers and Producing Sales Managers
  • Exercise authority of a manager concerning performance appraisals, promotions, salary recommendations, performance management and termination
  • Meet all Management By Objectives including Retention, Service Quality, Risk/Compliance, Customer Focused Fulfillment
  • Ensure group generates high quality, profitable residential mortgage loans
  • Provide guidance and training to loan officers and PSMs
  • Manage retail branch assignments, geographic territory alignments, commercial loan officer coverage
  • Enhance community awareness of CMC products and attainment of CRA goals through sales presentations, homebuyer seminars and community outreach

Requirements:

  • 10 plus years Residential Mortgage Sales experience
  • 7 plus years management experience in Mortgage Sales environment
  • Strong communication skills required
  • Individual must be prepared to insure understanding of and support for all corporate and division performance standards and fiscal goals
  • Have the proven ability to recruit top Loan Officer's for assigned region
  • Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS

Nice to have:

Bachelor's Degree

What we offer:
  • Competitive pay
  • Comprehensive medical, dental and vision coverage
  • Retirement benefits
  • Maternity/paternity leave
  • Flexible work arrangements
  • Education reimbursement
  • Wellness programs

Additional Information:

Job Posted:
April 23, 2026

Expiration:
May 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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