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As a key member of the Client Relations - Mortgages team, you'll play a vital role in ensuring a smooth and professional experience for clients throughout their mortgage journey. You'll provide administrative support to help clients and consultants navigate the process effectively.
Job Responsibility:
Responding to client queries with professionalism and care
Managing mortgage applications from start to finish
Liaising with lenders and providers to ensure timely updates
Maintaining accurate records using internal systems and software
Supporting consultants with documentation and case progression
Coordinating meetings, preparing refreshments, and handling post
Assisting with office procedures and ensuring smooth daily operations
Requirements:
Strong administrative experience
Excellent attention to detail
Confident communicator with a personable approach
Self-motivated and adaptable
Comfortable using IT systems and databases
Professional, punctual, and presentable
What we offer:
Pension Scheme
Extra days off for your birthday and over Christmas
Financial and time support for professional study
Comprehensive induction
Annual Reviews & Bonus Scheme
Access to an Employee Assistance Programme
Modern workspace with gym, showers, and stylish staff room
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