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Mortgage Administrator

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Location:
United Kingdom , Newbury

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are working with a highly reputable and growing mortgage brokerage based in Newbury. The culture is friendly and supportive, creating an environment where everyone works together and feels valued, with the company operating as a close-knit team of six. This company deals with a wide range of cases, including residential purchases, remortgages and some buy-to-let.

Job Responsibility:

  • Act as front-of-house by answering and directing all inbound calls
  • Manage mortgage cases from point of adviser recommendation through to completion
  • Liaise with lenders, solicitors, clients, and advisers to ensure smooth progression
  • Handle residential, remortgage, product transfer, and occasional BTL cases
  • Update internal systems, maintain accurate case notes, and chase required documents
  • Provide dedicated administrative support to your paired adviser
  • Uphold excellent customer service and communication throughout the process

Requirements:

  • Previous mortgage administration experience is required.
  • Strong communication and organisational skills
  • Good attention to detail and ability to manage multiple tasks
  • Confident using computer systems
  • A proactive and team-focused attitude
What we offer:
  • Competitive salary
  • Quarterly bonuses
  • Hybrid working after training
  • 4 days wfh 1 based in their office
  • No weekends
  • 9:30am – 5:30pm

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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